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TELUS TV+

TELUS TV+

Released: 2011-11-29
© 2025 TELUS Communications Inc.
TELUS TV+ - QR Code
Version 9.27.0 (1039)
12+
Download on the App Store
Version 9.27.0 (1039)
12+
Download on the App Store
Released: 2011-11-29
© 2025 TELUS Communications Inc.

iPhone Screenshots

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iPad Screenshots

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Description

With the TELUS TV+ app, watch live and On Demand shows and movies on your Apple TV
Enjoy all HD channels included in your subscription
Access a huge library of On Demand shows, movies and documentaries
Set and manage your recordings
Start watching a movie on your TV and pick up where you left off on your smartphone, tablet, or laptop
Save favourites, watch trailers and view ratings
Restrictions:
TELUS TV+ app is available for download on Apple TV 4th generation and above
Subscriptions to Optik TV/Pik TV and live channels are required
My TELUS username and password required to log in
Only available for use in Canada
Some channels are only available to watch when connected to your TELUS home internet

What's New in Version 9.27.0 (1039)

Faster access to your favourite team with a dedicated Live Sports search result
General bug fixes and enhancements to improve your experience

Seller

Name

TELUS Communications Inc.

Information

Categories

Version

9.27.0 (1039)

Size

55.7 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated 12+ for the following:
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Sexual Content and Nudity
Infrequent/Mild Simulated Gambling
Infrequent/Mild Horror/Fear Themes
Infrequent/Mild Cartoon or Fantasy Violence
Infrequent/Mild Profanity or Crude Humour
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Realistic Violence
Infrequent/Mild Medical/Treatment Information

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, French

App Store: Customer Ratings

Ratings & Reviews

4.3 of 5 (11,505 Ratings)

App Store: Customer Reviews

2026-01-30

Unreliable

Advertised as a Boyd option for your box. During periods of high demand the app frequently crashes with playback errors.
Additionally, it quickly becomes slow and freezes when scrolling channels which requires frequent system resets.
dank800
Version 9.27.0 (1039)
2026-01-26

Useless

Only good in Canada, can’t maintain your recorded library outside of Canada. I’m not trying to watch the programs just record and delete. I used to be able to do this
AccessEasyButton
Version 9.27.0 (1039)
2026-01-25

Broken app

Have not been able to log in on mobile for weeks.
Jav1112334
Version 9.27.0 (1039)
2026-01-24

Can’t log in

This version of the app won’t let me log in… and can’t get any help from Telus. Haven’t been able to get on my account since the Optik app. So frustrated!
Bledgerwood
Version 9.27.0 (1039)
2026-01-20

Terrible Update

The iPad app now has a large, annoying and unnecessary vertical bar on the righthand side of the screen that is no doubt intended to destroy the viewing experience for users.
Langley Man
Version 9.27.0 (1039)
2026-01-10

Review

Wish I could get it on my PlayStation
Wishlakes5
Version 9.26.0 (1011)
2025-12-29

Doesn’t work

Would be great if it worked. You can’t even log in and it gives an error message saying I don’t have internet connection 🙄 but I do. It always worked before.
BananaStrings
Version 9.26.0 (1011)
2025-12-29

broken app cant login

wont even let me login, not a surprise tho up to par with telus’s usual horrible service
jshdi36736
Version 9.26.0 (1011)
2025-12-17

Works most of the time

Great when it’s working, annoying when you have to keep signing in every month or so
MaE1990
Version 9.26.0 (1011)
2025-12-16

Optik tv app freezes all the time

Every other streaming app runs fine but this app can’t make it two minutes without the feed freezing. Its terrible. They have some serious work to do on this product
SAJLB7
Version 9.26.0 (1011)
2025-12-14

Can’t connect to server

Error happens every time I try to log in
Ty_4567
Version 9.26.0 (1011)
2025-12-07

Don’t cast to TV

Does not keep up with where I am on the episode if I cast to the tv. Therefore I end up having to go back 10-15 minutes each time I pause the episode to go to the bathroom or do something. Not worth it unless you can watch an entire episode without pausing or opening the app.
B.Y.SW
Version 9.26.0 (1011)
2025-11-15

Garage!!!

