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ProtonMail - Encrypted Email

ProtonMail - Encrypted Email

Released: 2016-03-17
© Proton Technologies AG
ProtonMail - Encrypted Email - QR Code
Version 1.12.3
4+
Download on the App Store
Version 1.12.3
4+
Download on the App Store
Released: 2016-03-17
© Proton Technologies AG

iPhone Screenshots

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iPad Screenshots

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Description

“ProtonMail offers encrypted email, which makes it virtually impossible for anyone to read it except the sender and the recipient.” Wall Street Journal
ProtonMail is the world’s largest encrypted email service with over 1 million users. The ProtonMail secure email app for iPhone and iPad brings easy-to-use email encryption to your mobile device by seamlessly integrating PGP end-to-end encryption. ProtonMail also provides a modern user interface with a full set of innovative features such as customizable swipe gestures and the ability to send expiring emails.
Since we were founded by CERN scientists in 2013, we have been joined by citizens from around the globe who have supported our mission to protect online privacy. Our mobile app was made possible by a record-breaking $550,000 donation campaign. With the ProtonMail app, you can now create your own free ProtonMail email account and start experiencing the secure email of the future.
Why use ProtonMail?
• Ensure your emails stay private and cannot be intercepted or disclosed to third parties
• End-to-end encryption, OpenPGP compatible
• Easy-to-use: encryption is done automatically and is completely invisible to the user
• Zero-access: all messages are stored in encrypted format—not even ProtonMail can read your messages
• Open source: ProtonMail's encryption is open to inspection by security experts from around the world
• Free: ProtonMail is 100% free, no catches.
• Swiss privacy and neutrality: ProtonMail is hosted entirely in Switzerland, under the protection of the world's strongest privacy laws
With the ProtonMail app, you can:
• Create a new @protonmail.com email address with automatic PGP key creation and management
• Send and receive encrypted emails and attachments automatically
• Set timers for messages to self-destruct after sending
• Quickly organize emails with customizable swipe gestures and labels
• Get push notification of new emails
• Send password protected encrypted emails to non-ProtonMail email addresses
ProtonMail in the press:
“ProtonMail is a gmail-like email system which uses end-to-end encryption, making it impossible for outside parties to monitor.” Forbes
“A new email service being developed by a group from MIT and CERN promises to bring secure, encrypted email to the masses and keep sensitive information away from prying eyes.” Huffington Post

What's New in Version 1.12.3

Fixes:
- Push notifications stopped being delivered in some cases
- App crashed when opening a message from the push notification
- Messages failed to sync when updated from another app
- List failed to render the changes made
- Broken search in simplified and traditional Chinese
- Various UI and UX fixes
Improvements:
- Better handling of alternative routing
- Rendering of newsletter messages

Seller

Name

Proton Technologies AG

Information

Categories

Version

1.12.3

Size

220.9 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 10.0 or later

Devices

iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Catalan, Chinese, Croatian, Czech, Danish, Dutch, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian

App Store: Customer Ratings

Ratings & Reviews

4.0 of 5 (197 Ratings)

App Store: Customer Reviews

2020-09-10

Great service but the app needs work

I’ve been subscribed with ProtonMail for almost two years now and I appreciate their service.
The app badge never seems to update correctly - especially if I’ve read an email on desktop, so I’ve disabled that. And now I’m having issues with messages not syncing with my inbox on desktop either.
Dark mode would be reaaaally nice at this point too. This app is beginning to feel clunkier and more outdated which is frustrating.
nannabhd
Version 1.12.3
2020-09-08

It won’t Work

I tried to set up ProtonMail, last time it wouldn’t even open.
The authenticator on one ProtonMail account was working, but I was always prompted for 2FA instead, now that they’re used up, I can’t access my account.
My other account- same situation, 2FA all used up & the authenticator isn’t working at all- it says I haven’t added any account, that’s true, but it’s not possible to do so.
Crugie
Version 1.12.3
2020-09-01

Great except

There’s no dark mode. It’s an assault every time I open my app.
LoriAnne18
Version 1.12.3
2020-08-20

