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McDonald's Canada

McDonald's Canada

Released: 2010-06-08
© 2024 McDonald's Restaurants of Canada Ltd.
McDonald's Canada - QR Code
Version 9.102.2
4+
Download on the App Store
Version 9.102.2
4+
Download on the App Store
Released: 2010-06-08
© 2024 McDonald's Restaurants of Canada Ltd.

iPhone Screenshots

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Description

MyMcDonald’s Rewards
With MyMcDonald’s Rewards, you earn points on every order for free McDonald’s. Enjoy rewards like a Big Mac®, McFlurry®, Premium Roast Coffee, McMuffin® breakfast sandwiches and more. Start earning today with the app!
Mobile Ordering
Order ahead and make a contactless payment. Now available with Apple Pay!
Choose from our flexible pick-up options, including Curbside Service, Front Counter and Drive-Thru, so you can McDs your way. Plus, save your favourites – even customized ones – for quicker re-ordering next time!
Weekly Offers
Get served weekly offers, bonus points, and more – just tap into the McDonald’s app and enjoy!
Tap Into More Features
Locate the nearest McDonald’s® restaurant, get nutritional information and be in the know about new product launches. It’s all here!
Download, register and activate the McDonald’s app today.
MyMcDonald’s Rewards
With MyMcDonald’s Rewards, you earn points on every order for free McDonald’s. Enjoy rewards like a Big Mac®, McFlurry®, Premium Roast Coffee, McMuffin® breakfast sandwiches and more. Start earning today with the app!
Mobile Ordering
Order ahead and make a contactless payment. Now available with Apple Pay!
Choose from our flexible pick-up options, including Curbside Service, Front Counter and Drive-Thru, so you can McDs your way. Plus, save your favourites – even customized ones – for quicker re-ordering next time!
Weekly Offers
Get served weekly offers, bonus points, and more – just tap into the McDonald’s app and enjoy!
Tap Into More Features
Locate the nearest McDonald’s® restaurant, get nutritional information and be in the know about new product launches. It’s all here!
Download, register and activate the McDonald’s app today.
Visit mymcds.ca to find more information.
Questions? Feedback? You can contact us here:
CA-appfeedback@ca.mcd.com

What's New in Version 9.102.2

Introducing MyMcDonald’s Rewards. Now earn points for free McDonald’s!

Seller

Name

McDonald's Restaurants of Canada Limited

URL

Information

Categories

Version

9.102.2

Size

364.1 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16Plus, iPhone 16Pro, iPhone 16ProMax, iPhone 16e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad A16, iPad A16Cellular, iPad Air11M3, iPad Air11M3Cellular, iPad Air13M3, iPad Air13M3Cellular, iPad MiniA17Pro, iPad MiniA17ProCellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, French, German, Spanish

App Store: Customer Ratings

Ratings & Reviews

4.6 of 5 (194,366 Ratings)

App Store: Customer Reviews

2025-04-28

Offers

Ce serait une bonne idée d’avoir des offres un peu plus personnalisés. Par exemple quelqu’un qui me mange jamais de mcmuffin déjeuner ou de poisson pourrait cocher de ne pas avoir ces offres et vous pourriez mettre un autre offre « equivalente » à la place.
Mit98450149
Version 9.102.2
2025-04-28

Works great but…

Ads (up sale) popping up when review cart… it does get annoying…
Other than that, it’s a great app…
Otome24590
Version 9.102.2
2025-04-27

No giftcard option

it’s fine but they need to add a gift card option on the app. i can’t order online with a gift card or check my balance
ita a fu n app
Version 9.102.2
2025-04-27

Functional but frustrating

It works, don’t get me wrong. But at every corner it makes the simplest things so difficult or impossible. Constantly logging you out. Randomly switching stores. And by the far the dumbest idea built in - if you do pickup, you can’t order ahead of time so you have to wait like an idiot there. Use the uber eats or any other app instead
A.B. Harold
Version 9.102.2
2025-04-25

