Lounges
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Ahsan Shams –
2020-08-19
Version 5.7.1
Most of the lounges are closed and cannot follow the sops
Updating
-2
iPhone Screenshots
iPad Screenshots
Description
Priority Pass™ is the world’s largest independent airport lounge access program, providing members with quick and easy access to 1300+ airport lounges and other experiences worldwide. With the free Priority Pass App, you can benefit from a host of additional features to make your airport experience more rewarding.
- Start your trip early by searching and accessing 1300+ airport lounges and other experiences worldwide
- Find your way around – try our new indoor airport maps functionality, available for 10 major airports
- Save with 800 discounts and upgrades from around the globe across a range of airport experiences, including retail, dining and spas.
- Stay up to date – check your current membership entitlement and visit history
What's New in Version 5.7.1
We've had a makeover and added some new features we think you'll love. Your favorites have a new home on the Explore screen so you can access them easily. You can also now favorite Offers as well as Lounges. When searching you can now see your recently searched airports.
We have more exciting features coming soon, so make sure you keep your app updated to the latest version. Remember to log in to the Priority Pass app to get the most out of it.
Seller
Name
Priority Pass Ltd
Information
Developer
Categories
Version
5.7.1
Size
234.9 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Chinese, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
App Store: Customer Ratings
All Versions
4.5 (14,156 Ratings)
App Store: Customer Reviews
My business trip
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m0349 –
2020-03-04
Version 5.6.6
Great place to sit and relax in between flights. I fly often and look forward to this part of my trip. Staff and food is great.
Great for travel
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Recyclebound –
2020-03-01
Version 5.6.6
Love being able to access my passes quickly and conveniently.
Hiking
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Teblo –
2020-02-18
Version 5.6.6
Khho
Facilité d’accès
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loubrossard –
2020-02-16
Version 5.6.6
Tres bons choix de salons
Poor Quality App
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Cabo Dave –
2020-02-15
Version 5.6.6
Cannot easily update payment info. Need to use the website for that. Now account says good standing but card does not update 😡
Lounge
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FrancesForbes –
2020-02-09
Version 5.6.6
No lounge at Phoenix airport despite needing website updated. It is now updated but customer service took no responsibility.
Sparse lounge
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Alfapen –
2020-02-07
Version 5.6.6
App is not easy to navigate. Location of lounges is not marked very well. A lot of the lounges, unless part of large international airlines, are so-so and food is not great. Also, if you are travelling with a family they will deny you access or charge you outrages fees.
Not that great
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SABsHub –
2020-02-01
Version 5.6.6
Flight DTW to PER via LAX & MEL and not one lounge was accessible. Not happy!!
Amazing app!
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yyztallguy –
2020-01-29
Version 5.6.6
Very intuitive and easy to use!
Great!
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acbish13 –
2020-01-28
Version 5.6.6
Had an older version as I don’t use it often but as I download the newest version, it’s great! All the functionality I wanted.
Visiting lounges for the last four years:I
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Terry/487 –
2020-01-24
Version 5.6.6
I have been using the airlines handicapped service
THIS WILL INCLUDE A NUMBER OF DIFFERENT AIRLINES
Each time I have been delivered to one of your priority
Lounges Then picked up and delivered to the departing plane
I will be 84 in July :
I found every lounge comfortable / good food/ kind caring people:
Without your lounges I would not be able to travel by myself
Clean washrooms quiet safe lounges are wonderful
my favourites are Toronto and Hong Kong
Thank you
Margaret /Terry/ Burns
Priority or Ignority
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Ignored. –
2020-01-22
Version 5.6.6
My bank had a promotion which gave you 6 passes with Priority Pass. When I set up my membership they only gave me 4. I called and they told me they could not do anything to correct the situation. Thanks a bunch!
Total scam
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anna missisaauga –
2020-01-14
Version 5.6.6
On the first visit ever at a lounge I got my visa billed for $200. What a scam. No such thing as free airport lounge! Don’t trust.
