Name: CIBC Mobile Banking
Rating: 4.3 (26708 reviews)

Updating

CIBC Mobile Banking

CIBC

Released: 2010-02-02

Free 0%

Version 10.70.6

Free 0%

Version 10.70.6

Released: 2010-02-02

#5 in Top Free Apps > Finance

-1

#4 in Top Free iPad Apps > Finance

Description

FIND IMPORTANT DISCLOSURES BELOW

The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app do more for you.

FEATURES

• Securely access your accounts with your fingerprint, face ID or password.

• Apply for bank accounts or credit cards and view your application status in real time.

• Get a snapshot of all your accounts in the same place, anytime.

• Use Apple Pay/Google Pay or Samsung Pay at payment terminals.

• Set up instant, post-dated or recurring payments.

• Deposit cheques in a flash - all you need is to take a picture with your phone.

• Send and receive money instantly with Interac e-Transfer.

• Quickly search for branches, banking hours, bank machines and mortgage advisors near you.

• Receive your free Equifax credit score directly in the app, without affecting your score.

• Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.

• Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.

LANGUAGES

Supports English and French

PRIVACY

Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html.

LEGAL

By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.

CONTACT

For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.

Telephone Banking: 1-800-465-2422

Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7

Website: http://www.cibc.com

What's New in Version 10.70.6

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

Seller

Name

Canadian Imperial Bank of Commerce

URL

http://www.cibc.com

Information

Developer

CIBC

Version

10.70.6

Size

187.7 MB

Game Center

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17Pro, iPhone 17ProMax, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro11M5, iPad Pro11M5Cellular, iPad Pro13M5, iPad Pro13M5Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4

Languages

English, French

App Store: Customer Ratings

Ratings & Reviews

4.3 of 5 (26,708 Ratings)

App Store: Customer Reviews

2026-01-15

Needs to update their push notification

I hate how this CIBC Mobile banking does not allow push notification when money comes to the account or any transaction that happens within the account which is really inconvenience on every day usage.

2026-01-15

Customer

Lacking in response to ongoing e-statements issue.

2026-01-14

It’s been buggy for the past couple of months

The CIBC splash/Pop up screen upon launch has been completely covering the app window. Sometimes launching in landscape mode and then rotating to portrait mode allows you to actually log into your accounts. Other times, you are literally locked out of your accounts as there is no way to click on anything.

Considering that this is the only way to access your accounts for many people, it’s rather embarrassing for CIBC and aggravating for their customers.

2026-01-11

Doesn’t work

I’m having issues on my iPhone 17 pro max keep getting error code 0004 which is something to

Do with VPN which VPN isn’t even on I troubleshoot it and still won’t let me on, and there’s no updates to the app nothing please fix this ASAP

2026-01-11

call in

no option to close accounts or credit cards within the app, they prefer you sitting on hold for 2-3 hours out of your day.

dark pattern ux as stock price is their main concern.

2026-01-10

No Push Notifications

When you first register for your Digital CIBC Mobile Banking App.

You can’t get the Text Message to get your Codes that your sent through the CIBC Systems! There’s definitely a Bug in your entire system that needs to figure out and fixed ASAP!

Just something that I Noticed! Thank you!

2026-01-10

Updates are often worse

Updated the app today as a requirement. Now the app continually freezes when I try to open statements. Seems like the app gets worse with each consecutive update. Etransfers tend to be slow - take a few hours, where other banks seem to be almost instant. Losing faith in this bank.

2026-01-10

Dark Mode

The app would be better if there was a way to make it dark like other banking apps and apps in general.

2026-01-09

Crashing

My iPad CIBC keep crashing every time I am looking at my GICs.. so weird. How to fix that?

2026-01-08

Bad interface

I can’t even open my statement. The interface is really bad.i am using iphone se. When i try to open my statment, it shows me learn more ( box ) on top of the submit button.

2026-01-08

Great app, one lacking feature

The app works well for all of my daily needs. I can pay bills, see my balance amount, and redeem cash back. The only thing that is missing is a dark mode. Most backgrounds in this app are either red or white. Especially the screen you first see when signing in. It usually flashes a white blurred screen with the CIBC logo. Very harsh on the eyes. A dark mode would be very very appreciated!

2026-01-06

CIBC

I’ve been with CIBC since I was 18. They’re secure and right away when you send money abroad the call you right away. I’d recommend the bank to anybody abroad!!!