Usually Good

Honestly love using the app. It’s super convenient but lately I noticed a huge issue with redeeming my reward points. The app will either bug out and not let me choose my reward. Or it gets caught in a loop of trying to add my address in. Hopefully this will get fixed, because I don’t see the point in having the app if I can’t use my reward points 😕
BrieBuzz
Version 9.102.2
2025-04-24

Stupid ahh app

So confusing it’s not even funny like it’s impossible to do anything on this app, would just recomend skip the dishes
Bruhwhydoineedaname
Version 9.102.2
2025-04-22

Dark Mode PLEASE

It’s 2025, MCD still doesn’t support dark mode. The background is killing me in the evening. Please add this!!!
TJ-Henry
Version 9.102.2
2025-04-21

Fruit splash

I love McDonald’s but I hate the new fruit splash they are gross I really miss you old fruit splashes but
I mostly miss the strawberry fruit splash please get it back I cried when I went to McDonald’s and they didn’t have it anymore
Stitchgirl282014
Version 9.102.2
2025-04-19

Absolute horrid customer support!!

Ordered food on the App and when it arrived the food in the bag was completely incorrect. They then refused to give us a refund. We called customer support on the app and they admitted it was 100% their mistake and they still rejected a refund!! The guy on the phone didn’t even know WHY he couldn’t give us our money back. Just said their system rejected it. Had to drive the food back to the actual store and even then they tried to just give us coupons instead of money! Gave us a crazy excuse about it being because we ordered through the app. So beware about ordering on this app… if your order comes and it’s wrong, good luck getting your money back!!
muffinatorcakes
Version 9.102.2
2025-04-19

Points system not great

Points expiring makes me not really want to put in those extra orders. Probably would be a 5 star if they did not expire so fast. I buy maybe 50% less
Desunman
Version 9.102.2
2025-04-18

Can’t process order until u arrived

This is just too stupid, u can order with the app but they don’t process your order until u checked in (which also didn’t work and I have to ask a staff to proceed with my order). What’s the point of ordering with the app in advance?
maglmagl
Version 9.102.2
2025-04-18

Can’t update credit card

My card expired and I’m not able to update it. Says card issuer problem so I used another banks credit card same issue. Logged out, deleted the app and reinstalled same problem.
Mr. Ideas
Version 9.102.2
2025-04-17

Stop giving me adds

I’m not fat so stop giving me adds
No lol ooo
Version 9.102.2
2025-04-15

For delivery, just do Skip or Dash

I got a kids meal instead of my 30 dollar order and when I called the help line (that’s your only option is to call so you can’t send pictures to prove you have the wrong order or show your receipt to make it more efficient when there is a language barrier) the lady said since I have my receipt she can’t offer a refund or send the correct order. When I said that that’s probably a common mistake to bag the wrong order even with the correct receipt attached, she still said she couldn’t do anything. She refused to put me higher up as well.
Long story short, just use Door Dash or Skip. They have a more effective and efficient customer service that will actually take ownership when they make a mistake.
horrored
Version 9.102.2
2025-04-15

Always down

Always getting error 1035 and can't order. iPhone 15 Pro Max.
sinonuck
Version 9.102.2
2025-04-14

Application

L’application n’est pas toujours fiable ou disponible!
Zwanse
Version 9.102.2
2025-04-14

Can’t not login

After I switched to my new phone, the app couldn’t let me log in. It kept signing me up for no fking reason.
JohnnieBlack
Version 9.102.2
2025-04-13

Stuck always and really slow

Oppos
The tyeusms
Version 9.102.2
2025-04-13

Credit card compromised

My credit card called to inform me of fraudulent charges, they told me Mac Canada app is compromised and they receive a lot of issues from customers using the Mac app. First garbage food and now the app. I need to get rid of this MAC obsession. Low low Canadian food quality is being used, tasteless and after eating it leaves such a bad feeling, it is ridiculous, this needs to be escalated.
tikkaR
Version 9.102.2
2025-04-13

Can’t sign in

App sucks signs you out then can’t sign back in. All other restaurant apps working on my phone so this an app problem
Carmbo123
Version 9.102.2
2025-04-12

The app doesn’t work.