Garage!!!
dead.horse
Version 9.25.0 (988)
2025-11-15

Buggy

Buggy
seth2395
Version 9.25.0 (988)
2025-11-15

Logs me out every time I close the app

Why do I have to sign in every time I open the app? This is a huge waste of time and very annoying. Please fix this.
RangerRandolph
Version 9.25.0 (988)
2025-11-09

Telus TV+

Best in the World 🌎
KelownaokanagansunluxDominios
Version 9.25.0 (988)
2025-11-04

Junk

Every piece of tech rolled out by Telus is absolute junk. Shockingly bad and their customer service somehow manages to be even worse.
thespecific
Version 9.25.0 (988)
2025-10-28

Hasn’t gotten better after many years?

Now we have an iPad app but an old problem is new again. When selecting a time that I want to view on the guide the app seems to not be able to get to the time I request. This is very frustrating as it’s easier to just ignore a feature that should work.
DT604BC
Version 9.24.0 (977)
2025-10-20

Too many pay movies

There are far too many movies that are available if I pay again. I have already paid for Telus???
zkrapz2
Version 9.24.0 (977)
2025-10-17

Still Brutal

Garbage never plays live
herdbull73
Version 9.24.0 (977)
2025-10-10

Garbage service

Rarely works. Complete waste of time with this app
JayFab33
Version 9.24.0 (977)
2025-10-02

Restarts.

Recently the app restarts every time I unlock my IPhone or move from a different app. Tried all the fixes I’ve found but still doing it, even after the latest update. A bit frustrating, but overall the app works good. Good picture.
There all taken ? Really
Version 9.24.0 (977)
2025-10-02

Garbage

You really need to be able to save where you are when you’re watching a show on live. Was partway through when it froze, and it booted me back to the beginning. Started watching it again, and it froze again. Tried switching from wifi to my hotspot (both are working) and it’s still not working. Very frustrating and will be cancelling over this
shauna™️
Version 9.24.0 (977)
2025-10-02

Logged me out

Was using the app to cast recordings to my tv while I waited for a replacement power cable for my tv box because that broke and I couldn’t watch anything. Logged me out while I was in the middle of watching something and it wouldn’t let me log back in. Did a lot of troubleshooting and eventually gave up. Love paying for services I can’t use…
Kcass10
Version 9.24.0 (977)
2025-09-30

Login required far too often

I get kicked out when using on my iPhone and have to constantly log back in. Is there a fix? Unusable in its current state
Captainparty22
Version 9.24.0 (977)
2025-09-29

Location Services While Using

Who cares where we are? I pay for your service so I want to watch it. Where wrong with you ?
jaboyes
Version 9.24.0 (977)
2025-09-29

Constantly have to rewatch

It’s nice to be able to access TV from anywhere. But their fast forward restrictions are brutal. I understand not wanting to fast forward through commercials, but you cannot even skip ahead to the point of the show you have already watched, and have to rewatch sometimes up to an hour just to get to your previous spot. When a show does allow it, every time you skip ahead it forces a commercial, so you have to keep watching commercials over and over again until you can find the spot you left off on. Very poor design. Changing to 1 star, accidentally menu’d out of a 2 hour show with 10 minutes left. Now can’t watch the ending without watching the entire thing from the beginning. Figure it out.
Sandy Simmons
Version 9.24.0 (977)
2025-09-28

Surprise.. The App still sucks

Typical for Telus. They have never got it right. Constantly have to login. Forget your workarounds Developers. Fix it. Really bad👎I’m done with Telus.
Sep 27 Update … IT STILL SUCKS. Spent 30 minutes trying to get it to work. Fire the developers
Sir Grey Cat
Version 9.24.0 (977)
2025-09-27

FIX

When I use AirPlay on my TV using this app I select a channel and it puts me at a random time of the channel which makes me refresh it in order to catch up to live this is extremely frustrating especially with today’s technology it’s definitely something you can fix do better!
Ckck17
Version 9.24.0 (977)
2025-09-26