2026-01-04

FIX YOUR LOG IN

So I have barely had this app for a month. An one consistent problem I run into is having to require a new password every time I wish to access my account. Every time I enter my password, it says it is incorrect. I have even resorted to screenshotting new entries and writing it down in notes to ensure it is the right password. I have even entered the current password when changing new password and it’ll say I cannot use the last 7 passwords.

The current password will be usable up until a few days to a week.

2025-12-31

Could be better

1. Spam - unnecessary ads in the name of offers when opening the app.

2. Unable to export transactions as csv

2025-12-29

Crashes on iOS 26.2

The IPAd app crashes when looking at accounts. Using iOS 26.2. The app support button goes to the bank help which is not very helpful.

2025-12-28

Beed

:( horror

2025-12-28

Redownload every time

Ask me to download the app every time I use it, even I have already updated thousands of times

2025-12-26

Great

But need new feature

Scheduled e-transfers

2025-12-25

Application 😵‍💫

Application ne fonctionne pas très bien surtout avec cibc

2025-12-24

Good useful app, but updates are to frequent

Most recent update does not let to see credit card statements on iPad, while on iPhone it is working fine

2025-12-24

Affichage non fonctionnel sur ipad mini

Sur mon ipad mini, c’est impossible d’afficher les relevés de ma carte de crédit. Je ne vois pas les boutons Continuer/Annuler comme sur mon iPhone après avoir sélectionner le mois et l’année. D’ailleurs, je trouve irritant de ne pas avoir accès au dernier relevé disponible plus facilement.

2025-12-24

Impossible to view e-statement

Can’t get my e-statement as the bottom page button to view/download e-statement is not accessible as it is hidden outside the screen on my iphone15.

2025-12-23

Summary page

When loading the summary page it opens half way down and not at the top as would be expected

2025-12-22

I am not getting 2 accounts. Why? I wanted my transfer $2,000 to my account; Eugene Peter Atleo.

Apt. 110-6123 Russell PLACE, Port Alberni, B.C. V9Y 7W3

2025-12-19

Worst banking app

The support sucks , they block your credit card for days with no solution

2025-12-19

Codes don’t arrive to your phone when you need them

Too many times the security code that is supposed to be sent to me to send money or do any transactions doesn’t arrive, even after five or six attempts.

Too often they don’t arrive trying all the various methods. Then the message says I’ve tried too many times.

Yes, permissions are set up in notifications. Yes, SMS has been tried. Yes, PUSH has been tried. Yes, have tried using only cellular data and only Wi-Fi.

This is a major problem when money has to be sent. Fix the app.

2025-12-19

Bank card

I live on a remote island and they said over a month ago now they would mail me a bank card. I’ve got bills to pay but no they don’t care. They duck and dodge calls all the time. And expect to be rated a good bank. Voted them 1 star wish I could have voted them -5 stars. Absolute garbage 3rd time having to deal with fraud with these guys.

2025-12-17

This app makes me want to switch banks.

Respectfully, this app is the worst banking app I’ve ever had the displeasure of using. At best, this app is clunky and difficult to navigate. Pop-ups are excessive and slow navigation to a crawl; buttons needlessly move around to the point where I can’t even find the settings page anymore; still no dark mode in 2025; no swipe-back navigation… I could go on. Obviously, this is not a native iOS app, but that doesn’t mean it has to be such a bad user experience. It’s been like this for years — please do better, CIBC.

2025-12-17

Could be the worst among the big six

No real time update on portfolios; no contact numbers for Investor’s Edge; very difficult to make currency exchange within the same accounts…

2025-12-17

Credit card delivery time 1 month 2 weeks is crazy

To be honest CIBC has the worst delivery service ever, they ask me to upgrade my card which and the next got some unauthorised transaction, had to cancel the card and till date didn’t receive any new card, each time I call they will say it takes 5 to 10 business day for the card to be delivered, I don’t know if this is intentional or just to make customers mad , and this is a festive holiday where you can not book any trips or hotels without a credit card, this is a shame to CIBC management

2025-12-17

E transfers

I can’t ever create a new e transfer contact because it never sends me the verification code.

2025-12-16

Clunky, dated app

After log-in the app, always shows an ad???

