Painful
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adam.coul –
2020-09-20
Version 7.61
The pizza portal and everything is a great idea. The app has cute animations and has promise, but the actual experience is not good.
the dealbreaker for me was that you can’t just order a pizza from the parking lot then walk in and pick it up in a couple minutes. The earliest pickup time was like a half hour out. If you walk in, it’s much quicker.
Add to this the fact that there is no Apple Pay. Setting up an account and entering 20 fields of information is annoying.
My advice to the developers and little caesars strategists would be to look at the mcdonalds app experience, in terms of how fast you can order and get your food. That is the type of app I expected from little caesars, but I am disappointed it is not even close.