Every time I tried to place an order, it says something went wrong. I’ve even uninstalled and reinstalled the app. It won’t work.
Gfchfff
Version 9.102.2
2025-04-11

Steaming pile of poo

Terrible data harvesting waste of space. If an app is going to gobble up your data, it should at the very least make it worth your time. This app doesn’t. The deals are awful, the points expire way too quickly, they don’t prepare your food until you arrive which more or less defeats the whole point of preordering, the food is absurdly priced these days, and you get McDonald’s quality. No thanks.
Mister of Battle
Version 9.102.2
2025-04-11

Cg

The purpose for me to use mobile app is to order ahead of time and pickup when I am arrived. But this app force me to turn on location and arrive first, then hit”I’m already here” otherwise they don’t charge and don’t prepare my food. If I had to arrive first, then what’s the point for order on App? I can drive through or order in the restaurant! Hopefully it can be changed!
CeciHccg
Version 9.102.2
2025-04-11

Major Order Bug

There is a major bug on the app where I ask for pickup at one location but the app sends the order to a different one instead. I have had this happen multiple times, so this is not an isolated incident.
jumpsuitmetro
Version 9.102.2
2025-04-10

Unusable

Glitchy in every aspect - can hardly scroll. Now, on multiple occasions the app has started placing orders without me even tapping anything, within 1 or 2 seconds of the app being opened.
OKSnow
Version 9.102.2
2025-04-08

It’s good

It’s good
Amelia12002
Version 9.102.2
2025-04-08

App keeps lagging

App keeps lagging whenever I open the app on my iphone 13 pro
asiancountrygirl
Version 9.102.2
2025-04-08

Kinda special

Pure shart. Spend money and then have that nice warning saying oh your point will be removed! Sheeesh. Send me back my money then?
frankz-emo
Version 9.102.2
2025-04-07

I cannot use this app.

Unfortunately, I literally cannot use this app. All redeemed offers return -8001, regardless of whether it is valid or not. Chicken has been “unavailable” for literally a WHOLE YEAR at this point. Things i have been ordering at the store’s kiosk for the entire period. FIX YOUR DAMN APP, PLEASE.
Ausybausy
Version 9.102.2
2025-04-05

Never use this app

Avoid this app. If there is an item missing your only recourse is to call a number for DoorDash that if you have the patience to go through will tell you to try to contact McDonald. Total scam. Lost 3/4 of my order no reimbursement. Thiefs.
LilyFantastic
Version 9.102.2
2025-04-05

Can’t order unless you’re at McDonald’s

My boyfriend was on his way home so I made a mobile order to be ready in time for him to pick it up and bring it home on his way. Thing is they won’t start preparing the mobile order unless you yourself are already at the location. so what’s the point of a mobile order? Had to cancel and he had to order it at location. Makes no sense. Other franchises allow you to order and they’ll prepare it before you arrive. Absolutely terrible
xlzkw02
Version 9.102.2
2025-04-05

Security alert

Warning. There have been numerous cases in Canada where people have had their My McD apps compromised by scammers who then order thousands of dollars of burgers.
The app has several worrying security flaws.
Use at your own risk.
I would have given one star were it not for the fact that this app at least seems to work 70% of the time, which is 69% more than the typical free app which works 1% of the time.
grade 7 student
Version 9.102.2
2025-04-05

Payments

I don’t understood why ask for payment twice. I thought I paid.
S123456789086
Version 9.102.2
2025-04-04

Retards at work

This stupid app ripped me off and the door dashers don’t follow instructions they get.
Zacherais
Version 9.102.2
2025-04-04

Payment system completely down!