2025-12-15

Pointless app because they eventually stop allowing updates

More nagware added. Silly things like a card reader when I double press the home key. This may be more useful for thieves but for users it’s annoying. Old version allowed me to go direct to my account. Now it spews nagware and I have to keep cancelling nagware to access my account. Will probably delete the app and go back to website log in. Keep getting denied access by cibc to use the app at the worst times. These power mongers love to deny use of apps unless you download the newest version with added features to control and deny access to your bank accounts.

Constant updates that deny service until updated, which often includes updates that can’t be installed. Going back to using website.

2025-12-15

Relevé électronique

Écran pour aller voir relevé du mois bas de page pour avoir accès au relevé mensuel est masqué avec un message :

Vous voulez apprendre à lire et mieux comprendre votre relevé électronique?

On a pas accès pour peser sur le bouton caché par ce message !

Merci de corriger

2025-12-13

Mise à jour/ upgrade

Trop de mises à jour inutiles dans un temps court.

Too many updates for nothing in short period.

2025-12-13

Can no longer log in

After forced update can no longer log in. Great update.

2025-12-11

Garbage . Won’t even let me use my own app

Horrible it won’t even update . Garbage app . Don’t bother with this trash . Tells me I have to update it but then doesn’t let me do that . Complete garage !!

2025-12-11

CIBC

This bank is a scam organization aimed on bringing their costumers to the debt… unrecognized transfers.. 150% on insufficient funds charge and many more….

Money disappearing from all accounts checking saving credit…

Bank had a massive fees on their services but whenever you need something you need to dedicate hours of your time to spend on a phone calls…

2025-12-10

App icon

At least include a dark mode app icon………..

2025-12-10

Meh

I can’t for the life of me figure out why I’m 2025 a banking app forces you NOT to use your VPN. Also, not an issue with the app per se, but I set reminders for various things and I receive none of them — despite 3 calls with CIBC service.

2025-12-10

Updated every 2 weeks

For some reason, this app constantly updates with no discernible differences. And of course, you can’t use the old version.

2025-12-10

Update

Does not work this is not very nice

2025-12-09

Worst app

Won’t open won’t update makes bug reports look like trash, I hate this app don’t install app if you wanna wait months or weeks for any type of help worst bank ever & I’ve been with them for over 10+ years never had a problem till now thanks cibc for the horrible experience.

2025-12-08

Application et interface

Il serait vraiment apprécié d’être en mesure de pouvoir voir à l’instant le solde disponible sur notre carte de crédit. Il serait aussi très intéressant de pouvoir voir combien d’argent nous reste t’il à payer lorsque nous faisons plusieurs paiement, comme chez Desjardins et Tangerine…

2025-12-08

Every time I swipe out on the app, I have to put in all my card information again

It’s really annoying when I wanna check my balance or do anything on the CIBC app, I have to get out my card, type out all the numbers, find an old booklet with all my passwords to figure out my bank info, type out that, and only then can can I check my info. I’ve been waiting for a payment so this has been pissing me off honestly.

2025-12-08

Useless updates

Stop giving updates if it legit doesn’t change anything. How incompetent can a corporation be.

2025-12-08

Doesn’t login

Updated the app and it stopped working

2025-12-07

Forced updates

Shamelessly forced its stupid view on users. I know more about cybersecurity than your whole ten thousand employees combined.

2025-12-07

Embarrassing

They asking money , too many advertisements

2025-12-07

Pourquoi compliquer

Avant on arrivait au mot de passe et tout allait bien. Là, je n’arrive pas à aller voir mon solde.

2025-12-06

Ads on every login

You can’t opt out of the inane and incessant ads that you get every time you login to the app. And if the option exists, it is so far down the menus to be nonexistent. The app doesn’t remind you of payment dates, the CIBC emails don’t give you any account synopsis and these are on purpose.

The only reason I use their banking is because of Costco. Grade D

2025-12-05

Garbage

Can’t even register. You’re making me do the work. I’m the customer!

2025-12-05

Page navigation kinda sucks

You tap a thing to go to another page, then you tap another thing to go to a deeper page, then you tap something and go even farther, then you realize it was the wrong option and tap back to go back a page and the app be like “start over stupid”

2025-12-03

Always some sort of issue

It feels like every time I go to use the app, it has some sort of glitch or issue, not letting me move money, send money, or deposit money for some reason or another. Probably going to switch banks. It's gotten very frustrating.