Notifications badge doesn’t update

The notifications badge doesn’t update when messages are read outside the app in browser or on desktop. Otherwise a solid app that does what it claims to do. Folder nesting would be a nice feature to have in the product roadmap.
jidiculous
Version 1.12.2
2020-07-24

My new default mail

I use Protonmail for all important email because I know that my privacy is being protected. The app has been problem free for a long as I've been using it, which is a couple of years on iOS. The most recent update removed the option to select my default browser, which I thought was a great option since Apple won't let me choose anything except Safari. Other than that I have no complaints. Some features require a paid account.
Scott Blayney
Version 1.12.0
2020-07-21

iphone

im new to iphone . is there a way to set protonmail as default mail app ? keeps prompting me to get icloud mail .
Trex2319
Version 1.12.0
2020-07-19

Best mail app for iPad!

This is my one and only mail carrier. Got rid of all my gmail accounts, bought a paid subscription and have never looked back. VPN service is pretty good too. Can’t go wrong with ProtonMail.
Cheers.
Proto Pop Rock
Version 1.12.0
2020-07-17

Seems great, best security and free option too!

Seems great, best security and free option too!
Old bugs May 2, 2020, fixed now, but in that old version it DELETED MY PIN and DISABLED PIN so the app just opened immediately. Still had the regular iPhone security, but still. And was only showing message text for about 20 seconds before only going all white. Older versions were great, and it seems fixed and great again.
1110110001011001101
Version 1.12.0
2020-07-04

Keeps you private without sacrificing functionality.

I love ProtonMail. Safe and secure email browsing for my ipad. Does what it’s supposed to do.
Miiiiwwu
Version 1.11.17
2020-07-01

Email...from the 1990s

This is a terrible email service in comparison to...well everything else out there. The “security” is 100% dependent on trusting them. At any time they choose they can serve up a different script and collect your password. They neglect to mention this anywhere. Basically anything else out there is better. It seems to be the go-to service for criminals and sex workers.
NickernameBob
Version 1.11.17
2020-06-29

...

Guys, for the love of god, swipe left is delete, not spam.
hhffdtuugfddyuugf
Version 1.11.17
2020-06-15

Absolutely brilliant

Had no issues works wonderful recommending it to everyone I know.
bunnybing8
Version 1.11.17
2020-06-08

Great privacy focused email service

Quite happy with what I see. This is a good privacy focused email service. It might not be Snowden secure, but I think 99.99% of the people will not need that. If you’re worry about the government going after you, then you have a bigger problem to think about. I’ve tried the other secure email service Tuta*. I just can’t seem to be able to pronounce it and I don’t really want to spell that to all my friends whenever I give them my email. I might just sign up for paid subscription because of the pm.me domain. ProtonMail strikes a good balance between privacy and usability.
About the app, it would really love to see dark view mode and conversation view. Not sure if the bridge is supported on other OSes like Linux or iOS. For the natural progression as a zero knowledge service provider, it will be nice to have a cloud storage service since you already have everything else in place.
Keep up the good work. Service does cost $, if it is free, then you’re the product.
Frankie970
Version 1.11.17
2020-06-05

Awesome

Very very cool! Just a quick question, how do I add folders so I can sort it for work, family, e.t.c?
Thanks!
P.S this is awesome!!!!!
dylo_wen22222222
Version 1.11.17
2020-06-01

Works great. Needs Apple Watch app.

The iOS works great 👍 It would be even better if there was an watch app so I can get a preview of emails and notifications on my wrist.
Murdoc2k
Version 1.11.17
2020-05-05

Proton Mail

One of my favourite best email to use very secure and has many options such as self destruct email to encryption and more only thing is touch id is broken currently im using
Latest ios 13.5 so anyone else with this issue disable touch id and use pin until proton can fix it this solved my issue.Very much recommend.I will be purchasing the paid version once touch id is fixed.Best of the best 👍
KEY2LIFE 4EVER
Version 1.11.16
2020-05-02

Unreadable emails, if password reset.