Great but buggy

I have used Telus streaming for a few years now, and I really love the experience. On the TV the app is quite buggy when it comes to the channel guide when you go to the channel.guide it doesn’t upload into real time it stays at the last place that you looked at it. The only way I can figure out how to get around that is to reboot the app which refreshes the guide. I do a lot of rebooting.
UPDATE: Years later and no changes. I feel like the developers actually don’t use this product.
Yogee
Version 9.24.0 (977)
2025-09-24

Worst App Ever

I’ve never had more problems with an app than I’ve had with this one. Hands down, the worst app I’ve ever used. It freezes constantly, and won’t load properly. It’s garbage. If I could give it a zero, I would. When Pik TV became Telus TV+, I thought they had fixed the problems. Guess not.
Stonyplain123
Version 9.23.0 (958)
2025-09-20

Confusing tiers of subscription

Many different options of subscription that only lets you watch specific channels. Probably better off getting a different product than paying to Telus tv+ and figuring out you are not able to watch what you wanted.
Terribleyoutube
Version 9.23.0 (958)
2025-09-16

Reviews

Why are all your reviews 5 years old. Not much help today
Keep on Quilting
Version 9.23.0 (958)
2025-09-07

Buggy

Terrible user experience. If there is any interruption when you use AirPlay from your phone to tv the app will go back to when you first started watching and you can’t get back to live tv. As soon as you disconnect AirPlay app on phone will go back to live tv.
Marvin_monroe
2025-09-06

Apple TV app

Terrible app, starting to regret switching to Telus tv service. Once open the app is slow to load and there’s major lag when trying to navigate within the app.
DLPMedia
Version 9.23.0 (958)
2025-09-05

Slowed considerably

Whatever has been done to the app on smart TV’s has slowed it considerably. NOT our service as there is nothing wrong with it, but the Telus TV app itself is slow as molasses
Genesis_62
Version 9.16.0 (821)
2025-09-04

Can’t play 4K recordings on iPad

Still unable to play 4K recordings on the iPad (current gen). But for some reason can watch the 4K content on an old-school 1080p TV … Other streaming apps like YouTube support 4K content on the iPad
No 4K on iPad
Version 8.4.1
2025-08-24

Does the Job

Simple, relatively easy to use, and looks very similar to the Telus tv box native app. A few small glitches, but still merits a five-star rating.
Bubba_Man!
Version 9.20.0 (892)
2025-08-17

Not useful

I only ever use this to watch hockey but other than that ITS USELESS CUZ UR NOT GOING ANYWHERE WITH THE APP
6741kid2169
Version 9.22.0 (947)
2025-08-15

Great app

Absolutely no issues as of yet, and hopefully I never do. Great for on the go
Pipeliner 70
Version 9.15.1 (762)
2025-08-14

AppleTV App

Your AppleTV app is horrible. I have two issues. The past few days, when scrolling through channels, the list jumps back to yesterday at a different time. The other issue I have has always been a problem. When going back to the channel list at the top or bottom of the hour after a program ends, it goes to a different time and sometimes day as well. Please fix it!
SeattleBass
Version 9.0.4
2025-08-14

Have to signin every time

App forces me to login every time I open it. This is a very basic functionality that should work. Not saving the login information is very annoying !
Roberio Toffolo
Version 9.1.0 (293)
2025-08-05

Can’t watch basic channels on phone or iPad.