So first it wasn’t accepting my credit card and now it won’t even accept Apple Pay. Employee told me it’s been like this for months now.
onivek
Version 9.102.2
2025-04-03

They got my order wrong for the 3 time

The McDonald’s keeps getting my order wrong and in most cases it gets it completely wrong I ordered a coffee and 2 cinnamon bun and they gave me a jalapeño burger and fries plus a coke! If I could give a 0 star review I would
Bluerasppb3rry
Version 9.102.2
2025-04-02

Worst app

The app is really slow, buggy and it crashes everytime i do a mobile order and let the app open on the order for a few minutes. Terrible.
Mcfire02
Version 9.102.2
2025-04-01

Awful

Payment never works. My cards work on every other app but never this one. It’s impossible to order ahead or for delivery and is really only useable at the restaurant to earn points. Very annoying
Mrjnicknametaken
Version 9.102.2
2025-04-01

Garbage offers

There should be more than 2 offers available. The last offers expired and now I see 2 mediocre offers, not one being for a meal. 2 for $3 cinnamon bun and 30% off a McMuffin being the only offers is not acceptable.
tjras10
Version 9.102.2
2025-03-31

Mcdonald’s curbside pickup

Total garbage, i decided to use this feature cause i initially thought it was cool and convenient since i can skip the line. Turns out i was wrong, it did not work the first time and the second time. Had to switch my payment method in order for it to go through. Then i ended up watching the whole goddamn line go past before i got my food
Ron. MC
Version 9.102.2
2025-03-30

Sign up?

Won’t let me sign in with my apple account, and when I try to sign up with email it blocks the page so I can’t see what I’m typing .
40Bones
Version 9.102.2
2025-03-30

Constantly glitching

Constantly says problem with payment when in fact there isn’t . Got so sick of this I deleted plus if you use your points stuff will disappear from your order so beware
Mc not lovin it
Version 9.102.2
2025-03-30

Rewards/ Condiments

Hello App Devs. I would like to say I do use the app a fair amount and will carry on doing so. I like the ease of use and it makes things simpler in many cases. I rarely go inside the restaurant and use drive through as the way of picking up what I order. I would like to suggest that the rewards we accumulate should be able to be used at our own discretion though. Being able to use rewards freely would make most people happier and probably use the app more. We are giving you access to our personal information. I’m sure lots of people hate that. I have deleted apps for much less than that. Even if you allowed the use of rewards for at least 3 or 4 separate items that would be a lot better. Consider this a win because that would make people want to earn rewards faster so they could possibly feed a person and a friend and impress the friend to also use the app more. Also, another suggestion, add Sun Mac Sauce to the list of condiments when a person wants to substitute ketchup and mustard for it. The same can be done with the mayo as well. It only makes sense.
Thanks for reading this
Gdolfert
Version 9.102.2
2025-03-29

Minecraft

WHY THE MEAL IN MERCA
I WANT MY FLINT AND STEEL
I AM STEVE
oweyuu
Version 9.102.2
2025-03-29

The worst app

Trying to log in and it’s trap in circles, ask email to login-go to mail- open app-….. and it’s continue 👎🏻👎🏻👎🏻
T Artur
Version 9.102.2
2025-03-29

Clunky App

Very slow in loading. Too busy of an interface. Require you to activate allow tracking just to redeem points at their restaurant. Unnecessary.
PortugeseFiddleNinja
Version 9.102.2
2025-03-29

terrible

app never works, constantly glitches
gooifrsfg
Version 9.102.2
2025-03-28

Who Did Not Inform Me There Was no more little sticky cup prize codes on the cup of coke

I started my day like any other, then around 9:30 I went to go get McDonald’s. I got a cup with a code on it.
When I got back to my current residence for the night I decided to make a McDonald’s account to redeem my little sticky cup code thing. After 5 cruel minutes of trying to figure it out gone through 2 YouTube videos. Only to find out the McDonald’s sticky code cup thing was longer available by my friends mother. Thus we come to the conclusion that I buried it in my friends backyard.
/\ >^*+
Version 9.102.2
2025-03-28