The first account had nothing important, but reset made messages unreadable. The second one has important stuff, its available in a app, but password is missing.
Until this issue gets resolved, this app doesn't deserve a good rating.
MyDextor
Version 1.11.16
2020-04-19

Le meilleur

Best of the best sur toute la ligne
m666k
Version 1.11.16
2020-04-15

Way beyond expectations

Very well designed, love it. Very reliable !
Jim Dough
Version 1.11.16
2020-04-10

Version 1.11.15 broken!

Since this update, it is no longer possible to read emails on iphone and ipad. When trying to open any email, the app crash and close.
Hopefully, this issue will be fixed soon.
I’m using an iPhone 6 and iPad mini 2
borisugo
Version 1.11.15
2020-03-07

I wish we could switch between accounts

I wish we could have 2 (or more) accounts logged in and switch between them, like I can for other email services. I manage my account and someone else’s, and I can only see both by logging out of one and into the other, or by staying in one in the app, and logging into the other using safari, but it doesn’t work well with safari. It is cumbersome to have to log in and out of two accounts multiple times a day.
:)<3 watty
Version 1.11.14
2020-03-06

Awesome BUT

They should add an option to remember your password so you don’t have to re write your password every time
CanadianNewbie
Version 1.11.14
2020-02-27

New msg notification late to disappear after msg has been read elsewhere

Even with background app refresh on and on the cellular network, the app always tells me I have unread messages. When I go to open them I see my read messages. Happens too often that it’s becoming a nuisance.
partner said 3 stars
Version 1.11.14
2020-02-15

Excellent service

Application et service de courriel très fiable, pratique et sécurisé. Le coût du forfait Plus est élevé, mais il en vaut la peine, selon moi.
tquitoi
Version 1.11.14
2020-01-20

One missing thing

Add the option to swipe to mark as read
Then the app is perfect
Omniversal Void
Version 1.11.14
2019-12-24

On the fence...

Trying on iPad and PC. Would like to be able to adjust font sizes and colour in menus and email headers to make them easier to read. It's very small in the settings menu for example. Adjustability for incoming email notification sound would be nice on iOS too. Have read some reviews regarding clunky Thunderbird integration and customer service issues (Techradar review for one) which is holding me back from moving to the paid service.
teatimer5
Version 1.11.14
2019-12-14

Great service! iOS app needs more work

Needed features:
- search is global; let me search particular inboxes/folders
- let me create & modify filters on iOS
- dark mode
- option to change default mailbox on launch
- advanced spam controls like on desktop
- “select all” buttons
Thank you for your continued work in privacy
tharshi_
Version 1.11.14
2019-10-24

Thank you

I love this app. Simple, effective, safe and reliable.
Jessleido
Version 1.11.13
2019-10-20

Love it!

Though I do wish that the app supported iOS 13 dark mode.
makingspiritsbright
Version 1.11.13
2019-10-11

Love it!

Almost perfect mail client and service. The only thing I feel is missing is the option to snooze or boomerang emails.
ScreenGlow
Version 1.11.12
2019-10-10

Keeps crashing

Keeps crashing on iPhone 6
Jerryduwall
Version 1.11.12
2019-09-04

Delete button

I really love the app and it's service. However, the notification UI need to be fixed by having the delete button directly on notification post
Pikalegend
Version 1.11.10
2019-08-25

Great app!

Love the service. Love the app.
Incredibly powerful.
If I was to ask for one change.
The little padlock 🔒 that tells me “stored with zero access encryption” should also tell me how the message was/will be protected during transit.
Did it use SMTP? Was it sent in plain text? Was it encrypted with PGP & SMTP? Was it sent to another internal Proton account?
Over the 2-3 weeks I’ve been using it. That is the Only thing I could ask for.
Mr.mac#2
Version 1.11.10
2019-07-26