2025-12-02

They will randomly charge fee from your account

They will randomly charge fee from your account, watch out

2025-08-15

The worst in making disputes

Last month I did not receive my Amazon order. I kept contacting Amazon customer support but they kept denying to give me a refund or reshipment over and over again and later on banned my account so they don’t have to refund me. So I contacted cibc and the agent told me to contact Amazon again on email or call them. I called Amazon again and they did not resolve my issue so I had to once again contact cibc. Cibc then told me they will dispute my money after they asked me questions. They then said they would need me to email them all the details like the merchant name, my signature, the transactions and other stuff. I emailed them my documents and letters and after a few days cibc took back the money they disputed on to my account. I contacted cibc agent again and he told me that he will transfer me to another agent. I waited 2 whole hours to talk to a customer service representative. Once I finally got to talk to someone the agent told me that I would have to wait another 20 mins for him to check everything but after a while he told me to talk to his supervisor instead. I talked to the supervisor and he told me he never got my email so he decided to close the investigation (which I already sent by the way) I told him to reopen the case so I could send him the documents and letter again for investigation and he told me that it will take 100 days for me to get my dispute because of investigation and he ain’t even sure if I will get my money back. I’m frustrated and can’t wait to change my bank account because cibc ain’t worth it. It’s draining confusing and doesn’t help or resolve issues

2025-03-06

Awful

It’s been more than six months that users cannot access the breakdown of their investment through the app. Users had the access before, but they removed it six months ago and said we are upgrading the app!!

You could let users have the access until you can add the feature!! All other features work well but this one is very annoying and I don’t know when they decide to let people know what is happening in their investment accounts!!

2025-03-03

Stop with the ads

Disney+ and terrible rates on mortgage. Just stop hounding me. I already bank with you. Let me turn all ads and offer off. If I need something I’ll call. JFC

2025-02-15

Add Feature

Hard to track mutual funds performance. Make it possible to see investments performance within the app at my convenience.

2024-12-14

Unable to add new etransfer contact and send etransfer

Having continuous trouble the etransfer function. I am unable to add new etransfer contact and also unable to send etransfer to one time contact. Please fix the bug asap.

2024-11-22

Poor

CIBC developers need to fix this issue. Blank screen when I try to receive an e transfer.

2024-11-01

Worst banking experience

Very limited functionality, vast majority of features are either “call us” or “come physically”, this app wastes countless hours of my time regularly. This is a bank from XIX century

2024-09-10

Notification issue

I cannot receive push notifications after the last update, cibc icon doesn’t appear in the notification section of my iPhone 6s. my friend has a iPhone 6s but he can receive push notifications, please fix this issue thanks

2024-09-06

Horrible app

App is not working properly after update!!!!!

2024-08-27

Credit card transactions history and balances needs a lot of work

When it comes to giving accurate and up-to-date information on credit card transactions and balances, this app is completely useless. Do not rely on this app if you want to know what your recent transactions are or your true balance at any given moment in time. You will be misled badly.

For example, purchase transactions will be shown as pending for many days after they have been posted and payments are also not updated in a timely manner after they have been processed. And it’s not because the information is not available, because if you call and speak to an agent they will give you the accurate updated information.

2024-06-24

What’s going on?!

I haven’t been able to login to my app in over a week. Neither can my sister. Is there a problem? Can you let us know? Please and thank you.

2024-06-19

Unexpected Error

Keep getting the Unexpected Error measssge every time I try to login. Very frustrating. Don’t care what the issue is, just make it work 😡!

2024-06-11

Slow to update

It often takes more than a day to reflect market conditions.

2024-04-16

The discrepancy app

My credit card’s Balance, Pending $ and Pending Transactions are NEVER equals, the processing time takes ages, it’s not useful. I don’t have to manually calculate these amounts. Stop putting makeup on the app and work on the engine; also, too much place for “offers”; it’s not a selling app, it should be client oriented.

2024-03-26

Mastercard integration poor

The balances are never in sync.

Payments may have been applied but they don’t show in transactions or pending.

Makes it very confusing to know what pending

2024-01-28

I like it But…

The app itself is fine, but I purchase quite a few things online, from other countries. Places like eBay offer the convenience of paying in the host country’s currency (USD) or using their converted amount to CAD. I always use the “Travel Tools” on the app, to see what the VISA converted total (to CAD) will be. I ALWAYS update the rate before checking, to make sure I have the most current amount. The “Travel Tools” converted amount is always less than the amount I get charged on my VISA statement. Why bother having the tool if it isn’t accurate? I update the rate, find the CAD total, and make the purchase all working a span of 4 minutes or so. Never get charged the rate I’m quoted, ALWAYS more. Just another instance of big banking lining their pockets with our hard-earned money. No wonder people are getting away from “brick and mortar” banking institutions.