Rewards points not working

I have over +50,000 points, and the app doesn’t allow me to use them. I’ve deleted the app and redownloaded it, same problem*
yungfly23
Version 9.102.2
2025-03-28

Unusable

extremely slow and unresponsive, just like their staff
刘博宇
Version 9.102.2
2024-11-21

Something’s wrong

The problem I outlined below is still a problem. When I order and pickup from the drive thru, my order doesn’t clear so before I order again I have to sign out and sign back in again. The order automatically clears if I get my order delivered to curbside but with colder weather coming, I’d prefer not to make employees trudge through frigid or bad weather when I could use the drive thru. Please fix this!
I ordered and received my order in Woodstock. A few days later I wanted to order in Aylmer but my Woodstock order was still in my cart. Since I couldn’t order otherwise I modified the cart and paid for the order. The store showed as Aylmer but they didn’t get the order. As I drove away I looked on another screen that showed the order went to Woodstock. Somethings obviously wrong and I think it could be solved if the order cleared instead of carrying forward for days. I have closed the app and restarted it but am still showing a cart with 3 items in it. PS Aylmer filled my order apparently for free - great customer service but shouldn’t have been necessary.
Trish372
Version 9.81.3
2024-11-09

Stolen Points

Had 14,000 points the previous night. Went to redeem a free medium fries from the monopoly and added a 10 piece chicken nuggets that I SWEAR IN MY LIFE was worth only 4,000. Today I’m down to ZERO points.
Diemcdonadsdie
Version 9.81.3
2024-04-07

Boycotting you because you Support Genocide

Kids' blood in your food
1lils
Version 9.80.0
2024-04-05

Shame on you

Shame on you
gdidvf
Version 9.80.0
2024-03-19

Support Genocide in Palestine

I used to be a loyal customer for several years. I was very disappointed to know that McDonald’s support the army that kills innocent civilians . You lost me and my family forever.
Falestineen
Version 9.80.0
2024-03-17

Genocide supporting trash

Simply, trash.
~ H
YoungHamMRG
Version 9.80.0
2024-02-12

Atrocious app

I don’t understand how the world’s largest most recognized restaurant chain can come up with such an atrocious app.
Remember this:
(1) people ordering on mobile are very often doing so on the go
(2) the first point of your app is to drive sales
You can’t have dozens of little things to click all over the interface before you can customize simple things like cream in your coffee, or whether you want fries as a side.
Everything has to be intuitive, quick, easily accessible.
Instead we have an extremely busy interface which hides the items to order in multiple layers of menus; customizing each item is a major pain requiring you to hit a minuscule “Customize” button on the way out; and you have to do it one item at a time…
Utter disaster and has been for years.
Put a little money in this and test it with users. See what your competitors are doing.
Heck… recycle the interface from your client facing touch-screen ordering machines in restaurants! Those are clear and well laid out.
This mobile app is an unusable atrocity beyond description.
Wistiti's Toshiba
Version 9.80.0
2024-02-01

Boycott!!

An already greedy company being outed as a zionist organization. never eating another burger from this dreadful restaurant 🍉🍉🍉
booooooooo4689
Version 9.16.0
2023-11-16

Israel support

Won’t be going back to McDonald’s until they dissolve their support of israel
Hejdxnsknsjxdow
Version 9.14.0
2023-11-08

I do not support genocide

Shame on you McDonalds. Wake up!
hello.sh!tty
Version 9.14.0
2023-10-20

Evil corp

Can’t support a company that supports g e n o c i d e
ruwilv
Version 9.14.0
2023-10-08

McDonald’s is not what it used to be

Many better options at a similar price point. McDonald’s is convenient, but lowest quality fast food
Now Mr. Punctual
Version 9.14.0
2023-10-07

Totally useless apps

Installed it and kept getting a bouncing loading French fries. Reinstalled again, log off nothing works. Never again, total waste of time. Extremely not user friendly. Never been able to upload contest codes.
No longer an apps customer
Version 9.14.0
2023-10-07

Monopoly

When I click to play monopoly the jumping fries just keep going forever, nothing loads. Tried reinstalling a few times.
JCSteinhoff
Version 9.14.0
2023-09-29

Worst app ever.

