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Description

Say hello to our redesigned United app.
With our everchanging environment and the need more than ever to empower our customers with more ability to self-serve and stay informed, we’ve worked to enhance our United app to deliver information more consistently, timelier and easier than before for all users – all while keeping many of the same features you know and love.
The app is your all-in-one travel partner
- Our redesigned app will now deliver information you need more consistently than ever before with improved navigation for a more seamless experience. The design updates also serve as a complement to our enhanced accessibility support for screen readers.
- During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you’re signed in or not. When it’s time to travel, check in for your flights on the home screen and view real-time updates. See what amenities are on your flights and your position on the upgrade and standby lists. While at the airport, explore interactive airport maps to find a United Club location near you and stay up to date on your flight status through our push notifications delivered directly to your inbox.
Manage your MileagePlus® account
- Enroll in MileagePlus and check out our newly envisioned “My account” experience. You can also earn miles with MileagePlus programs and use these miles to book award travel on the app, too.
Search for flights and book travel
- Look for flights across our global network. When you find one that’s right, book it on the app using money, award miles or even your electronic travel certificates.
Easily manage your reservations on the app
- View and change your seat assignments, or enhance your trips by adding Economy Plus® seating, Premier Access®, United Club℠ passes, travel bundles and more. You can also change, cancel or rebook your flights right on the app, all through the “My trips” section.
Continue using the app in the air
- With United Private Screening on select flights, watch TV shows and movies on your own device. Plus, track the status of your checked bags and see which gate you’ll arrive to once you land.
Have questions?
- Message our contact center directly through the Contact Us section in the app.

What's New in Version 4.1.21

We’ve made some big changes! Introducing My United, your new one-stop shop for all things related to you and your travels. No need to dig into multiple places to figure out what you need – My United is where you can find your MileagePlus account, trips, your saved forms of payment, the Travel-Ready Center, receipts and more! Don’t have a MileagePlus account? No problem--everything is still in My United, all in one place for you.

Information

Categories

Version

4.1.21

Size

497.7 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 12.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4

Languages

English

App Store: Customer Ratings

All Versions

 4.5 (60,974 Ratings)

App Store: Customer Reviews

Add Canadian Credit Card Option

 – 
KatzGCar
 – 
2021-06-05
Version 4.1.19
This app is not very useful to Canadians if it only allows for US credit credit card options. I noticed a review from 2 years ago with the same request.

racist

 – 
sick of the woke
 – 
2021-04-10
Version 4.1.15
they want to hire only black and brown pilots. it's clearly racist !!!! no skill necessary, just be black

Fine but too large

 – 
Richieeihcir
 – 
2021-04-08
Version 4.1.13
The app is fine... but way too big. 500mb? Other airline apps are less than 200mb.

Only american people can use this apps. You can’t ch

 – 
20centb
 – 
2021-03-14
Version 4.1.12
Don’t use this apps. I can’t see what type. Letter is white on white screen very bad

Canada

 – 
Epyon87
 – 
2021-01-26
Version 4.1.10
Guess I’m a recent update I can’t even try to find flights on united as a Canadian. Wish they were not a part of Star Alliance.

Prepayed baggage

 – 
mudpudel
 – 
2020-12-11
Version 4.1.7
The app will not allow for payment from canadian card

Canadian Credit Cards...

 – 
UGean
 – 
2020-12-04
Version 4.1.6
Why are United not accepting them ? Really..

No option for Canada in billing

 – 
dickballer
 – 
2020-12-04
Version 4.1.6
This app is the worst

Passport/document scanning

 – 
flimsy software
 – 
2020-10-16
Version 3.0.54
Extremely poor

Amazing Service

 – 
Grandma Kitching
 – 
2020-10-12
Version 3.0.52
Very

Canadian credit card

 – 
johnny1981$
 – 
2020-09-11
Version 3.0.49
Still not excepting Canadian credit cards

Registration

 – 
Jo3476
 – 
2020-08-31
Version 3.0.29
Thank you for making it so simple and efficient !!!
J.Felix

Great app

 – 
ranceypants223
 – 
2020-08-30
Version 3.0.28
Love the UI. GREAT APP

Canadians

 – 
jefferywenzowski
 – 
2020-08-30
Version 3.0.27
You can pay with a credit card. Zip code 12345 state Alabama country United States.

