2026-03-03
First week charged $300 of credit used
What was I being charged for ? If I have unlimited call n text .
First week of usage of new phone bell cut it off due to credit limit reached ??
Updating
iPhone Screenshots
Description
The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them.
• View your Mobility usage.
• Change your TV programming.
• Add a travel option.
• Upgrade your device.
• Manage your Mobility rate plan, add-ons, and data.
• View and pay your bill, and set up pre-authorized payments.
• Activate a Mobility line
• Get instant access to Bell’s 5G network
• Shop for all your Bell services
• Change your Internet package and run a speed test.
• Get support from anywhere in the app.
Take advantage of advanced self-serve tools to do more while saving time:
• Use our step-by-step guide to install your new Internet, TV or Home phone services yourself.
• Manage your appointment with your Bell technician.
• Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services.
Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers.
The MyBell app is optimized for iOS 13.0 and above.
For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
What's New in Version 12.3.0
We’ve fixed bugs and made improvements to make your experience better.
Seller
Name
Bell Canada
Information
Developer
Categories
Version
12.3.0
Size
590.5 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 15.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, French
App Store: Customer Ratings
Ratings & Reviews
4.4 of 5 (615,167 Ratings)
App Store: Customer Reviews
2026-03-03
Unfortunately unbelievable
Wow
2026-03-03
No $35 a month
Not simple
2026-03-03
Increased Rates
Please kindly notify customers when Plan rates are increased - as my monthly Plan was increased by $6.00 - but I was not made aware of this. Thank you kindly!
2026-03-02
Mr
Good service ,
2026-03-02
Useless
Can’t even sign into the app. Gets caught in a continuous feedback loop asking you to sign in non stop
2026-03-02
Sur mon compte bell je clique sur charger facture en PDF je ne la trouve nulle part
2026-03-02
Service dispararait
Certain services disparaît avec le temps. A chaque fois il faut trouver le moyen de les rajouter à nouveau
2026-03-01
My bill
Good
2026-03-01
Trash
What a ridiculous company. Trash service, trash price, trash connection. All of the services are pieces. Companies like this can no longer be trusted.
2026-02-28
Run
Depuis que l’on a changé pour Bell, gros regret!! Il arrive souvent que les enregistrements sont pixelisés…..
2026-02-28
Increase prices to loyal customers.
Stop increasing prices to fill your pockets
2026-02-28
Can’t login
It won’t allow me to login.
2026-02-28
Face recognition
Never seems to work. I set it up but it still asks for name and password.
2026-02-27
False advertisement
I went to Costco and was told I would get a better deal and cheaper monthly payment along with a new phone. At the end of the transaction I was told the phone was a lease. I wanted to return to my previous phone and previous monthly payment. Bell made it so confusing and impossible. I spent 3 days at Costco, hours on the phone. Finally I was told everything would return back to normal. Then I see on my bill a charge for $95 a month instead of the $45 I was promised. Horrible customer service. I’m very disappointed.
2026-02-26
I paid my bill on February 11 2026
The same bill I paid on February 11 2026 is showing up again on February 26 2026 it’s not good
2026-02-26
Terrible billing upon switch
I was told that I was going to be paying $40 plus tax for my cell phone per month and told that I could set up with Mastercard to make payments. I am now paying $56 per month and the auto payment isn’t working. I was told that it had to be debit and it still isn’t reflecting the 40$ plus tax as promised. I will be switching to another provider soon and telling people that Bell mts is lying to customers to get them to switch and not honouring their verbal agreement or contracts with customers. You’re crooks!
2026-02-26
Reception
Prices are too high and I don’t get reception in many places.
2026-02-26
Recorded programs
Do not like the new line up. Please change back
2026-02-26
Bad service
Still not fixed
2026-02-26
Bell
Lovely
2026-02-25
Terrible app
Regularly logs me out. Services disappear. Not user friendly.
2026-02-25
BELL SUCKS!!!
Horrible service!
2026-02-25
Inconsistent Billing
In a 12 month period billing increases multiple times throughout!
Have to watch every month to avoid increases , then spend 1 1/2 hr plus on the phone to dispute.