Non-intuitive, requires multiple clicks for simple commands. If you are ordering for more than one person it takes forever. If I was a first time customer I’d have never stuck it out through the process. The order isn't prepared until you arrive so theres no time savings. The drive thru is faster. I gave it 2 stars because eventually i managed to order and pay.
Seat guru.
Version 9.14.0
2023-03-26

Terrible App!

Absolute gong show of an app. Crashes constantly, doesn't clear orders once completed. A completed order from a few days ago will just re-activate when you open the app days later. This is honestly shockingly the worst app on my phone and to think it's from such a large company! No wonder adoption rates are terrible.
Moreno636
Version 9.5.0
2023-03-25

Horrible app

The latest version froze and had to restarted many time for me to place order. Took about 15 minutes. Then arrived at the restaurant, the app froze many times again I ended up had to place order again and took me over 1/2 hour to get the app to order again. The total time wasted was nearly an hour for our breakfast. Ridiculous, fix the issue please.
DancerTheBoxer
Version 9.5.0
2023-03-14

Internet connection to weak!

App doesn’t start when an internet connection is 300 mbps unacceptable according to the app the internet connection is to slow
MarvinA05
Version 9.5.0
2023-02-18

Location tracking

Won’t let you use offers without sharing your location. Should have an option to manually pick a restaurant instead of invading the user’s privacy.
3Matthew
Version 9.5.0
2021-11-21

Cannot Order?

I don’t know what they did with the latest update but the app is useless. Just got an order started while my daughter played hockey. I put in my and 1 of my Children’s order and waited for my daughter to finish playing. Once she was done I opened my phone to finish the order only to find what I had already inputted was gone. I started all over again and put in the 3 meals and place the order. The app said to tell them when I am at the restaurant. I drive the 2 minutes to the restaurant grabbed my phone and had to log into the account again only to find no order. I left without anything as I was in a rush. I thought the app was supposed to save time but instead it cost me time that I did not have.
Ian the bored
Version 9.1.1
2021-11-20

Why do you have to turn on location to use?

APP is useless unless you turn on your location settings.
There is no reason they have to track where you are, another huge corporation benefiting by tracking your habits for financial gain and enticing you to give it to them just for some “rewards”.
Lulu jay 171
Version 9.1.1
2021-11-12

Kind of pointless

What’s the point of “ordering ahead” for pickup if they don’t actually start preparing the order until you arrive? The whole point is of ordering ahead is to have your order READY when you arrive
JayEyeElEl
Version 9.1.0
2021-11-11

Order ahead is pointless

What’s the point of ordering ahead when they won’t start your food until you’re there. If you get a half hour lunch from work…you want to order before you leave and have it ready when you get there so you don’t have to wait. Not sure what the point of this app is.
kc987651234
Version 9.1.0
2021-11-11

Let users decide when to start food

I live in an area with poor coverage. Should let users decide when to place their order in anticipation of poor signal
Engsci 1t4
Version 9.1.0
2021-11-08

Why do you need to know my location all the time

Why tf do you need to track people using this app? Why do you need to know my location even when not using the app.
WHO ARE YOU SELLING OUR INFO TO?
Tronhdfhjioecbiigf
Version 9.1.0
2021-10-30

A few ridiculous things with the app

I know it’s shocking nowadays, but some people only have cash to pay for the meal at that particular moment. The app does not allow that to happen.
Other fast food apps allow the option to pay Cash.
Also, the app does not allow you to redeem your purchase rewards that you’ve earned to be included with separate special sales offers. So they make you take a separate trip just to cash in your hard-earned rewards. Dumb!
Very goofy. Obviously not thought over well.
What a hassle!!!
SallySausage
Version 9.0.0
2021-09-30

