Name: TELUS EMR Mobile
Rating: 2 (25 reviews)

Updating

TELUS EMR Mobile

TELUS Health

Released: 2014-06-18

Free 0%

Version 3.45.2

17+

Free 0%

Version 3.45.2

17+

Released: 2014-06-18

iPhone Screenshots

iPad Screenshots

Description

Stay connected to your practice and your patients in the office and on the go.

TELUS EMR Mobile helps extend the capability of your electronic medical record (EMR) solution. Access patient, schedule or clinic information, view and process labs, read or send messages and add encounter notes all from your mobile device or Internet browser.

Join more than 13,000 physicians that use the app.

Download the app. Pair your device. Get mobile.

IMPORTANT: The TELUS EMR Mobile app is complimentary for TELUS Health EMR users. Access requires you to be an authorized user of a qualified, licensed installation of a TELUS EMR.

Features:

• Remotely access schedules, view patient charts and stay connected to other clinical information in the office, at the hospital, at home, or on the go

• Take photos of patient symptoms from your smartphone or tablet, upload and save them directly to the patient’s chart in your EMR

• Access and manage lab reports and take visit notes directly from a supported mobile device - on the go.

• Access your EMR remotely - at the hospital, at home, on a house call, or even while travelling

Download the app.

What's New in Version 3.45.2

The following is the list of new functionalities and fixes in this version of the TELUS EMR Mobile app. Some of these changes will be usable or visible to you only after a corresponding update to your main TELUS EMR version (Wolf, Med Access, PS Suite, KinLogix, or Medesync). Please keep your device systems updated; we recommend iOS 12 or later. Upcoming versions of TELUS EMR Mobile will be supported only on iOS 11.X or later. For more information on new versions, please visit: https://help.telusemrmobile.com/en/96_Release_notes/Whats_New_3.45.htm

- Quickly navigate back to your own calendar: When you have viewed multiple calendars and there are two or more calendars in the list of recent calendars, My Calendar appears at the top of the list so you can quickly navigate back to your own calendar.

Fixes

- PS Suite: the incorrect recipient was selected when replying to a message that had been appended.

- The Duration and Duration units fields were disabled if a frequency was not specified.

- Med Access: the text Provider Comment displayed on notes that were recorded for observational data.

- An invalid prescription could be saved if a strength was not selected when prescribing a medication with multiple strengths available, and the dose units were unspecific (e.g. tablets, capsules). Strength is now a required field if the dose units do not provide the strength.

- On small mobile devices such as iPhone 5, the recipient could not be selected when composing a message and searching for a recipient.

- PS Suite: there were display issues in the body of a message when sending a message to a PrescribeIT™ pharmacy and including an attachment.

- Wolf: in rare cases, an attachment could not be displayed after it had just been added in TELUS EMR Mobile.

Seller

Name

TELUS Communication Incorporated

URL

http://plus.telushealth.co/emr-mobile/

Information

Developer

TELUS Health

Version

3.45.2

Size

52.6 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:

Frequent/Intense Medical/Treatment Information

Compatibility

iOS 10.0 or later

Devices

iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air4, iPad Air4Cellular, iPad EighthGen, iPad EighthGenCellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4, Apple Watch Series 5, Watch6, Watch6Cellular, WatchSE, WatchSECellular

Languages

English, French

App Store: Customer Ratings

Ratings & Reviews

2.0 of 5 (25 Ratings)

App Store: Customer Reviews

2020-09-01

Update not working

I generally like the app, but it is currently not working. Unable to scroll dates. Unable to log off. Once you log in nothing seems to work. I tried deleting and downloading a fresh app. Same thing. Needs an update ASAP.

2020-07-26

Possibly the worst app in the App Store

**Revised review July 25/20

With so much potential to make a very user-friendly intuitive app to access medical records remotely to open up patient charts, and add an entry.This app is a fail in every respect. It’s very difficult and cumbersome to use.

Completely confusing interface. Presently a med access user

for most physician users we just want to be able to open up the app and:

1. Locate a patient medical record open up a simple window to add an entry at point of care

2.Open up labs and reports just as we do on the desktop web based version and review them and sign them off and complete them or generate a task to send to one of our MOA’s.However the interface on a smart phone or tablet needs to be much more simple, most MDs are not trying to do complex tasks on their mobile device buy try to use it at point of care (that’s why the ability to add a photo into the patient medical record is brilliant-and in my opinion the most useful part of the entire app)

-Presently it’s very difficult to quickly look at a patient and open up the medical record to add an entry. And I still have not found a way to simply go through all of my labs are reports remotely on this app and sign off on them or task them to someone else easily

-Even the language in the app is entirely different from the language used on the web-based interface so it’s very confusing to switch between the two. : for example if you can even open up a lab it says “archive” the lab but what is that? On the web based version to sign off on a lab you “complete” so it’s thoroughly confusing

-I only use it to input photos into the medical record otherwise it’s completely useless app

Hey Telus revamp this app and make it simple and user-friendly. Needs to be re-engineered from the ground up. There is a lot of potential here to really help docs/users.