Easy checking process

 – 
Changewave
 – 
2020-08-09
Version 3.0.46
Thanks United for making our check in process so easy

Credit card

 – 
world watching
 – 
2020-07-14
Version 3.0.31
Your app does not let me process a Canadian credit card. So I cannot pay for my bag online. I am forced to wait for checking in at the counter.

Airline app

 – 
Cola man 5684
 – 
2020-04-08
Version 3.0.43
United Airlines offers the best and easiest app in the industry. Easy to navigate, easy to upgrade or change flights. I’m glad I found this app.

Horrible App

 – 
iwakeupdreaming
 – 
2020-03-17
I can’t even purchase a flight in this app, because when I comes to the credit card purchase, it asks which country I’m from and gives three options—USA, Puerto Rico and Guam. And I’m from Canada! So I can’t purchase a flight:/ Quite ridiculous right. Whoever made this app is not too smart me thinks

Seats and checking in

 – 
nicnic.75
 – 
2020-03-13
Always have issues. Either can’t check in at all and/or select seat changes

Change flights

 – 
pkss7
 – 
2020-03-12
Version 3.0.29
Unable to change , why need to call customer care 🤬

Payment for upgrades does not allow Canadian address information.

 – 
jac*mac
 – 
2020-03-11
Payment information for Canadian addresses is unavailable when paying for upgrades.

Poor

 – 
mike2648483
 – 
2020-03-10
Bought internet to download the United app to watch free movies. Internet wasn’t good enough to download the app.. waste of money

Payment

 – 
Frustrated in space
 – 
2020-03-06
Trying to upgrade, wont accept Canadian credit cards - that is unacceptable

us only

 – 
sinedlevd
 – 
2020-03-06
canthgfghj

Can’t purchase upgrade without US credit card?

 – 
Slanginwatts
 – 
2020-03-03
Pretty big oversight. I want to give you money for upgraded seat and the app will not take my credit card or apple pay

Issue

 – 
RSlemo
 – 
2020-03-02
Hello,
Went to check in bag with visa but couldn’t do it because it won’t allow CANADA info such as province & Country.

Credit Card function doesn’t work

 – 
George/george
 – 
2020-03-01
Trying to check a bag and pay but unable to. Only Countries I was able to select for my Credit Card were Guam, Puerto RICO or United States. So being from Canada I was unable to enter my address. Total waste of time

No Canada on C Card info.

 – 
maggielou54
 – 
2020-03-01
US or Puerto Rico. No Canada listed

Need an american credit card

 – 
rhgrthrthtjytyhtyhhyety
 – 
2020-02-29
Not useful when not an american...

Not good

 – 
Nobody cares 59
 – 
2020-02-26
Cannot put in anything from Canada. It says province but does not shpw up. FIX IT!!!

Credit card doesn’t work for Canadian

 – 
hdbieuruen
 – 
2020-02-24
I attempted to purchase an upgrade and the website wouldn’t allow a Canadian credit card. Lazy design.
Also it won’t let you leave a comment unless you choose a unique user name. First year university design fail

Does not support CDN credit card payments

 – 
Malachi.Nordine
 – 
2020-02-24
I had to use the web to upgrade. Then check in via mobile app. I thought United was an international airline. Pathetic!

Site

 – 
S.Sabbs
 – 
2020-02-24
Great. However would like to upgrade my seats and pay with a Canadian credit card and unfortunately I’m not able to.

credit card info

 – 
pg from Whsitler
 – 
2020-02-23
card enter my credit card info from Canada

Needs work

 – 
Buyukja
 – 
2020-02-21
How isn’t Canada an option for credit card payment?