Please add support for pasting Passwords

For the love of god, it’s 2021, and you’re risking it all infosec wise by refusing passwords longer than 12(!!!) characters and not allowing the pasting of passwords (to allow for password managers). Come on. That’s horrendous.
treyfromsk
Version 9.0.0
2021-05-20

Bad app

Can’t delete items.
nock64
Version 7.4.0
2021-04-12

Won’t accept my card

Stupid app won’t accept my credit card for payment
This is a problem exclusively for this app as I’ve recently used it.
I hope the developers give their head a shake. >:(
Huenison
Version 7.4.0
2021-04-08

They ask for PRECISE location (with no acceptable justification)

McDonald’s Canada has no reason to ask anyone for their precise location to use the coupons on their app. This is a shady requirement.
Some coupons on the app don’t work or don’t work correctly, and many times the app doesn’t update the coupons so you still have last week’s coupons and you have to restart the app or refresh and it’s annoying.
The prices of the deals are way more expensive than they used to be. Consequence? I no longer go many times per week to McDonald’s.
0987654321iPhone
Version 7.4.0
2021-03-30

McNope!

I downloaded app and gave mobile ordering a try. Figured it may be faster for pick-up as payment would be made through the app. Honestly, i could have killed the cow and turned him into hamburger faster then it took for me to get my meal. Im sure the app is not to blame for everything, but these are the issues i had while using it: the app itself is slow, it is user friendly to an extent but doesnt really explain how to check-in. I was standing in the restaurant for 45 mins...I know, doesnt sound believable considering i was only the 2nd person. When i finally got someone to help me she told me to go into the app and select how i wanted to pick my order up. Well even she left my side when the app was taking so dang long. I had my location on like it wanted but could not recognize i was standing in the restaurant and did not prompt me to “check in”. Ot gave me an order number and told me to get a worker to give it to. Well i did and they couldnt find it, in the 45 mins i was standing waiting for help they hadnt received it. Not too big of a deal, i ended up getting my meal only waited an hr but interestingly enough upon leaving the app finally realized i was in the restaurant and asked if i wanted to check-in. The whole experience took 1.5 hours, had i of been at work on a lunch break and had to deal with a situation like this im sure i wouldnt be so calm. Likely innocent lives would be in jeopardy or i would become a dick customer treating staff like dick and shitting on the back of your toilets so all you needed were the giggles.
OptimusNinja007
Version 7.4.0
2021-01-21

Offers are Constantly broken.

The only reason to ever use this app is for the offers, and half of the time you select it you will get the error saying, “the offer is not available at this time of day”.
The only fix I have found for this is to log out, and re log into the app. It’s inexcusable that this has been going on since the apps inception. More people need to complain about this.
skeptiix
Version 7.2.0
2020-05-23

App -

Asking to purchase McDs App ??! Seriously!!
PASCEM2
Version 6.2.1
2020-01-23

Problème des heures d’ouverture des restaurants

Si vous avez un problème aves les heures d’ouverture des restaurants ( toujours fermés) . Il faut mettre l’heure de son iphone en format 24h, pour régler le problème.
Gabriel Bourdages
Version 6.0.1
2020-01-04

Stealing money from my credit card

This app has stolen from me for the last time. We have called and complained many times and they won’t reimburse us, they just send coupons. I would rather get my money back. Today I purchased a $1.15 coffee and confirmed the cost before placing my order and was somehow charged almost $30 after the fact. After having them take money from me that I did not approve too many times, I have now decided to delete this app.
AmandaEden
Version 5.26.1
2020-01-04

Used to be good

The app used to be great. Now the deals are absolutely trash. Take a look at burger kings app and see what real deals are.
Dk1411ks
Version 5.26.1
2020-01-03

Don’t trust this app.