Great email service

Quick update:
I notice that when I open an email, then leave the app and go back to proton it quickly forgets the email that was open and goes back to the main inbox. This is annoying if I need to multitask, please allow it to remain on the email I was reading
———————————-
After using ProtonMail since the service was opened, I think it’s time to give my honest opinion. The service itself is great, lots of security features and potential to open this up to other things like secure Notes and Calendars.
As per the app itself it works good but I wish there’s been more improvement with some the UI aspects.
For instance, when I want to search my inbox it would be great if it would populate results as I type as I can’t always remember 100% how something is spelt I’m looking for
It would also be great if messages from same conversation would be grouped together so my inbox doesn’t get so cluttered
I haven’t seen this feature either, I want to have ie: all emails from amazon go to a specific folder as I get lots of emails from them and it clutters my inbox
When composing an email it would be great to have rich text and other features from the standard Apple Mail app
When deleting emails we need feature to check multiple emails at once to delete instead of one by one
Will update with more suggestions as I find
midnightdoom
Version 1.11.9
2019-07-24

Proton mail

The best way to keep your email safe from any bad stuff even an encrypted send so ppl know that your emails are from you not a troll or spam
cdnjuggalo
Version 1.11.9
2019-07-17

No threaded email

I've been a subscriber for two years and threaded email still isn't available. Otherwise a great app, but I may not renew as a result.
rocket_driver
Version 1.11.9
2019-07-02

Great for privacy, but for usability

This app needs a better user experience and more themes
fzlsjd
Version 1.11.8
2019-05-07

Totally broken highlighting in iOS

This app is totally screwed up on iPad. You cannot highlight a block of text for cutting, copying, or pasting because for some bizarre reason the screen jumps all over the place and you cannot scroll. Never seen such a basic function broken in an app before
rolex905
Version 1.11.7
2019-04-19

I got the code but...

When I was at the point for the verification code, I got the code, and I typed it in and it kept telling me it was wrong, then it disabled me and won’t let me back on. Oh and I want a nickname of my choice, I don’t care if someone else has the same one!
i got the code but...
Version 1.11.6
2019-04-13

Nice app but

Nice app but now after update it won’t let me log in, it needs finger print log in I think. Not sure if you have it now but it would be easier to log in with just a fingerprint!
Bruce G 1
Version 1.11.6
2019-03-08

Great product and excellent customer support.

Thanks for fixing the email body text selection issue. That was quick!
Waynewat
Version 1.11.6
2019-01-20

It’s dead Jim

Since last update I can’t open the app on iphone or Ipad
Tassetoipovcon
Version 1.11.3
2019-01-17

Clean and Secure Email Service

Looks like Google won’t be spying on me anytime soon! 😂
bz2727
Version 1.11.3
2019-01-08

A good service with a problem.

I am looking to move away from Gmail and Outlook, and Proton has been all right, but... resetting your password is a pain in the behind. This is frustrating because the app often logs me out.
I’m pleased enough to try to make this a main email platform though.
Johnny LaRue
Version 1.11.2
2019-01-01

Stunning app

Really stunning interface, but if i may just add a suggestion, I’d love to have a ‘mark as read’ option for the swiping from right to left
Jellybean378
Version 1.11.2
2018-12-10

Works.... but

This is a fine app, but they need to include an option to choose all email and allow users to mark them as read.
Hipnosis1
Version 1.11.2
2018-12-06

Not ready for prime time

Some UI elements freeze and don’t update until the app is forced to quit and restarts. It also fails to update messages frequently. Needs quite a bit of work.
Fullboar Creative
Version 1.11.2
2018-10-19

Secure email that is much needed

“It works, it’s easy to use, it’s secure”. Please don’t change it just for the sake of changing it. I use both the app and the web versions and like some of the features in both.4 star rating
embrygravitas
Version 1.9.2
2018-10-17

Not thrilled with forced updates

I'd like to have the option to update the app when I want to. Suddenly not having access to my mail when I'm in the middle of something is annoying. Also I like to check the reviews before updating in case there are issues with updates. Also it's really hard to send photos. Otherwise, I absolutely love the app.
JustA Girl1
Version 1.8.0