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Description

CycleFinder is now PBSC!
Your City Your App!
PBSC app is for all the urbanites around the world who make bike sharing part of the pulse of healthy city life. Our friendly app has all the features you need to locate a station, quickly rent a bike, and enjoy happy journeys.
Download today to join users worldwide and discover the joy of bike-sharing!
PBSC app allows you to:
• Find the nearest available bike or dock based on your geolocation.
• Mark stations as your favorites to easily see their availabilities.
• Create a new bike share account directly in the app or login to an existing account (for systems that allows it) to be able to:
○ Rent bikes directly from the app in just a few seconds
○ Request extra time at full stations to be able to dock your bike at a nearby station
○ See details of current trip and trip history
You’ll be able to use PBSC app in different cities around the world:
• BiciCoruña, A Coruña
• GreenBike, Aruba
• WE-cycle, Aspen
• Bicing, Barcelona
• BA Ecobici, Buenos Aires
• Bike Chattanooga, Chattanooga
• C.vélo, Clermont-Ferrand
• MoGo, Detroit
• Careem BIKE, Dubaï
• Mibici, Guadalajara
• Biki, Honolulu
• Hawaii Island Bikeshare, Kona
• LouVelo, Louisville
• MonaBike, Monaco
• BIXI, Montréal
• Velespeed Lefkoşa, Nicosia
• POGOH, Pittsburgh
• Bike POA, Porto Alegre
• àVélo, Québec
• Bike PE, Recife
• Bike Itaú - Rio, Río de Janeiro
• Bike Itaú - Riviera, Riviera
• Accès-Vélo, Saguenay
• Bike Itaú - Salvador, Salvador
• dBizi, San Sebastian
• Velo Sântana, Sântana
• Bike Itaú - Santiago, Santiago
• Bike Itaú - Sampa, São Paulo
• Wolf Ride, SBU
• Sibiu Bikecity, Sibiu
• Huizi, Toluca
• Bike Share Toronto, Toronto
• Tugo Bike Share, Tucson
• Libélo, Valence
• Bike VV, Vila Velha
Visit https://www.pbsc.com/ to know more about PBSC Urban Solutions - the company who created and developed the app.

What's New in Version 5.27.0

Various improvements for push notifications, guidance screens and more.
Bug fixes

Seller

Name

Public Bike System Company

URL

http://www.pbsc.com

Information

Developer

Categories

Version

5.27.0

Size

103.3 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 12.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Basque, Catalan, French, Galician, Portuguese, Romanian, Russian, Spanish, Turkish

App Store: Customer Ratings

All Versions

 1.5 (574 Ratings)

App Store: Customer Reviews

The worst app I’ve ever used

 – 
Ktorontosingdub
 – 
2022-09-10
Version 5.27.0
I don’t even have the words to describe just how bad this app is. To PBSC: this atrocity should not even be in the App Store, PLEASE do something to fix it. It constantly freezes so I have to force close the app and relaunch. It’s incredibly slow which makes it unusable. And it is a huge battery drainer. I want you to know just how much anger and frustration this app causes me when trying to use the bike share system is Toronto. Please please fix it.

Broken Credit Card Entry

 – 
Tim3017
 – 
2022-09-09
Version 5.27.0
This app is so poorly made that I can’t enter my credit card info to create an account because it doesn’t think my expiry date can be any earlier than the current month of the year. Pathetic

Buggy and unreliable

 – 
jonp124
 – 
2022-09-06
Version 5.27.0
The app is fine when it works, but it rarely works on the first try.

Buggy app

 – 
Petra V Fisher
 – 
2022-09-04
Version 5.27.0
When this app works the bike sharing system is amazing. Too bad it’s being ruined by this terrible app. Almost every time I try to get a bike the app won’t log me in and won’t let me get a bike. Stick to the old fashion way - credit card and pay kiosk.

This app is almost unusable

 – 
TimSam21
 – 
2022-09-04
Version 5.27.0
So much potential with this bike share system, but the app is so slow and laggy, it’s barely usable.

30 minute max

 – 
ndjdudjbd
 – 
2022-09-03
Version 5.27.0
you must check in to a station evert half hour or else get charged an extra fee. but what happens when the stations are full all around you? nothing you are screwed, they say you can extend by letting them know you’re at a station and it is full except clocking “i am at a station” does nothing. great business model.