This app made it super easy to order ahead, but unfortunately insecure and should not be allowed on the App Store. The payment system is very sketchy, with no verified “interact” symbols or anything to validate any sort of secure payment system. Using this app resulted in my McDonald’s account being compromised. I started getting email receipts of people ordering in another Provence. It continued happening even after resetting my password to a more secure one. Ultimately I needed to have my card replaced and deal with an investigation to get my money refunded from my bank TD. McDonald’s support was not helpful, advised me to just “Pay in store” from now on... why are they advising this and still allowing people into this app?
limlime
Version 5.26.1
2019-11-20

MD fails to protect your credit card info

People need to take this seriously. Last night I received an email for a receipt of my purchase from this app and someone in TO about 5 hours from me used my information to buy food. Do not risk your card on this app and if you have your card saved swipe to the left and delete. DO NOT USE THIS APP. Apparently, I’m not the first person this has happened to.
atischick1
Version 5.26.1
2019-11-10

Does not work

Simple cant start, gives an init error, sdk error, stock firmware 13.2 app does not work.
Plato_Xhare
Version 5.26.1
2019-11-08

Unacceptable

They charged me for an order. Went to the store and it was closed for construction. Money came out of my account. Called McDs and they said to go ask the store WHICH WAS CLOSED, for a refund. I explained the store was closed. They refused to give me a refund. But they happily took my money. Completely unacceptable and piss poor customer service.
Joyfulnomad
Version 5.26.1
2019-11-03

Do NOT link your bank info to this app

Back in June I had noticed on my credit card statement that someone had used my McDonald’s app 3 times on the same day to make $85 worth of purchases in a different province than where I live. My credit card was linked to the app so I could order from my phone and hit the mobile pick up. I called my bank and was refunded and had my card cancelled, but not before contacting McDonald’s corporate, who confirmed my bank info was not compromised, but rather the fraudsters got a hold of my “user token”. This tells me the app was not secure, and I never so much as received an apology, explanation or follow up from McDonald’s. Terrible customer service. I see CBC has already published a story on this problem with other customers. I’ll be contacting the media as well.
MadSyd3077
Version 5.26.1
2019-11-02

Hacked

My account was hacked today. Don’t put your credit card info in your account, otherwise it’s pretty good
Dk7622
Version 5.26.1
2019-04-30

Not safe

Dont suggest you to use this app becauae my credit card got compromised. I didnt know until my bank called me and said it happens a lot with McDonald’s app.
Sharoncychan
Version 5.25.2
2019-04-30

I have Apple Pay

Your App sucks I have Apple Pay and RBC wallet yet I can’t use it to start a mobile order I don’t use credit cards anymore oh well your loss
Guddy1969
Version 5.25.2
2019-04-29

DONT ENTER YOUR CREDIT CARD

DO NOT enter your credit card information! This app is not secure! Someone was able to rack up a huge bill out of province on my dime!
JacksonJF
Version 5.25.2
2019-04-29

Don’t Download

The app has been subject to fraud repeated over the last year and McDonald’s refuses to address it. Your bank may not reimburse you for fraud so you’re better off removing any credit card info from here. Until they improve their security policies, this app isn’t worth the risk.
giant_brown_guy
Version 5.25.2
2018-12-17

Please add Apple Pay and gift card

Great app I love it and I use it everyday. Now please add Apple Pay and pay by gift card. Thanks.
nanayb
Version 5.24.0
2018-06-23

Tracking your location?

I don’t like that you have to turn on location services to use for coupons. Should be able to manually choose your city. Will be deleting.
Momoflots12
Version 5.18.0
2018-06-23

Is k

Is a good idea but it fails when there is only one option to pay. Not everyone has a credit card, there should be credit card, visa debit, and gift cards
Natis0385
Version 5.18.0
2018-06-22

No Apple Pay?

Am I missing aomething? I can pay with Apple Pay in a McDonalds restaurant but not on their app? Please add Apple Pay or I won't use it.
Mike Reid 20
Version 5.18.0