2024-01-12

Worst banking app

This is by far and away the worst banking app I’ve used. Whereas other apps update balance within 24 hours, this app usually takes 72 or more more hours.

2023-10-12

Garbage

Will no longer allow me to use auto fill password feature on my iPad! Super Annoying!

2023-10-10

No longer able to use iOS password manager

Not sure if it’s a CIBC or apple issue but I can no longer use my password manager on my iPhone which makes signing into this app incredibly frustrating. Can we please fix this? This started at the iOS update for 16.6.1.

2023-10-10

Password Autofill Broken

Title says it all, last two updates broke and have not fixed password autofill on iOS.

This should be fixed immediately. Why do I have to copy my password from my password manager in 2023??

2023-10-09

Features gone

The latest update removed the ability to use password managers. Also, the credit score history graph now shows only the latest score.

2023-09-30

Disappointed with Version 10.50.2

Lost the ability to autofill password using 1Password as with all previous versions of the CIBC App. May have to use a much simpler password which means less security. Also interested in using a Passkey in future.

2023-06-26

Sigh

So much less useful. Guess someone just wanted a change to justify their pay check.

Let’s face it, no amount of negative feedback will force someone to swallow their pride and roll it back.

Check out the alternative banks. This may be a turning point for traditional banks. This is either designed by committee, or designed by someone with no sense of an everyday users needs. You know, folks who check balances often because they manage their income, not an overpaid exec who doesn’t need to worry about making ends meet weekly and doesn’t monitor total balances, or need shortcuts to common transactions.

2023-05-11

Keeps adjusting period

App keeps adjusting period of credit card payment from $1 to $10,000 instead.

2023-05-06

Can’t pay my bill as system glitch

When type in amount what I want to pay it’s automatically add on 00. For example I want to pay $70.50 for my bill but it’s automatically transform in to $7050.00 - it’s crazy annoying!!! Can’t use it for any payment. Sad…

2023-05-02

Issue with transfer funds

When I use this app to transfer funds between accounts, it changes amount by itself, sometimes lower than the amount you set or sometimes more than the amount you wanted. Example you want to transfer 111 from 1 account to another, say a bill payment towards a credit card, it might be doing transaction for 1.11 or 11100. Considering that fund transferred to Visa account cannot be retrieved as I have experienced earlier, this would affect your whole budgeting.

2023-04-23

Bad User Experience

It is really hard to pay something in this app, since the total value always changes after typing the amount. When I am trying putting decimal values, the application transforms the total value in a huge amount. That’s really annoying and unsafe for the user experience.

2022-08-24

Making me rethink move to CIBC

In the process of moving to CIBC. I cannot believe the amount of in app advertising that just takes up space. Not to mention it’s for offers I’m not eligible for. Even free websites have an ability to pay to remove advertising. Here I’m paying, and still can’t turn off the ads. And I really don’t need to have half the screen taken up by a Costco welcome after I’ve read it, please add a delete notification function to that thing.

2022-08-23

Too many Ads!

Each time you login - you see 2-3 ads. Very annoying.

2022-08-20

Terrible

The app is horrible now. If you hated the periodic sign in offers, wait until you see the spam that is now littered through the basic account pages.

2022-06-17

Too Many Advertisements

Opening the CIBC app is becoming an increasingly annoying experience. Nearly every time I open the app, I’m bombarded by popups or banners espousing new “offers” that I have absolutely no interest in. As far as I can tell, there is no way to permanently disable these solicitations.

On top of in-app advertisements, CIBC has recently made the infuriating decision of using push notifications to advertise to me. This is particularly maddening since I appreciate receiving transaction notifications. I’m now caught between not receiving transaction info or receiving ads. Nowhere in this app is there any indication that the push notification permission will be used to send arbitrary “information” to customers.

Is a banking app that doesn’t pester me with “offers” too much to ask? If a developer or product manager reads this review, please consider at least adding an overall opt-out for these “offers”.

2022-02-17

A bank app that includes advertisements

I’ve been receiving advertisements more frequently within the app. I was trying to pay some bills and had to contend with a pop-up offer for a streaming service. I find this highly inappropriate. The app does not include a way to turn the ads off.