Facile
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Gaëtan Boucher –
2020-01-09
Version 5.6.6
Vraiment très convivial votre application j’ai hâte d’y être
Merci
Not impressed
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Canadian Cold Traveller –
2020-01-02
Version 5.6.6
Very challenging when dealing with customer service at Priority Pass. Customer service is defiantly not their priority. The choice of food is subpar and they don’t seem to change up their options. They could also have more than one coffee bar as it can be a lengthy wait for a single cup of coffee.
Frustrating
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Jesstaydunn1234 –
2019-12-11
Version 5.6.3
Frustrating site!
Nice
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aniyan123 –
2019-12-11
Version 5.6.3
Very useful
My experience
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mnsk52 –
2019-12-10
Version 5.6.3
Hi, I am yet to visit; in few hours will have the pleasure of seeing it! Until now I was only browsing through the website!
Review
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Bernie228pp –
2019-12-05
Version 5.6.3
The food and the service are normal
Helps to enjoy time at airport
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Aifesu –
2019-11-28
Version 5.6.3
Even on busy holiday time, you can relax comfortably!
Crashed all the time
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Lapinroyal –
2019-11-23
Version 5.6.2
Crashed all the time
Needs an update.
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rmickyd –
2019-11-19
Version 5.6.2
Toronto’s lounge in Terminal 1 is becoming quite tired. Chairs we sat on last week were threadbare and in general not clean. Disappointing overall.
App won’t open, stuck on splash page
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biggypoopa –
2019-11-13
Version 5.6.2
Won’t open on iOS 13
Plaza lounge
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cynergy456 –
2019-11-13
Version 5.6.2
This lounge needs improvement and has no good food to offer. Drinks are also limited. Service is good
Doesnt work
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Ejjjjjjjjjjjjjjjjjjjjjjjjj –
2019-11-13
Version 5.6.2
App does not open!
Update?
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Jody 99 –
2019-11-11
Version 5.6.2
Now it won’t even open or work?
App doesn’t work after update
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stamler –
2019-11-11
Version 5.6.2
Make sure your app actually works for clients
Trip enhancing
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Remember334Me –
2019-11-11
Version 5.6.2
I just added that little extra to my trip!
App not opening. Waited for a long time and nothing
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@talyadolban –
2019-11-07
Version 5.6.2
Horrible
Great perk
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2savemoney –
2019-11-01
Version 5.6.2
Had 6 hour lay over in Toronto, used my priority lounge pass. A very pleasant way to wait. The food was excellent and the bar was well stocked with brand names. Won’t be without a pass again.
The worst!!!!
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Qlimes –
2019-10-17
Version 5.6.0
Nothing good about this place. If I could I’d give it zero. The eggs are scrambled, no choice, taste like they came out of a container. No bottled water. The coffee machine takes forever so lineups. Lots of sugary third rate sweets and same for cereals. Toaster took a long time to toast the bread and I finally gave up and took it out early because I couldn’t wait. There is only cold hard butter which does not spread on your bread. Milk for coffee...only 1 container, no label. There is no low fat milk or cream, just the non labelled milk or whatever it was. They have pancakes that they zap on the microwave oven, worse than the ones you get in the grocery frozen section. Also terrible lighting so u can’t easily read the free newspapers they give u. The only things they couldn’t ruin are the croissants and yogurts. I was recently at the Athens airport, where I could easily have given them 10 out of 10. Next time I would avoid this lounge and just buy my breakfast. At least I would get healthy selection of food I would enjoy.
Hard to get access
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Skye91A –
2019-09-21
Version 5.5.9
Tried to use at Toronto Pearson but lounge was full.
Then tried to use in Heathrow/London England and were sent two two lounges that did not accept priority pass. Finally found one that did and we were squeezed into a tiny booth.
Food was good and plentiful, but you had to pay extra for a shower, a lot extra. Not worth it unless you were very dirty or grubby. Wifi was so-so. Glad I had data instead.
