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Description

The official free mobile app from the LCBO lets you browse and shop thousands of wines, spirits and beers online!
Available in English and French, the mobile app gives you the power to shop directly from your device.
To use the app in French simply make sure the default language setting on your device is set to French.
The LCBO app allows you to:
• Order products online and have your order shipped to an address within Ontario or shipped to your nearest LCBO store.
• Browse and shop thousands of LCBO & VINTAGES products by keyword, item number or using the built-in barcode scanner.
• Scan products in-store with the built-in scanner to obtain product information in English or French.
• Find up-to-date inventory product levels in your favourite store or closest store.
• Use our Store Locator to find stores by your current location, city or postal code.
• Add products and stores to your favourite list for quick access.
• Create a customer account to store and access your favourites across all your devices and LCBO.com.

What's New in Version 7.4

• Introducing product Ratings & Reviews. Read product reviews or submit your own product review!
• Minor enhancements & bug fixes to improve performance.

Seller

Name

Liquor Control Board of Ontario

URL

Information

Categories

Version

7.4

Size

87.2 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:
Frequent/Intense Alcohol, Tobacco, or Drug Use or References
Unrestricted Web Access

Compatibility

iOS 11.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, French

App Store: Customer Ratings

All Versions

 1.5 (468 Ratings)

App Store: Customer Reviews

Access Prohibited on Ipad 6th generation

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Dissatisfied cz
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2020-09-16
Version 7.4
Unable to login via my iPad app and safari error message received stating my login credentials are incorrect. I am able to login via my iphone 6 app and safari. I tried resetting my password, still receive the same message. Is this fixable? Will change rating once I am able to access via ipad

Use SAQ’s app as a model

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OrchardSix
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2020-09-11
Version 7.4
LCBO should hire the company that did the app for Quebec’s SAQ, its LCBO equivalent. It’s a joy to use. Intuitive, the search works, and it’s great at suggesting wines similar to your choice. So, you know, it’s possible. What has it been, three years since LCBO’s “updated” crap app was introduced? Inexcusable.

WORST search functionality

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kalezbeth90
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2020-09-10
Version 7.4
Not only does it take forever to load results, the search functionality is the worst. If you type the entire name of a product that has multiple words, it actually widens the search results instead of narrowing them down. For example, if you type “Bud Light Orange”, it returns results for ANY product that contains even just one of those words. It should be that the search results return products that contain ALL words in a search phrase. If I’m being specific, I know what product I’m looking for. If I wanted to browse, I’d type a generic 1-word statement like “Beer”. It’s backwards thinking on how users would search for products.

Comfortably numb

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Wii W8
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2020-08-30
Version 7.3
The LCBO is a crown Corp with reported net income of $2.28 billion CAD (2018-19). At the time writing this review, the LCBO app and website are not working. Yesterday at an LCBO near me, they could not assist me find a product that is promoted in the current LCBO fancy publication in any of the +666 stores due to a difunctional system . I wish Mr. George Soleas - LCBO President & Chief Executive can step up and have the courage to respond to all of us and explain why we have to endure such tremendous pain with our shopping experience. We the people of Ontario demand a response. I am switching on the timer but I am not holding my breath.
BTW, I have cold sweats when I remember that OHIP is also run by the government. It is funded by money from taxes paid by Ontario residents and businesses, and LCBO help fund it too.

Searching is pretty awful!

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C-SPAN
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2020-08-23
Version 7.3
I feel like this app was a lot better several years ago...what happened??!!
In my opinion, knowing what is available at specific stores is one of the most important features, however I find that it rarely works! It allows you to narrow your search down to a specific store, but when you click “apply refinements”, more often then not, it shows you everything available in the entire province...or at least everything available online...and that’s a lot to wade through!
Then it gives you the option to hide everything with zero quantity, but when you apply that as a refinement, it doesn’t actually work!
Maybe I’m missing something, but it seems next to impossible to simply find out what’s available at the little store down the street!!

Very Frustrating

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JoMagpie
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2020-08-21
Version 7.3
This app is very frustrating!! It doesn’t work more than it actually works. Not user friendly whatsoever.

Useless

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Down and out!
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2020-08-21
Version 7.3
Worst app ever, half the time doesn’t even work.

Can no longer filter by store

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SnooterSue
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2020-08-15
Version 7.3
The feature I used to use the most was to select my store and search for product there. My wife and I were able to choose the red wine or beer we wanted that was in stock at our local store.
This functionality no longer works and you have to sort through 6200 bottles of red wine to see what is in stock at your store. Not feasible and a waste of time.
There was also an option to filter out anything with zero availability. I tried that and got one bottle of wine that was not available.
Frustrating because the objective of apps is convenience and time savings to enhance your in store experience. This app does not deliver.

How do I get this app to flip from portrait to landscape on my iPad?

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...Etienne
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2020-08-11
Version 7.3
What a pain!

Worst app I've ever used

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Dru1002
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2020-08-10
Version 7.3
Won't let me set my local store. Days it's my favourite but then when I look up a wine or takes me to Weston and hwy 7 or mount pleasant and dunfield. Truly pathetic. If I could give it no stats I would.