Very unprofessional .
2026-02-25
Got it wrong
Wrong credit amount . Will have to call the Philippines now
2026-02-24
Doesn’t work
Can’t use the app since the recent update. Each time I go into a phone line the app crash
2026-02-24
Cannot download bil
In the app when pressing download bill it does nothing, it worked before and it doesnt after current update.
2026-02-24
It sucks
My experience with bell is terrible
2026-02-23
Application issues
Cannot download bill
Application not adaptive on tablets, does not adapt to landscape format
2026-02-23
Going.
You’re going to miss us.
2026-02-23
Drains data right after paying
Tired to call customer support, just pointing fingers, no resolution, when I try to show my data usage, they refuse to look into it, I call again same excuses and refuse to look into their maybe their service is inadequate and lacking. No resolution, just claiming I went through 47 gb in 6 days.
Overcharge for services and adds new charges every 3 months for the same service and justifies it under a vague term under section 55 in their contracts to make more money for a lousy service
They will try to get you to spend more money on a more expensive plan for phones and services that are identical, but for hundreds more money.
2026-02-23
Beaucoup trop cher
Si vous ne baissez pas les prix je vais changer de fournisseur
2026-02-22
Absolutely useless
The quality of the app is so low that you can’t even use basic features like paying a bill. They keep adding more design elements, but the functionality is terrible. If you’re unable to properly optimize the app and provide access to essential features, then the design is meaningless.
2026-02-22
They ruined the app
Horrible, after update can’t login, i’m partially logged in. I can’t even partially log out, can’t pay bill stuck in limbo smh. Now you have bills split up but in one yet I still have 3 logins, horrible design, and coding. Not to mention you try to call your provider to discuss your bill and when you ask too many questions, they just straight up hang up on you! Horrible company!
2026-02-21
Service is brutal
I pay through the nose and have shoddy service and there is zero recourse but for me to pay more in attempt to get reliable service. Just ridiculous monopoly
2026-02-21
Login issues
I always have to reset my password just to pay my wifi bill and it’s really upsetting to deal with as a customer.
2026-02-20
Pi** poor service, over priced plans no good
Horrible service, horrible app, horrible phone service, horrible prices plans
2026-02-20
Service provider
Honestly been the worst phone company I’ve ever dealt with. I’ve been with them for ten years, they will take and charge every dime they can. Can’t wait to be out of my contract.
2026-02-20
Internet repair
Very pleased with technician Maurice, who was kind, patient (with us seniors)!
2026-02-20
Ss
I hate it the services bell provide it to me, that’s why I switched my cellular with the ❤️ROGERS❤️
2026-02-20
Bogues
Impossible de procéder au paiement avec la nouvelle mise à jour!
2026-02-19
Forfait
Je n’ai pas eu le rabais de 10$ pour autopaiement
2026-02-19
Overpriced and terrible services
I have been a client for over 10 years and the cost of the services is extremely expensive and services unreliable and extremely slow. There’s always problems and when you call them, you’re on hold for hours and the staff is rude and disrespectful and hang up on you. My services have been suspended for $323, and late fees are $20 per month. My monthly service fee for unreliable internet and cable is over $250 per month. Why does the government of Canada not step in and offer a solution or similar service at an affordable price! At this time, I'm looking for a new provider and realize Bell and Rogers have a strangle hold over the public in this sector. Seriously my accounts have been suspended for being late one month and to reconnect my services is an unacceptable price of $50. All they do is flip a switch on a touch screen computer. They don’t need to send a technician to reconnect the service. They are a money grabbing business and don’t care about their customers. I’m so sick of them I could puke!!!
2026-02-19
bell customer service
horrible app to navigate made worse by their customer service. you get told one thing by someone and then another when you call back. very sloppy, very hard to receive any help or leave satisfied. i always feel exhausted after dealing with them. hopefully they do better, but i don’t care to be around to see it through.
2026-02-18
Doesn’t always work
When it works it is mediocre
2026-02-18
If I could but 0 i would
All garbage
2026-02-17
Payment arrangements
Phone lines should not be suspended until the last date of payment arrangements. bell suspension policy needs to be refined
2026-02-17
Cellular
Very good service.