Found a lot of lounges would not accept priority or the ones that did were not close to our departure gate.
Experiencing , talking to England team
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Kamymo –
2019-09-20
Version 5.5.9
I had to call to England asking my username and password- the First Lady who picked the phone couldn’t convince me in registration by the offered a password - ( asked me questions to recognize me through 4 questions)
Had to call again, next lady asked me 9 questions to recognize me and I had no objection- but she was talking rudely and harsh as a teacher who is dealing with a retired student- made me mad and I shouted at her after finding out she is more rude and harsh- she hung up -
I didn’t get any result expect thinking twice if I like to stay with this company.
K. Afshari. Professional Engineer
Running 3 companies , but can not handle rude person
Toronto USA. Trans border lounge
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Aet Viking –
2019-09-19
Version 5.5.9
Traveled the world for 40 years. Worst lounge ever. Very disappointed. I am hoping this is temporary.
Love these Lounges
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wendycanada –
2019-09-17
Version 5.5.9
We have used several Lounges around the world and have been very impressed. We particularly liked Atlanta’s.
Tokyo Narita Airport
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Belrumi –
2019-09-15
Version 5.5.9
I was flying back to Vancouver, and showed the Priority pass which was on my Cell phone on the App. They did not let me in the lounge as said we have to produce the physical PrioryPass card there.
It’s been quite some time now that I donot carry the same since we were sent a Letter by you’ll that it’s not necessary to carry the same. Hence had to spend 7 hrs at the Narita airport without a lounge.
Kindly confirm whether the procedure is different at all the Airports . Your feedback would be appreciated.
Behroze Misty
Decent app
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Orobocop –
2019-08-30
Version 5.5.8
Does what it says
Not accepted anywhere in Domestic Terminals in Australia
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B.S. Libin –
2019-08-25
Version 5.5.8
This card has been terminated at all three airports I have been in the last two weeks.
The locations indicated as accepting the card are all restaurants and bars. All have told me they have terminated their association with Priority Pass and AMEX Platinum card.
Buggy app
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Dontwanttoplaynomore –
2019-08-22
Version 5.5.8
Not letting me add to apple wallet
Priority pass is great. Just not the app
Adding Pass to wallet
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Timmypoki –
2019-08-19
Version 5.5.8
It is not possible to add the priority pass card to wallet. It gives an error which asks you to be online so you can add the card to your wallet. But despite having both cellular and wifi on, it still fails to add the card to apple wallet!!
Excellent app!
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Ifanny169 –
2019-08-17
Version 5.5.8
Excellent app! It would be nicer if it can hold more than one cards.
can not add to apple wallet
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innerTox –
2019-08-14
Version 5.5.8
can not add to apple wallet
model iPhone 6s
os 12.4
직원태도 불량
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sopia --$ –
2019-08-14
Version 5.5.8
직원들이 다나와서 잡담만 하구있어 매우 불쾨했음
불핀절 인사두 업었읍니다
Worst App ever - rarely works
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nopatienceforcrap –
2019-08-13
Version 5.5.8
Not sure why I even gave it one star. Many times can’t even sign in. Tried to add it to my wallet and then that didn’t work.
Visit History
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世界的旁观者 –
2019-07-31
Version 5.5.7
Can not see any details about visit history！
No Lounge access
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de212 –
2019-07-17
Version 5.5.6
We were at virgin. Lounge but had to leave lounge at 5 even though our flights delayed we were unable to use lounge .
Very upsetting to be stuck at airport with no lounge access.
Poor quality program!
Can’t log in
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S jerk –
2019-07-11
Version 5.5.6
Just signed up for an account, but can’t log in due to “unknown error.” Not very good first impressions.
Garbage app
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ReallyBigSean –
2019-06-14
Version 5.5.5
Garbage app. Will not let me register with my card. Why have an app if it doesn’t work? Will stick with my physical card.