2020-03-26

Nightmare

This app is a nightmare. Always getting error messages. Can’t log in half the time. Can’t see labs the other half the time. Difficult to sign off on labs. Tech Support sucks. No one knows how to fix anything. The only positive thing (when you can actually log in) is the camera feature.

2020-02-15

Useful app

This app is a major move in the right direction for PS Suite. I find it really helpful to check my schedule, send messages to my staff, and (my favorite thing) efficiently snap and securely upload photos to their EMR. One thing I’d love to see is improved dictation functionality. It’s already possible to use voice recognition to dictate a message, but for specialists if it were possible to dictate directly into a stamp pre-populated with other info in the patient’s CPP, it would make it extremely efficient to dictate consults using mobile devices. This would be great for clinic workflow. To my knowledge none of the current dictation software is compatible with PS on the computer, so if this functionality is added to the mobile app it will make the entire Telus EMR program much better. However, the app even in its current state is a useful complement to the computer-based program.

2020-02-03

Useless

Overall, PS not mobile device ready

About as useful as a banking app that only allows you to see your account balance.

2020-01-28

Inutile

Application inutile. Pki ne pas avoir mis la meme mise en page que sur internet. J ai accesa. Tous les labos de tous les cliniciens et il semble que je ne puisse pas chercher les miens seulement.

Je n ai aucun choix d utiliser l’app car sur les appareils mobiles ca ne fonctionne plus via internet

Les mises a jour sont toujours catastrophiques, ils arrangent une chose et 12 autres ne focntionnent plus

Tres frustrant

2019-12-18

Useless

New iPhone 11 Pro Max. I can’t view my own labs. Restricted access once access labs from inbox and even in patient’s chart. Called help desk 7X now, no ones has any clue how to fix it. One said it was phone (makes no sense - upgraded phone and same problem persists). Used administrative privilege to remove device and add using QR code and problem persists. Back end developers just don’t care or just don’t know how to even problem solve it. Absolutely useless app - the main functionality would be to review and clear labs while on the go.

2019-11-01

Definitely helpful

My favourite function is you can take a picture (as an example a patient’s skin lesion) and it automatically uploads to patient’s chart without saving onto your phone.

Helpful for a quick check of daily schedules or grabbing patient demographics if I’m on the phone consulting. Doesn’t have all the functionality of being on the computer EMR - which is expected

2019-05-27

Application inutilisable et inutile

Depuis février l’application ne fonctionne pas. Nous payons pour un service afin de faciliter notre travail.

De plus cette application ne sert qu’à consulter notre horaire et une partie du dossier.

Il serait TRÈS utile de pouvoir modifier l’horaire car certains l’utilise pas juste en bureau, mais en consultation externe également.

2019-05-23

Useless and they do nothing about it

App crashes since February: something about the calendar and nothing is done. I reported it many times and all I was answered was: we are aware about it. AND NOTHING IS DONE SINCE. So irritating because it is useless. And I’m not alone: a lot of my colleagues experience the same issue. We work in a a public medical clinic for God sake!!

2019-05-11

Improving functionality constantly

Good features for pictures, schedule, patient information, messages and now doing notes. Not perfect but great improvements of functionality over the last 18 months. As everything this is a work in progress but definitely worth downloading as it is becoming a very useful App

2019-04-29

Problème

Depuis environ 1 mois, rien ne fonctionne : incapable d’accéder à quoique ce soit sans qu’un message d’erreur survienne!

2019-04-13

Pretty Good

Recent changes such as the inclusion of FaceID support and the improved interface for doing tasks have made this app more useful. Definitely worth checking out especially if you haven’t used it for a while.

2019-01-11

Unusable App

App crashes when opening any PSS charts since 2 updates ago.

2018-12-04

Frustrant

Vraiment pas convivial comme application..

La messagerie n’y est pas, ce qui serait le plus utile pour moi.

Intéressant pour l’horaire, mais il faut cliquer, cliquer et recliquer pour voir les détails des RV... on ne voit que les rendez-vous attitrés avec le nom du patient, pas la raison de consultation, et pas les plages libres restantes dans la journée...

Et lire le dossier est pénible et long... rien de user friendly..