Addd

 – 
sabbba jatt
 – 
2022-09-01
Version 5.27.0
Hii service is good could you guys offer a 1-2 hour trips so we dont have to tap again and again a few extra dollars wouldnt hurt

Ruining A Good Thing

 – 
hmn1998
 – 
2022-08-31
Version 5.27.0
I recently moved over from London (U.K.) where there is a similar bike share system, and I was looking forward to having a similar system in Toronto. There are MAJOR problems with it here, mostly that during rush hours there are either no bikes or the rack is full so you can’t park your bike. So many more people would ditch their cars if this system actually worked! Surely a solution to this problem isn’t any more than hiring a data analyst because it is unbelievable how unreliable this system is. Before all the announcements about having new electric bikes - put the investment in actually having bikes available and a good inventory management system!

Don't bother

 – 
Tannis00
 – 
2022-08-31
Version 5.27.0
Even with English selected in preferences, everything is in Galacian. Taking screenshots and pasting into Google translate worked, but the process still failed. Just not worth the effort.

Bad

 – 
cole.seawell
 – 
2022-08-29
Version 5.27.0
The unique thing about this app is that it has easily the worst UI/UE of any app I’ve ever used

Horrible

 – 
LordPrettyFlacki
 – 
2022-08-27
Version 5.27.0
App is buggy unresponsive slow and just needs to optimized as a whole

Should have known

 – 
Pay_2_Lose
 – 
2022-08-23
Version 5.27.0
I read all the brutal reviews and tried to use the app anyway. That was a mistake. It's just as bad as all these reviews say.
I tried thought I'd save some time by singing up for a single ride ahead of time (20 minutes before) but when I went to get a bike it told me my plan had expired. Just embarrassing. Toronto deserves so much better than this.

Uber vs Bike app

 – 
Federov
 – 
2022-08-21
Version 5.27.0
App could not recognize my password, tried changing it, still wouldn’t recognize new password. Got an Uber instead.

Bafflingly buggy

 – 
Jaimy W
 – 
2022-08-19
Version 5.27.0
I’ve been trying to activate an annual pass for 30 minutes I don’t understand how they created such an astonishingly poor app.

Absolutely horrible

 – 
naplam13987
 – 
2022-08-16
Version 5.26.0
The app is completely unusable -destroying what should be a great bike share program. Plz fix!!

Garbage

 – 
j.lipovsky
 – 
2022-08-12
Version 5.26.0
This app shouldn’t be allowed in the app store. Hey apple how can this unresponsive buggy garbage even pass the app review?

App needs serious improvements

 – 
walidrahmaniofficial
 – 
2022-08-12
Version 5.26.0
Can’t take a bike because I’m too far away (I’m standing right next to it) Can’t scan QR codes. App unresponsive for 10 seconds and worlds for only 2 seconds (not smooth) stations bad. Bicycles bad. My worst experience since I came to Canada!!!!

😅

 – 
1358273)
 – 
2022-08-10
Version 5.26.0
bought a pass but still shows “you have no current trip”

Sooo glitchy

 – 
ScottinYEG
 – 
2022-08-09
Version 5.26.0
This app is glitchy af. I try updating my address info for my CC and 1) the app resets when trying to do a copy and paste between the this app and my bank app, 2) when I completed the new address info, it didn’t actually save it, and 3) it didn’t give a notification that the app failed to save the information.

Unhappy user experience

 – 
Novozerado
 – 
2022-08-07
Version 5.26.0
The app is not clear and the user experience is awful. Some issues are as follows:
Once you rent 2 bikes and return one of them due to a supposed mechanical issue, you cannot track the using time anymore for both of them;
When you use the bike for an extra period of time (more than 30min), you receive a message informing that overusing but no “extra charge alert” is issued.
I’ve reported a mechanical issue in one of the bikes which has been rented. However, I could not find any log or tracking information regarding that problem.
I’ve rented 2 bikes for 24 hours and supposed to pay $14 + extra charges over 30min + taxes. Today, I noted that the following figures had been charged instead: $40 + $15.82 + $22.60 + taxes, amounting $78.42 + taxes. It doesn’t seem reasonable to me.
After using and paying the whole rental, no clear report was issued by the app not any email with a statement.
I’m really disappointed with the app and hope the owners could see it from the costumer perspective to understand the real issues.

Can’t access bikes after paying

 – 
KARC2022
 – 
2022-08-07
Version 5.26.0
I have paid for two single trips, one double trip, and a 24-hour trip ($22 CAD total) where I have been unable to unlock bikes due to “bluetooth not working”. My bluetooth, each time, was working perfectly. This was confirmed via a number of tests I did, and I even got an Apple Customer Service Rep to confirm it. I paid for goods that I was not able to access due to a faulty pbsc app, because there is no way to retrieve the bike codes except via the app. When I try to chat with a live customer service rep, it takes me to a page that charges me $2CAD for the support. I do not recommend using citibike unless you but the annual pass and get the card that goes with it.