I am dissatisfied with this app/service and believe this review to be highly relevant. If it is deleted again, as it was yesterday, I will post it afresh. You should not advertise within the app, and if you do I should be able to opt out easily.

2022-01-15

Violates app store guidelines with notifications and ads :(

CIBC has started to send marketing via push notifications without asking permission. There is no way to opt out of them. Since 2FA prompts use notifications, you are required to allow these marketing notifications to use 2FA. This violates app store guidelines 4.5.4:

> Push Notifications should not be used for promotions or direct marketing purposes unless customers have explicitly opted in to receive them via consent language displayed in your app’s UI, and you provide a method in your app for a user to opt out from receiving such messages

When logging on, the app shows an ad that you must 1) scroll down to close 2) uses non-obvious styling to close 3) forces you to double confirm closing the ad with buttons that are styled in the reverse colours. This violates app store guidelines 3.1.7:

> must not manipulate or trick users into tapping into them, and must provide easily accessible and visible close/skip buttons large enough for people to easily dismiss the ad.

2021-10-18

Worst banking app

If I could give it a zero I would. Have to rest my password every single time I need to sign in. The app constantly freezes or glitches. Extremely frustrating when the point of banking apps is efficiency.

2020-12-21

Great App for Beginner Adults to Use & Learn

Did not know much about banking and the like starting out as a kid or at 18 but the CIBC app has worked great for all simple banking needs and has been educational as well.

Our CIBC in town has some awesome employees that really helped set up everything and continue to assist any time required through the years!

2020-04-18

Need a new feature

In this time is isolation, it would be nice to be able to schedule interact e-transfer for birthdays etc

2020-01-12

Login problem

When I try to login in the account every time it want to reset password. I already reset password 3times but till same issue

2018-10-08

E-transfers

The app works well in most cases, but not when I try to change the phone number in my profile. Makes it impossible to send an e-transfer because the app insists on sending a verification code to my old land line number.

2017-09-28

Cibc always crashes

You guys really need to step up on your technology. The app always crashes, and their ATM machines constantly are out of order or it says not available. It is 2017 and either you catch up with the times in modern society or you get left behind and all the future professionals and moneymakers will choose your competitor who is more technologically advanced and innovative. Don’t fall back too much!

2017-09-08

Balances are blank

Have not been able to view credit card statements for several days. Please fix!!

2017-09-02

Great app and great bank

Fantastic app.. and to everyone that complains about the e transfer or system issues.. it's going to happen unfortunately.. they normally resolve it pretty fast

2017-09-01

Awesome App

An intuitive, clean, and easy to use interface. It's feature packed and a pleasure to do banking with.

For those complaining about PCF, there is a separate app that works just as well.

CIBC Mobile Banking

Description

What's New in Version 10.70.6

Seller

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URL

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Game Center

VPP Device Licensing

Rating

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Devices

Languages

App Store: Customer Ratings

Ratings & Reviews

Needs to update their push notification

Customer

It’s been buggy for the past couple of months

Doesn’t work

call in

No Push Notifications

Updates are often worse

Dark Mode

Crashing

Bad interface

Great app, one lacking feature

CIBC

FIX YOUR LOG IN

Could be better

Crashes on iOS 26.2

Beed

Redownload every time

Great

Application 😵‍💫

Good useful app, but updates are to frequent

Affichage non fonctionnel sur ipad mini

Impossible to view e-statement

Summary page

I am not getting 2 accounts. Why? I wanted my transfer $2,000 to my account; Eugene Peter Atleo.

Worst banking app

Codes don’t arrive to your phone when you need them

Bank card

This app makes me want to switch banks.

Could be the worst among the big six

Credit card delivery time 1 month 2 weeks is crazy

E transfers

Clunky, dated app

Pointless app because they eventually stop allowing updates

Relevé électronique

Mise à jour/ upgrade

Can no longer log in

Garbage . Won’t even let me use my own app

CIBC

App icon

Meh

Updated every 2 weeks

Update

Worst app

Application et interface

Every time I swipe out on the app, I have to put in all my card information again

Useless updates

Doesn’t login

Forced updates

Embarrassing

Pourquoi compliquer

Ads on every login

Garbage

Page navigation kinda sucks

Always some sort of issue

They will randomly charge fee from your account

The worst in making disputes

Awful

Stop with the ads

Add Feature

Unable to add new etransfer contact and send etransfer

Poor