This app is only useful for setting up recordings. Try watching the news on a local mainstream channel (CTV, Global) and I get a message that my subscription doesn’t include these channels. Interestingly I can watch on my tv.
Martian Kat
Version 9.19.0 (883)
2025-08-05

Recording

You only can see recordings on the TV and not on the app which it a bad APP unlike the TV apps
Lime Barker
Version 9.0.1 (230)
2025-08-01

Cant use the app to login

Keep saying can't connect to the server. I log in to 4 other TVs just fine. Only the phone app has problems. And when I call customer service, they give me 0 help while being very rude.
Eilsynn
Version 9.18.0 (866)
2025-07-31

Weak app

For a large telecommunications company you would think they would have a great app. This app freezes, there are always login issues and it regularly crashes. Do better TELUS
Johnsmith47!
Version 9.3.0 (343)
2025-07-25

Recorded shows

It would be nice to watch shows that recorded at home on my mobile.
Patty’s Husband
Version 9.14.1 (734)
2025-07-14

Terrible

Never works, always has same message about renewing subscription, this and all Telus apps have been extremely unreliable
Coach Big R
Version 9.8.1
2025-07-04

Cannot log in at all

I’ve tried to uninstall and still doesn’t even give the option to log in.
NikM12
Version 9.17.0 (845)
2025-07-02

CHANNEL GUIDE ON APP AND OPTIK TV

Fix your channel guide telus, how can one channel have the same show over and over again, while other shows are being shown. Also some of the shows on the channel guide, doesn't even coincide with show being shown.
movement picnic
Version 9.20.0 (892)
2025-01-16

Login issues

You have to log in every time you want to watch something! Super frustrating
bgun23
2024-10-23

Bad

I haven’t been able to use this app for a long time. I wish they would fix the issue.
Rjanet
2024-03-30

So Buggy

Latest version seems to have introduced more bugs than it’s fixed. Now I’m constantly logged out. To log in, requires accepting the “Allow TELUS TV+ to use your TELUS subscription” dialog a total of three times. At which point, it might stay logged in for maybe an episode, if I’m lucky. I don’t dare switch apps, either, because that will log me out, too, and then back to accepting the dialog three times again.
G the B
2024-03-26

Horrible App

This app freezes, does not update guide to the correct time. When using with Apple TV, it jumps around. At times, it even changes provinces. Terrible and needs an entire re-work. Come on Telus🙄😔
Grandma on your street
2023-12-04

Won’t launch on Apple TV

The app was working before but since a few days ago and after updating to Version 2.6.0 the only thing that happens when I launch the app is the splash screen shows for 3 seconds and the app exits. Please fix this on the Apple TV!
philbertchan
2023-09-02

Login issue

Constantly log me out and can not sign back in!
under_score0
Version 9.3.0 (343)
2023-07-24

Update removed ability to zoom-to-fill iPad screen

Great to be able to watch some channels on the iPad, thanks! Also love the recent PiP addition. However a recent update removed the ability to pinch-zoom to fill the iPad screen. Now black bars are a mainstay and couldn’t take full advantage of the 4:3 iPad screen. Hope the feature gets restored in an upcoming update. Thanks guys, keep up the great work!
FootyZeddy
2023-06-21

Impossible de se connecter au serveur

L’application ne se lance pas. Message impossible de se connecter au serveur. En wifi et cellulaire. Sérieux Telus ?
Fred_West
2023-06-05

Needs help

Needs fixing. Keeps failing
Poor poor app
suchstv
2023-06-02

Not working

This app loads on my iPad but will not show what’s currently playing on any channel. More frustration from this app.
28349
2023-05-29

Optic TV

App quit working altogether after installing latest update. May 25th, 2023. Prior to that it just took a long time to stat.
MoleculeDano
2023-05-23

Piece of crap

Will show the guide but will not play anything on my iPad.
Works just fine on the Apple TV so I know it isn’t my network and every other streaming service works just fine so I know it isn’t my tablet.
Cable companies are just too big to care if their stuff works. If anyone sold you a service and then didn’t deliver, you’d be able to do something about it.
WhiteDragonKitty
Version 9.0.4
2023-05-14

ipad issues

lm not the only one with a good 7 year old ipad that this app rejects.
Where is the app for older ios devices?
ftuvt
2023-05-10

More like a Beta version!