Un problème majeur avec Kinlogix est le fait de ne pas pouvoir associer un simple titre à une note, dont la liste déroulante pourrait nous permettre de se repérer dans les notes antérieures... problème majeur de ce DME (pas juste l’application Telus) pour lequel d’autres développeurs proposent des solutions (ex. Omnimed)...

2018-11-06

Getting better. Very convenient.

Love having access to this app. Even when the only thing I could get on it was access to my schedule and the camera it was helpful. Now that they are adding more and more features it is getting better and better. Ultimately of course, access to ALL EMR features would be ideal: writing notes, checking labs, seeing scanned reports, etc. I imagine all this will come eventually.

In the meantime, the reason I only gave it three stars, is that much of it is not particularly intuitive or well-designed. For instance, checking the calendar for other days, or other doctors; Too many steps, rather awkward, really could be done better. Seeing different aspects of a patient’s chart; I don’t use this much but when I do, I find myself bumbling around trying to figure out how to see different things and get to different pages. It’s as unintuitive as their EMR is intuitive! Work on that please!

EDIT: functionality increasing - YAY

app design and navigation remains awful - BOO

Another update, another EDIT: functionality increasing, navigation crappy as ever. Sigh.

AND this update buggy and slow

2018-09-04

Doesn’t work!

It loads, and then nothing... can’t see the appts, patient files, not even upload pictures to the file (which would have been a great tool for follow ups of derma lesions/chronic wounds)! Whats the aim or use of this he mobile?!

2018-07-07

Peu utile

La messagerie me serait plus utile que tout le reste. Le manufacturier pourrait faire beaucoup mieux.

2018-05-24

Décevante

Incapable de voir les notes cliniques ou les laboratoires. Mise à part pour voir mon horaire (et encore, on ne peut pas choisir la date facilement) cette application ne sert à rien.

2018-01-04

Can’t log in since update

2017-11-30

Delete then reinstall

Won't work until you delete your app then reinstall and pair it with your computer

2017-11-23

Crappy app

This thing is a good idea, but horribly executed. Drops all the time. Man- with all the money I get gouged for the EMR I expected more.

2017-11-20

Should never have upgraded

Used to work marginally well. Now it's completely useless. I can't even log in

2017-11-19

Upgrade is a downgrade

Just not working. Waste of time. I used this app all the time. Now nada.

2017-11-18

Useless

Previously marginally useful app now won’t even load even weeks after new update

2017-11-11

New update is useless

Reasonable starter app before the recent update, now can't even log in!

2017-03-22

Mostly useless but I'm optimistic

I am waiting and waiting to see if we can start viewing labs and documents. Also if we can start to dictate our notes directly into the patient chart, this app will be a five star app and become tremendously attractive to physicians.

2016-12-08

Please add read only investigations and followups

Decent start for an app. Love how easy it is to login. Touch ID would be ideal. Also without the ability to cross check their investigations (labs) and medical followups this app will have very limited use to me as an RN other than to double check patient demographics and my calendar for appointments. Please consider updating the app with this added functionality within the Medical info tab.

Regards,

Troy, RN / BN

2016-12-05

Needs work

Improving with each revision, but not very useful except to document photos. What would be life changing is the ability to review labs/investigations and send messages to staff. Incorporate a image/PDF viewer and allow us to message staff. Instant messaging is also helpful. Touch ID would complete this holy trifecta. Please. Do. It.

2016-03-30

Fingerprint

Please add the ability to access the app with the touch ID fingerprint sensor on the iPhone

2016-03-17

Calendar very poor

A reasonable start. But the calendar will only show patient appointments (meetings and other entries show up blank). No way to view your entire week at a glance.

No Touch ID login ??!

2015-10-02

Useless

Demographics and appointments only? I can't view any of their notes or labs or encounters?...

TELUS EMR Mobile

iPhone Screenshots

iPad Screenshots

Description

What's New in Version 3.45.2

Seller

Name

URL

Information

Developer

Categories

Version

Size

Game Center

VPP Device Licensing

Rating

Compatibility

Devices

Languages

App Store: Customer Ratings

Ratings & Reviews

Update not working

Possibly the worst app in the App Store

Nightmare

Useful app

Useless

Inutile

Useless

Definitely helpful

Application inutilisable et inutile

Useless and they do nothing about it

Improving functionality constantly

Problème

Pretty Good

Unusable App

Frustrant

Getting better. Very convenient.

Doesn’t work!

Peu utile

Décevante

Can’t log in since update

Delete then reinstall

Crappy app

Should never have upgraded

Upgrade is a downgrade

Useless

New update is useless

Mostly useless but I'm optimistic

Please add read only investigations and followups

Needs work

Fingerprint

Calendar very poor

Useless