Ms zaya

 – 
andon sz
 – 
2020-02-21
I’ve been trying to check in for a half hour, I want to select 1 bag for check in - when reaching the payment section it does not have the option for Canada so my payment is not booked or my checked bag - going in circles I don’t understand

Credit card issue

 – 
treahanni
 – 
2020-02-17
Wouldn’t accept my Canadian Credit card to pay for a checked bag. Took the better part of an hour to sort out.

Doesn’t allow addresses from outside the US

 – 
Can_Mike
 – 
2020-02-17
They also messed up my reservation where I booked economy plus seats when I booked the flight and picked my seats, I just now had to pay an additional upgrade fee when checking in for middle seats in economy plus.

App designed only for Americans.

 – 
Karlos7872
 – 
2020-02-16
When trying to pay for bags and seat upgrades you can only select US, Puerto Rico and Guam as territories. I’m from Canada but can’t pay for baggage and seats as there is no drop down for other countries under payments options. Frustrating for me and probably costing United Airlines revenue as I would have upgraded seats.

Won’t let me pay for my bags

 – 
keholley123
 – 
2020-02-15
Version 3.0.28
We are from Canada and have a Canadian credit card. The app will not allow for me to pay with it as Canada is not a country listed. Only Guam, United States and Puerto Rico are listed. Now I have to wait in line with a toddler to check our bags.. yay 😤

So frustrating - trying to buy online

 – 
j-ro57
 – 
2020-02-15
I can't figure out how to use a cdn MasterCard to buy a seat change online. Only offers me US, Puerto Rico and Guam as country choice for CC. First time I've encountered this. Very very annoying.

Payment Method

 – 
Saint Henri
 – 
2020-02-14
You can’t add a payment method from another country than those three choices : US, Guam, Puerto Rico, if you want to pay for your baggage fee prior departure when doing your check-in.

Can’t enter addresses outside USA

 – 
deyviboy
 – 
2020-02-11
As a Canadian using the app to pay for seat upgrades or baggage fees, there is no option to select home country, province or postal code when entering personal information. The only options are Guam, Puerto Rico or United States.

Credit card

 – 
bruce98765
 – 
2020-02-10
It doesn’t accept non US credit cards to upgrade a flight

Could not create an account

 – 
4CNI
 – 
2020-02-09
Could not create a MileagePlus account. App kept asking to try again..

Issues with app

 – 
lmd333333
 – 
2020-02-08
The buttons will not select no matter how many times I’m touched the screen or used different devices to try. Passport was very difficult to scan. And when I try to submit my review u ask for a nickname and every one I pick is used!! Goodness!

Let me check in online

 – 
WalkerLucas
 – 
2020-02-06
Stop forcing me
To use th wapp

UA all the way

 – 
GrtGrmpWG
 – 
2020-02-04
Courteous staff and accessible features both on board and at airports.

Very easy to navigate!

 – 
Mum4Rho
 – 
2020-02-01
Even for an old dame like me - it was easy to upload my passport and check in !

Country options

 – 
Dev_514
 – 
2020-02-01
When filling credit card information to pay for check in baggage, the app doesn’t have option to select countries other than US, Guam and Puerto Rico. Can’t make credit card payment if I can’t fill correct address associate with my card.

Not helpful

 – 
JJinAncaster
 – 
2019-04-26
Version 3.0.6
I have a Canadian VISA credit card, but your stupid app only has the countries "United States", "Puerto Rico", and "Guam" listed as options. It canceled my transaction to pay for my bags twice before I said screw it. Not impressed.

Please add Canadian credit card option please

 – 
EpsRay
 – 
2019-04-20
Version 3.0.6
This app still does not support Canadian credit card payment. How many flights are flying between US and Canada each day? There are many frequent flyers needing this feature. This is the most feedback topic. Please do something.

Credit Card

 – 
CDN abroad
 – 
2019-01-21
Version 2.1.67
I am from Canada and when you try to pay for anything on the website it only accepts USA, Guam or Puerto Rico cards..... rather silly for an international airline.
Somewhat surprising.

Trouble seeing documents

 – 
haiggy
 – 
2017-12-14
Version 2.1.32
Travel documents appear as ‘null’ and so I have to keep scanning them to proceed for check-in.