Trash 🗑

 – 
madeintheam5ever
 – 
2022-08-06
Version 5.26.0
If I had $1 for every time this ancient app worked I'd have $0.

Buggy App

 – 
Rozob
 – 
2022-08-05
Version 5.26.0
This app is too buggy. I have to remove the application from multi tasking to even scan the code consecutivel. Even the name for the app is poor. How can anyone even find it? Bikeshare would be a hit if it wasn't for the application.

Favourite button?

 – 
McD's fries
 – 
2022-08-02
Version 5.26.0
App works well for me.
Wondering if there is a favourite button to quickly see if a particular station has enough bikes available for rental.

Disappointing App and Service

 – 
Munani
 – 
2022-07-31
Version 5.26.0
The idea of the service has great potential, but it is poorly executed and I believe is intentionally misleading.
The app itself is extremely slow and not user friendly. It took me so long to type in my information for a single ride, that my phone died and I was stranded in an unfamiliar part of the city. My phone’s battery is moderate, it typically lasts when I am out. However, I used 50% waiting for this app to input my information alone while it glitched, closed and moved to different drop downs dozens of times.
The bike service itself is only available for 30-45 minute rides or you are charged $4 extra per half hour. This is a misleading service, and not directly outlined on the app. Toronto traffic is often horrendous, and it isn’t always possible to get to your destination within a 30 minute time frame.

Good map

 – 
Kylezzzzzzzz
 – 
2022-07-30
Version 5.26.0
It’s painfully slow and has a terrible name that is hard to search for, but it usually works.

Utter garbage

 – 
Maniutin
 – 
2022-07-28
Version 5.26.0
This app is the reason I don’t use bike share in Toronto. It’s buggy as hell, errors everywhere and it’s painfully slow. Horrible.

It literally sucks. Screw it

 – 
bdgebuguhsjxijisjix
 – 
2022-07-28
Version 5.26.0
Anyone to replace it

How do I rate negative

 – 
Realist Falnav
 – 
2022-07-25
Version 5.26.0
Who ever coded this deserves jail time my 5 yo cousin couldve coded this better and on top of all of that yall not even trying to fix it bro💀 please let me fix the app ill code it for free💀💀

This app is terrible

 – 
Bearrrryyyy
 – 
2022-07-24
Version 5.26.0
Not responsive

Terrible

 – 
Reeree.x_
 – 
2022-07-21
Version 5.26.0
The app doesn’t even work properly

Slow slow slow

 – 
fookeY10
 – 
2022-07-20
Version 5.26.0
One star is too much for this app

Worst app I have ever encountered

 – 
Jojo73625
 – 
2022-07-18
Version 5.26.0
I have never wrote a review before until now now because I have never encountered a worse app. I’d give this app -1 if i could.
Nothing functions on the app. If I try to tap something. It either doesn’t work or redirects me to something I did not click on. This should never have made it past quality assurance.

iPhone app doesn’t even work

 – 
Mr.architect anwar
 – 
2022-07-16
Version 5.26.0
!!!!!

Worst App Never Works

 – 
Sal ca
 – 
2022-07-14
Version 5.26.0
Never used an app so terrible. Waste

Nothing but pain

 – 
app_rox
 – 
2022-07-13
Version 5.26.0
Good luck to you. Especially if you seek “support” while in the field. You get the standard recorded options. Useless if you want need to connect and get going.

Can’t unlock bike with annual pass

 – 
Daily mec'er
 – 
2022-07-11
Version 5.26.0
Keep getting please turn on Bluetooth when Bluetooth is already enabled. Signed out and back in. Uninstalled and reinstalled, same issue. Have to call customer support to unlock bike each time.

App not working

 – 
Super Lazy Cat
 – 
2022-07-11
Version 5.26.0
Restarting the app multiple times, still not working. So useless. After reading other reviews it’s clear that it’s not my phone - the app is just garbage. I tried to use the dock but they don’t work either

Terrible

 – 
simsot69420
 – 
2022-07-07
Version 5.24.0
This is the worst app I’ve ever used, I can’t even log in to buy a bike.

Worst app ever

 – 
Swattingsdee
 – 
2022-07-07
Version 5.24.0
I have an annual pass and i tried using the 3 methods offered to unlock a bike. It either errors out or doesnt scan the qr code. Tried to access my profile as well and just closes the app whenever i tap on edit profile.

Total POS app

 – 
leashavee
 – 
2022-07-07
Version 5.24.0
Unreliable at best.