2026-02-17
Not saving data
Bell keeps getting rid of my saved card details!! Every month I have to fill in all the information to pay my bill.
2026-02-17
Password
Won’t let me use my password and now won’t let me change it.
2026-02-13
Instability
A simple app shouldn’t require large, frequent updates. Usually, only two types of apps have big sizes: high-graphics games and apps built with outdated methods. You should optimize your app
2025-11-16
Short notice payment increase
Moved from Fido to bell this passed summer when bell personal said that my bill will not exceed $36 after taxes. This week my bill is more than $42 after bell forced a $6 increase without my consent or preapproval. I do not recommend this company. Bell has consistently poor customer service. Bell is incapable of clear communication regarding bill increases. Bell will lose me as a customer when I find another suitable provider.
2025-11-15
AWFFFUUUUL
App is stuck with an old email account that I only used for crave. I have downloaded this app 3 times and deleted all info with it and it will not delete the previous info. Top notch app 🙄
2025-11-15
Bill issues
There is always some bill issues. I don’t know what is wrong with the system. It showed me overdue payments although I had already paid all the payments on time. It also affected my credit score unfortunately.. it traumatized me for like 2 weeks. Called to both RBC and bell. The payment was 490 and there were some representatives who helped to some extent but not really much..
2025-11-14
Customer service
I spent two hours on the phone almost two weeks ago to ask that both mobile and internet be taken directly from my account and I thought it was resolved until I got a call today and they transferred me to customer service and I had to wait 30 minutes so I hung up
2025-11-13
Utilisation difficile sur IPad
Impossible d’agrandir pour mieux lire lorsque je l’utilise sur mon IPad
2025-11-12
Annoying updates
Why are your updates so inconvenient and always ask me to renter log in information.
2025-11-12
Rotten rotten service
The worst customer service ever. Three different lies as to why our business phones quit working. And no help for at least 48 hours. Terrible I’m calling a lawyer.
2025-11-09
Log in
Wouldn’t let me log in for days. Wouldn’t remember my updated password. Sent me a code a day later and still charged me a late fee.
2025-11-05
Hey
Je paye toujours avec la même carte et tout d’un coup, vous me dites qu’elle est expiré quand elle finit en 2028 ouf pas fort et c’est un paiement automatique !
2025-10-28
Worst service ever
I regret switching to Bell, they are trying to surcharge you any time. Especially when you travel abroad, the only option for avoiding surcharges is to physically take your SIM card out of your phone, which sucks! And they will only refund you credit lol.
2025-09-12
Bad experience
Worst mobility company ever. Extra charges for everything and very expensive.
2025-09-11
Fraudacts
Worst signal ever seen. Everyone knows on how the network works and give these kind of needless information
2024-02-16
Bell is terrible
I hate everything about this company. It makes it ridiculously difficult to solve any problem.
2023-11-16
Overcharging
Charging $105 for $60 plan
2023-11-15
RIP - OFF
Complete RIP-OFF company. My internet speed went down. Infact I should say the people using internet in my house a day is now less than before. This all happened right after an agent from Bell called & try to sell me a package more than what I pay now. I told them I m happy with what I have now and I have enough speed. A week later it started showing all sorts of issues.
2023-09-15
Don’t get bell
Bell is a terrible company.
2023-09-10
Return
I returned my modem as you requested. I am now being charged for it. I called and was on the phone for over an hour was transferred to 2 different departments and then I was told I had to call another number as the wait times were too long. Not impressed with you at all. No wonder people hate bell
2023-09-06
Bell a tech company?
Fix your app. It sucks.
2023-09-01
Excellent service
Excellent service
2023-07-16
Internet
My internet is awful
Customer service sucks
Impossible to transfer between accounts
2023-06-15
ok so here’s the thing….
bell suxs
2023-05-26
Update required
Please fix usage meter on app, since last update it does not read the actual data usage.
2023-04-26
Bell
The Bell system as a whole sucks, especially when you call support 10 times and the issue IS STILL NOT FIXED. Promises made and never fulfilled.