Numerous issues - missing channels, time scale is wonky, programs freeze - very unreliable! Telus has been working on these problems for over 3 months and they remain unresolved!
ArrowLakes
Version 9.0.3 (246)
2023-04-26

Does not work

Just freezes. Doesn’t play at all on my ipad. Garbage app.
dylpurcell
2023-04-22

Busted

Has anyone got this app to work. Literally anyone?! With optik TV, I watched an entire hour long six season series. Now, I’ve been trying to watch the same show for three days and can get absolutely nothing to play. And when I try search the issue, I just see complaints from other people who couldn’t get it to work. Why change a service from decent to unusable?!?! I bet it’s to save money.
DisgruntledCustomer#100
2023-04-21

This app is a mess!!

It’s ALWAYS freezing. You hit guide, go to scroll down the list & it jumps over a few days & then won’t move. Half the time when you use the search function it won’t let you scroll over to select the show you were looking for after it shows up. Overall just absolutely garbage.
apartm3nt H
2023-04-21

Crap ap

No longer runs on most peoples ipads.
ripped--off
2023-04-19

Terrible App

Nothing but login issues on all devices. Terrible app would not recommend. What a let down!
Deerrkk
2023-04-09

New app doesn’t work

The new app requires 14.0 iSO. My pad is old and cannot upgrade. The site states there is an older app that will work but doesn’t say where it is. Where is it, what is it called?
Following some direction from the app site appeared to be helpful but logging in there was no “do not allow” option. So my question is is there an app that works for older Pads or not?
optic ticked
2023-04-07

Will not load

Just noticed the app has changed from optic tV to Telus Tv. This app will not load.
😞
Flop ace
2023-04-05

From hero to zero

The old optic tv app was one of my favourite app. I can remotely record shows away from home. Watch tv on my older version iPads. Since Telus switched to this app, I can no longer able to record shows and my older versions iPads cannot download the older version of the update. Can anyone from Telus able to fix this bugs?
Telusvsshaw
2023-04-05

Pathetic

I would give it a minus rating if it were possible. The menu does not scroll well at all. Sports do not show who is playing just shows hockey or whatever. Over all the previous version was more usefull. Now the newest version will not work on my phone
Time might tell
2023-03-19

Complete garbage and I pay for this

Frozen doesn’t refresh I’ve tried uninstalling and reinstalling. I don’t want to talk to the support because guess what you’re on hold forever this is an absolutely horrific app and guess what I am paying for Telus plus TV it’s a joke.
It freezes all the time it won’t refresh the guide it is complete garbage don’t subscribe to Telus TV plus it’s garbage
Sips cal o fragii
2023-03-06

Does not work anymore.

Asks me to log in to use now but doesn’t let me log in. So frustrating, please fix. The app used to work fine.
Super cutie 00
2023-03-03

Read the Feb reviews

Who ever the genius is that redesigned the app in Feb should be made to sit for hours on end and try to use his broken creation
heffy78
2023-03-03

This version is useless

Constantly crashes. Won’t let you log on. Extremely long loading times. Why is Telus releasing something so unstable? Go back to the old version and fix this one.
Asd1234io
2023-03-03

Doesn’t function

App won’t log me in and support couldn’t help me. Can I just have Optik TV back the old way?
MJM88888
2023-03-03

Slow

This app is really slow and won’t even let me login anymore it just keeps taking me to the loading page over and over again!!
Donut beast wwe
2023-03-03

Doesn’t open

Hasn’t loaded past the main screen for over a week.
Jonistotle
2023-02-28

Terrible new app version

Telus changing from optik tv to Telus+ has been a massive downgrade. This new version is completely useless. You literally can’t watch a single program. Everything times out from a painfully slow load or gives an error message. Terrible terrible app. Certainly hope they fix this asap.
kie23
2023-02-27

Optic tv app on iPad

Update very glitchy.
Dumps me out so have to keep signing in.
App often freezes.
Often app does not open.
When app opens often selected program does not open.
If program opens, it takes a very long time to load.
Unreliable and too frustrating to use.
Jjjkkkklkjgfff
2023-02-22

Terrible app!

This app works half the time for on demand if I’m lucky. One day what I’m looking for will show up and the next it’s gone. Then I’ll go to play the show and it won’t play or a specific season of a show with just disappear. ANNOYING!!
MellyBee83
2023-02-20

This new Telus TV+app does not work!