Wish I could give it zero- Save your money

 – 
mill996
 – 
2022-07-07
Version 5.24.0
Total waste of time.
Can’t scan the QR code, can’t input numbers manually either. Spent 20 minute deleting, reinstalling, doing the same procedure.
What is the point of this app ? It was clearly not ready for release.

Garbage App for a great service

 – 
Ahlers77
 – 
2022-07-07
Version 5.24.0
I want to start by saying I love the bikeshare service itself. However the way that this app manages it for the user is completely horrible. Not only does it take me opening and closing the app several times to get it to work, but even when it does it takes forever to actually unlock the bikes. Please fix this app so I’m not always biking angry

This is a scam

 – 
Ambimunch
 – 
2022-07-06
Version 5.24.0
Be warned that additional miscellaneous charges appear on your credit card after you rent a bike. It’s a very shady business model where they don’t disclose a handful of costs in the app, you’ll end up paying 1/4 the price of a brand new bike for renting a bike from them for a few hours. Do not use!

Doesn't work, ruined bikeshare for me

 – 
gabe toronto
 – 
2022-07-06
Version 5.24.0
This app no longer works at all for me after an update. I always get a "Please turn on Bluetooth" error on iPhone 11. Please bring back support for Transit App. Much more reliable and integrates with transit route planning.

App doesn’t work

 – 
Jeri6464
 – 
2022-07-05
Version 5.24.0
When opened, it just freezes. Tried rebooting phone and redownloading. Same thing, it just freezes up and does nothing. Called Bikeshare for help. Basically, they said my phones the problem and they couldn’t help me. Useless.

App doesnt work! Took my payment and could not the take bike out

 – 
Sam Rhode
 – 
2022-07-02
Version 5.24.0
The app should not be alloqed on App store!!
It is super slow and doesnt function properly.
Took me 30-40 mins to set up an account. Took another 30 mins to b able to finally scam the qr code. Then the bike didnt come out od the dock. And when i wanted to tey again it said ur plan is expired!!!!!
Fix the app before taking payment from people!

Slow, unintuitive, flawed

 – 
xtremesniperz
 – 
2022-07-02
Version 5.24.0
The app is extremely slow, requires a lot of trial and error to figure out how to use it, and doesn’t even do what it says in the help modal. We stood next to a full rack of bikes for 10 minutes and the app wouldn’t let us extend the time. We had to wait for someone to come around and take out a bike. Why a city would choose this app to represent their bike share is beyond me. 2 stars because eventually it “worked”.

Theft

 – 
Juan Pablo #1 Fan
 – 
2022-07-01
Version 5.24.0
Total garbage. Stole my money. Wouldn’t let me use a bike.

Horrible app, do not use

 – 
juuuaaannnn
 – 
2022-06-27
Version 5.24.0
What a horrible mess of an all this is. Constantly turns unresponsive if you just as much look at it the wrong way. Just hang up the gloves and give it up. And whoever coded this, please go ask for a refund of your diploma

fix your horribly put together application

 – 
Terminerast
 – 
2021-07-19
its a real shame that this is the only medium to get city bikes. horribly coded application with a high school project level navigation API. doing almost any action takes atleast 2 - 3 tries.

Horrible

 – 
I.Write.These.If.Its.Worth.It
 – 
2021-07-18
There is no way to sign up as it just says the info is ‘incorrect’, and it most definitely is. I’m embarrassed to be Canadian and have this monopoly garbage system here.

UX?

 – 
Alastaircv
 – 
2021-07-17
Not user friendly at all. Trying to buy a pass and it simply doesn’t work

Everyday user

 – 
416HCW
 – 
2021-07-07
This app can be beyond awful at times and others incredibly simple. Sometimes you can’t get a bike because your Bluetooth isn’t on(what?), sometimes it says your pass has expired or that you’re still riding when you’ve clearly docked the bike and can’t take out another. We just ask for consistency.

QR scanning good, but extremely laggy poor experience

 – 
Connor McBrine-Ellis
 – 
2021-06-02
Have to rate this 2 stars as the app is so poorly coded, moving the map around causes the app to freeze up.
I like the QR scanning feature but I much preferred using Transit app to unlock bikes and not this mess.
Happy to update my rating if they fix the performance issues and refine the app design or consider adding an Apple Watch app. As of now, I resent the fact that I’m forced to use this.

Can’t unlock bikes with annual pass

 – 
Civplayerrr
 – 
2020-07-31
Scanning QR code gives an error message. Can’t use numeric codes because I’m “too far away” (IM STANDING NEXT TO THE BIKE). The “support” link leads to “error page not found”.
I just used a bike this morning! No idea whats happening. Some communication would be great but there’s no way to contact anyone!