Totally useless

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headshakingemoji
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2020-08-05
Version 7.3
Every time I use this app I am compelled to give it 0 stars and wonder why they don’t delete it like I just did and start from scratch.

Terrible and cumbersome

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a11n1cknamestak3n
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2020-08-02
Version 7.3
I am so fed up with this app. It’s terrible to navigate, awful to find a specific product. I can type the exact name of the wine I am looking for and it is still buried 15 products down. Won’t show the list of stores the wine is carried at without backing all the out and back in again.
Absolutely a waste of money for LCBO to have spent on this app

Redevelop This App

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macarthur100
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2020-07-31
Version 7.3
Slow loading, unintuitive, bad user experience. This app provides a below average experience for same day pickup customers. On top of this, the LCBO Call Center is closed and I have to negotiate a large refund over email now.

How can this be sooo garbage?

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Zander_83
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2020-07-29
Version 7.3
The worst. They waste so much money all around at the LCBO and the same applies to this app. There website is also garbage when it comes to phone based usage... I don’t understand how a company can produce and release this level of poor quality.

Needs work

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mahdew
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2020-07-28
Version 7.3
Updating my review to drop the rating to one star - c’mon guys, you’re a crown corporation with lots of money! Search function needs to be refined. When I type in “gin” I don’t need to see every wine, beer, etc product that has the word “original” in its name!
Also, please update the iPad version to allow both landscape and portrait orientation - this a basic function, not rocket science.

Awful

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peakeman
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2020-07-28
Version 7.3
Worse that useless

Garbage

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Expatmim
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2020-07-26
Version 7.3
This company should hang its head in shame. The app is a pile of garbage which is disappointing considering they have the monopoly on alcohol sales in Ontario. For an organization this big, that makes a huge profit you would expect something reliable, that is user friendly and actually works........Shame on you

Who broke the back-end?

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pr3n
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2020-07-23
Version 7.3
This app is completely useless now. Good thing you have a monopoly on liquor sales. 🤡🤡🤡

Terrible app

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GaryGee
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2020-07-23
Version 7.3
I put in the LCBO’s own product number and the item was not found.

Worst App I Have Ever Used

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LCBO Shopper
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2020-07-23
Version 7.3
Simply put- it’s awful. It would take less time to call every LCBO outlet in Ontario to find out if they have the product you’re looking for than to use this app to get the answer. Horrible - absolutely horrible.

Oops something went wrong

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Marlu's mom
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2020-07-20
Version 7.3
Trying to on-line order is painful..slow, then you get to payment and “ooops something went wrong.. try again later” or it will say that certain items aren’t available for same day ordering despite there being >100 available.
I can’t update my ME section in order to save my personal details and not have to enter them every time I order. I have had an easier time ordering from multiple small businesses.. this is unacceptable from such a huge corporation. Almost worse than standing in line.

Disappointed

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Awesome boy 9999
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2020-07-19
Version 7.3
Can’t search. Can’t load pages. Can’t use real estate on my phone for an app that doesn’t work. Government owned app so I fully expect them to do nothing with our feedback.

NOT user friendly at all

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Mel5632865
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2020-07-17
Version 7.3
This app is useless. Takes forever to load results, constantly glitches and shows results you were not looking for.

Looks like I’m just a broken record here but...

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diana3938
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2020-07-10
Version 7.3
WORST APP EVER.
-so slow. So. slow.
-search doesn’t work, in many ways
-product will say available but then when it’s in your cart it says unavailable
-sorting doesn’t work
-just so bad, please fix it

Terrible

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410djtj
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2020-07-09
Version 7.3
This app used to be ok maybe 2.5 stars. Now it’s totally useless. Search by store. 1000 items pop up. Click the ‘only show what’s in stock’ and you get zero hits. Ya like my local LCBO doesn’t have one bottle of scotch in stock. FIX YOUR APP

Wow... loading times

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mikicia
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2020-07-07
Version 7.3
I can’t believe this app is still in use. It needs a complete re-haul. It’s impossible to use due to loading times. Was this someone’s high school project they decided to use? Shameful for a huge corp.

Terrible performance

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C. Tikhonov
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2020-07-07
Version 7.3
Really bad performance of the app. Constantly failing to load quickly and the failing to process payments repeatedly. It’s only good for finding where the inventory is available. Great look, excellent graphics and really lost of bugs and poor performance.

So Broken

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E-Dawgio
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2020-07-05
Version 7.3
This app has few redeeming qualities but overall its pretty broken. Firstly you’ll be able to look through the inventory carried by the LCBO but the search criteria is so specific good lick finding what you were actually searching for. My favourite feature is when you look for beers it also offers wine and spirit suggestions that don’t even share keywords...literally WTF? You could walk into a store, hold something in your hand, search it in the app...and...nothing?
Good luck using their purchasing features. If you live long enough to add items to your cart you get the pleasure of pressing the checkout button over and over as it gives you a death pinwheel and reloads the cart.
I’m not sure how apple approved this it is so broken.