Why did Telus change from the optic TV app? That one at least worked. This app is slow to respond, if it does at all, and I am not able to watch anything on demand. It says there was a playback error. This is sooo frustrating!
KareyHaya
2023-02-18

This app sucks!

I had no problem with the old Telus Optic App. This “upgrade” is terrible. It is harder to navigate and I get nothing but “Playback Error” when I try to watch a show.
123forfifi
2023-02-15

Absolute garbage

Has more bugs than summer in Saskatchewan. Mostly won’t play anything.. after deleting and re installing still just get the wheel of doom for every tv show I want to watch.. c’mon Telus you guys can do better
@sdffhgjkl
2023-02-14

Hello !!!!

Hey Telus !!! Do you read these reviews???? YOUR APPS NOT WORKING !!!!
Me sore
2023-02-13

New update made everything worse

Not sure how that works but the updated app is complete garbage, not even sure where to start. The guide taking forever to load, the guide times being all wrong and not changing with the hour, the freezing. Needs to be force quit and restarted every time you use it or change a channel. Get it together.
RaoulDuke88
2023-02-09

Latest version of app is terrible

The most recent update sucks! It takes 5+ minutes for channels to load; the old version had issues but was far superior.
Too annoyed to pick a nickname
2023-02-05

This app for ipad sucks

Bugs bugs bugs. Only works some time. Certain buttons such as closing a program are not reliable and the appa make ano connection sometime during live programs with high demand such as nhl hockey. Shame Alan Telus. You should be able to do better. This is what we get when competition is limited
bejewaled998
2023-02-02

Telus TV+ terrible

This app is even worse than the old optik app! It’s very slow to load and respond. The navigation didn’t change at all, just a piece of crap
Optook
2023-02-01

Useless

Had optic tv app on tablet worked fine. With this upgrade cannot watch anything.
Ac99g
2023-01-24

New Telus tv

Went to watch Pik tv tonight and it makes me download this new Telus tv app which then will not work. Does not allow me to log in on my iPad. Very upset.
ierutieru
2022-10-23

3rd Time?

Twice I’ve reviewed this app and twice my review was removed. Let’s try again.
No access to recorded shows. No Picture in Picture. Many channels that I pay for missing from the app. All other providers have these options on their streaming apps.
Telus is YEARS behind the other providers.
Do better.
wwwdotsyco13dotcom
2022-10-14

Drives me crazy…

Most the time if you watch part way through a show and navigate out of the app when you go back in you have to restart the episode with skip disabled! Drives me crazy! It constantly glitches if you leave the app and go back… you can wait minutes before it’ll quit buffering and pick up again. Also if you’re part way on the Optik TV and then go into the app you can’t pick up where you left off. Annoying!
DrinkWealth
2021-04-14

OptikTV

This has pretty basic functionality. It would be really nice to have the PiP (Picture in Picture) enabled for the iPad so that you can have the video one screen while multi-tasking.
B. Sieben
2021-01-30

Horrible app needing serious updates and bug fixes

The amount of times my on demand episodes restart or lag is unreal and frustrating. Terrible app considering what’s out there today. The app consistently times out and takes forever to load. I previously used Shaw and had none of these issues.....makes me think about switching back. Telus...step your game up!
irwinqueen671
2021-01-27

Needs work.

If you leave the app for a second, or you have a bad signal you have to start the episode from the beginning. No option to fast forward and it won’t save where you left off. Painful.
Lolly1989Lolly
2020-08-23

Optik tv app

Very unreliable app!! Log in issues ,freezes or does some kinda of time out! For a huge company this is a very lame app!!
trixiepip
2020-03-30

Can’t log in

The site talks about all the improvements and I can’t log in through my Apple phone or iPads. I am using my MYtelus sign info as well but it doesn’t work. And I have searched high and low to find a fix - including deleting the app and reloading it a few times. But nothing works. Not much of a benefit if you can’t access it.
iamlds46