2023-03-02
Xpensive
Plus cher qu’ailleurs
2022-09-28
My service
Well,
2022-09-28
I need to cancel
Bell is way to expensive and they are sneaky with billing you more than they should. I hate Bell
2022-09-18
Rate increase
Not happy about a rate increase without notification. Minor increase but the principle of the matter stinks. I guess the loyalty plan only works one way
2022-04-03
Service médiocre
Après avoir tenté de faire des changements pendant 4 mois, le service a la clientèle par téléphone est aussi mauvais, j’ai temporairement abandonné et je paie jusqu’à ce que je trouve un moment pour changer de compagnie. Jamais capable de vous rejoindre et, quand on y parviens, on se fait dire de rappelle car c’est black friday….Nous n’avons pas trop de choix vu la localisation de ma demeure, c’est plus difficile d’avoir d’autres services mais j’ai bien hâte de ne plus avoir à faire affaire avec vous.
2022-04-01
Really bad app every time when I open close automatically
Excellent app
2021-06-18
Payment
Very difficult to navigate through payment screens and the text does not display in this review.
2021-06-16
My bell
It is not accurate and I don’t know what has happened to Bell but your service certainly isn’t up to standards and your employees are rude!
2021-03-15
Disgusted with your calls
Today I got a call to pay my bill. I knew I didn’t pay my bill yet for last month but was waiting for my cheque to come tomorrow, so things have have been very tight with Covid and I didn’t want to use my credit card. I keep my service for my parents to have o my for that it would of been long gone. The lady that called me today asked me to pay not my amount outstanding but my new bill which only came out two days ago. That is not over do. I don’t think she even got it. I am totally disgusted that someone called to ask me for the amount that is on my mew bill of two frigging days. I told her I was going to pay the outstanding part and at least three times she asked that again and to make arrangements to pay the mew bill. Seriously. As I told her do not call me looking for a current bill ever again
2020-12-16
Ancien membre de Bell
Merci pour ce forfait de 10 Gb / 50.00$ une aubaine.
2020-10-18
New app doesn’t work
Trying to log into new app to pay my bill. Tells me my log in info is wrong so I reset password and finally get into the app and there’s no accounts. Click the button to add an account and it tells me there’s no account with my account number? Exit app and go to to log in again and it tells me my credentials are wrong again??!
2020-10-16
Bell !the expensive network
Unnecessarily charging customers too much . You can have much better options with other phone networks that
2020-05-01
iOS 10.3.4
App will not open on my iPad with the above iOS version.
Just blue screen.
2020-04-07
En mode portrait seulement
Pourquoi diable la mise à jour ne supporte t elle pas le mode paysage sur iPad ? Crampe au cerveau !?
2020-04-04
Mon Bell
La nouvelle application mon Bell ne se met plus mode paysage sur iPad.
2020-04-04
Totally redesigned my bell app for iOS
Portrait mode only? The previous iPad version was better; offered both portrait and landscape modes.
2020-04-03
Useful but the interface sucks
The UI is a bit buggy and looks like it’s from the original iPhone.
2019-09-06
Buggy as hell
And you can’t find help when you need it.
2019-08-27
-5 never has worked
If I could give this a zero star rating I absolutely would this is the stupidest I’ve ever used and has never ever work in the 5 years I’ve used it
2019-02-08
Awful App
A big company but has terrible App. Looks ugly. Very slow. Not much function. Can’t even use credit card to set pre-authorized payment.
2018-08-12
More and more convenient !
Well done !
2017-06-28
Correct
L'app fais son travail Correctement pour les paymants
Mais pour les données ils ont simplifier sa pour le commun des mortels
Si tu connais rien en informatique tu vas arriver à géré cet app
Si tu est bon un peu en informatique alors tu vas le trouver très moyen
Aucune possibilité de voir les Spike de data et donc de bien monitorer t'as consommation
2017-06-27
Connexion
Not able to connect in my account! Bad application 😡
2017-06-26
Awesome.
Awesome app to use, and quick to pay the bill. 👍
2017-06-26
Works great
I always get great customer support from bell and the app works perfectly.
2017-06-22
Painfully slow
Hate when I have to use this app. Very slow to load.