Spin the wheel

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Duncanslam
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2020-07-03
Version 7.3
It’s a bit like playing Russian roulette. You select items that indicate a high inventory and spin the chamber by clicking on “checkout”. Sometimes you get to buy the product but most time you enjoy the suspense while the inventory is refreshed once again and you product is suddenly sold out.
LCBO need to figure out how to cache inventory data better than this.

Terrible search

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superdifficult
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2020-07-01
Version 7.3
Just bad functionality, bad interface, slow as hell and many products don’t appear. Unacceptable in 2020.

Takes forever, when it works

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Hoobaskank
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2020-07-01
Version 7.3
This is quite possibly one of the MOST frustrating apps to use. Every time you touch something, you have to wait. And wait. And wait. And wait. And when the product loads, you have to wait even further for the inventory to load. Want to check the inventory at certain stores? Well, wait again! It is so frustrating to use, half the time I give up!
Are there any Usability or Customer Experience employees at the LCBO testing this app? And if so, did they actually sign off on this experience?

Would give zero if I could

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Kl_0
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2020-06-30
Version 7.3
Online orders take forever to build and never go through - changed credit cards, put in friends addresses, and never works

Great idea. Bad execution.

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Ts3526
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2020-06-30
Version 7.3
Super slow. Constantly crashing. Has all the right items. Just doesn’t work well enough.

Absolute trash

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Jim3334
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2020-06-30
Version 7.3
The fact that someone was paid to make this app is a joke. This app should be used as a teaching tool as to what not to do. I’m not sure if you actually tried to make something worse it would be humanly possible.

If you love to wait, this is for you

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flowers_on_the_wall
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2020-06-29
Version 7.3
Wow! If you’re looking for the worst app out there, well you’ve just found it! If you like to wait endlessly for something, anything, to load, well then you’ll be well served. Yay! We all love waiting, and waiting, and waiting when we’re shopping online.

If it ain’t broke, don’t fix it

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Shadowjetjockey
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2020-06-26
Version 7.3
Seriously guys, get your sh#t together. Enough with the amateur upgrades, especially in this day and age. Shame on you...

Useless

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Studeboat
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2020-06-25
Version 7.3
Once upon a time I could look for stock in any store. Now only my favourite store shows up, which isn’t my favourite since it is in another city and I can’t change it. The only thing that works now and then is scanning a bottle of wine barcode to see how cheap my friends are.....

How can LCBO have such a terrible app?

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Kimmicj123
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2020-06-23
Version 7.3
This app is soooo slow, if it even works at all. It could be so great if it was more reliable and faster! I love being able to check stores for what I want before I head out.
App aside-LCBO needs to improve their order from home/pick up options-products are never available

App broken.

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Skeeter0007
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2020-06-19
Version 7.3
App is broken. Other reviewer summed it up perfectly. Loads for ever.

Non functioning

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Nicolearies
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2020-06-18
Version 7.3
I can’t save my favorites.
I can’t save the store of my choice.
The list goes on and on. Having the app is serving no purpose.

Shows you everything that’s not available

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Wally Fazoo
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2020-06-18
Version 7.3
If you want to see all the things you can’t get this is the app for you. Hey LCBO, maybe add ‘available’ to your filter. Is this really that hard?

Horrible

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Quiuyehdn
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2020-06-14
Version 7.3
Hardly ever even opens, always needs an update, I keep changing my preferred store but it always selects a different one, never lets me search near by, never gives all the options when you search a product. Just horrible.

Please fix

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AnnCutt
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2020-06-14
Version 7.3
I rarely have success when opening this app. They’re always seems to be issues with loading, accessing the online store and every and anything else that could possibly prevent it from working. So annoying! Why hasn’t it been updated/ fixed?!?! Because otherwise it’s a great app....when it works.

Search Functionality

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Splashdive
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2020-06-14
Version 7.3
The search function is extremely frustrating. Let’s say you want to find wines from Washington. Type in Washington into Search and 2 wines pop up that have “Washington” in the name of the wine. To find wines from Washington you have to Shop, pick Wine, then Category, then, Country, then....

Not loading

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johnnylau77
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2020-06-13
Version 7.3
Your app in the last 2 weeks never load. The circle thing kept turning and nothing show.
Please fix

Garbage

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Fitz_guinness
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2020-06-13
Version 7.3
Why would I want to see what a store doesn't have when I search? Seriously what were you thinking when you updated this app?
--New update and still telling me everything the stores don't have in stock.
So now it doesn’t work at all. Good job on the update

Garbage

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Cjg66
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2020-06-13
Version 7.3
Had no issues with this app until the last update and now it just buffers and won’t open. Same issue on my wife's phone as well. Have uninstalled and reinstalled and no luck. No good if it doesn’t work!

Application qui ouvre une fois sur 10..

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Stro Python
 – 
2020-06-13
Version 7.3
Vous devriez prendre le même développeur que la SAQ... elle fonctionne elle....

Once a useful app.... now useless

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downtownjoe
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2020-06-13
Version 7.3
Why change a good thing. The slowest app in apple environment ever. Just get rid of animations and show a list of 10 locations where the items are.... don’t make your customers dig. Developers or lcbo does clearly not know how real customers shop, sadly.