Seat was changed after original booking
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yankrap –
2020-02-24
Version 5.66
Had my seat booked as an aisle seat. When I checked in I found my seat selection had changed to a middle seat and no other seats were available except as upgrades.
Updating
+13
iPhone Screenshots
Description
To Fly. To Serve.
The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.
Features:
- Personalised home screen
Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.
You will also have quick access to flights you track, your most recent search and our best return fares to our most popular destinations.
- Book flights
Booking a flight with British Airways has never been easier. Browse our cheapest fares or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.
- Manage your flights
Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.
- Apple Watch
The British Airways app on Apple Watch provides easy access to the most important flight information while you’re on the move. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination.
- Flight status and schedules
Search and track all British Airways flights for the latest arrival and departure times.
- Exclusive features for Executive Club Members
If you’re an Executive Club Member, you can check your Avios and Tier Points as well as view your full transaction history on your device. Optional enhanced services available for our Executive Club customers travelling with baggage to check in at the airport. Anyone can join the Executive Club for free on ba.com
- Siri Shortcuts
Add Siri Shortcuts to quickly check your next flight and Avios points
Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
British Airways Plc Web Site British Airways Support Application Licence Agreement.
What's New in Version 5.71
We've made a few behind the scenes improvements for this update. You might not be able to see any obvious changes, but these tweaks help make the app faster, safer and more reliable
Seller
Name
British Airways Plc
Information
Developer
Categories
Version
5.71
Size
215.5 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4
Languages
English, French
App Store: Customer Ratings
All Versions
4.5 (3,477 Ratings)
App Store: Customer Reviews
Unnecessary app, poor usability
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teddy12678 –
2020-02-11
Version 5.65
I was told in order to add a boarding pass to my Wallet I would first need to download the app. I had to register, at which point I was told that fields marked “optional” were in fact required. After a lengthy registration process I was sent an activation email. I tried signing in and receive an error message stating that the action was currently unavailable. Please update your process to the 21st century bc every other airline in the world is able to just send me a quick pass for my wallet.
Don’t bother downloading this app, just fly with Air Canada instead!
Calling BA
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gm2701 –
2019-12-03
Version 5.63
I was unable to check in 24 hours prior and spoke to 3 different people to get the problem resolved.
Was on line holding for 50 minutes before I got a very nice lady, Nicki C, who was finally able to help me out.
The 50 minute wait was ridiculously long. It would be much better to have a live person on line to communicate with and resolve technical issues.
Great App
–
Kwame Ayesu-Attah –
2019-11-21
Version 5.63
Love it and very useful.
Review on Check In
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videzeroniet –
2019-11-19
Version 5.62
App very simple, effective process !! Wow !!
M
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Bond00987 –
2019-11-14
Version 5.62
The app is so slow in responding - one doesn’t know if the button was pressed or not
Someone should rewrite the app
Stops listing flights
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Butch Skulsky –
2019-10-26
Version 5.62
With new iOS updates on apple8 this app no longer provides information on booked flights. As of October 26/19. The app gives an error notice to go to the website. This problem has been ongoing for over a month.
Thirsty
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Emmapomo –
2019-10-16
Version 5.61
We weren’t offered a drink until late in the flight. Thought it was a bit odd. Fully booked flight so that might have been why. Service after was great. No complaints 👍
Awful!!
–
Cwrer –
2019-10-12
Version 5.61
Freezes. Has ZERO UAT testing. Not user friendly or intuitive.
Too Many Updates
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markiphidealius –
2019-09-06
Version 5.58
Will you stop the geeks already!! There have been 14 updates in the last 11 months and over 25 in the last year plus. This is ridiculous!! Either your software engineers have comprising photos of management or they’re just incompetent. Multiply this many updates by all the apps the average user has and half our waking hours are nothing but downloading new versions. I’m sick of it!
App and seating selection
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V Manugolu –
2019-08-12
Version 5.57
This is great to choose seating and online checking, only opinion missing is to select the meal preferences.
I hope it will be added soon.
I also wanted an option to update either with extra payment or with available air miles, this should have been allowed in app.
Terrible
–
symy1948 –
2019-08-05
Version 5.57
Fix your app
Terrible application that failed to check me in day long. No option to talk to operator in Moscow
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саф1936 –
2019-07-06
Version 5.56
Terrible application that failed to check me in day long. I ended up with horrible seat. No option to talk to operator in Moscow on Saturday. The other two operators could not help. So much for the alliance. What a joke. I thought I liked British humour.
Not great
–
melkington –
2019-06-25
Version 5.56
This app is very confusing to use. Wanted to use the upgrade function, but you have to be in a specific screen and it doesn’t work every time. Someone needs to review the flow of this app to make it more functional.
Seat choice
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Canada Nana –
2019-06-06
Version 5.55
I am really disappointed that I could not check in online at the first opportunity and now one hour later all seats are taken except for the middle seat I was assigned.
I. Yacoub
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IY@IY –
2019-05-18
Version 5.54
It is very disappointing that BA decides to choose a middle seat for me and not allow me when checking in to change my seat for free knowing that there are multiple empty seats in the flight. Never seen anything like it. Some people for different reasons can not sit in certain seats and should not be forced by the airline to sit in a seat that they chose for them. Very very disappointing.
App
–
DebGove –
2019-05-16
Version 5.54
Easy access, we love it!
Worst airline app possible
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innovate18 –
2019-04-23
Version 5.54
The BA app is really one of the worst airline apps I have ever used.
Of many user unfriendly malfunctions and illogical processes, it does not let you change seats once you check in which is ridiculous.
Flight to athens return
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bubi marchant –
2019-04-23
Version 5.54
I booked a british airways flight to athens on line on flight hub. Nowhere in my booking did it say that the ticket did not include a checked bag. On checking in online I found out my expensive ticket did not include a checked bag! How does anyone visit another country without a checked bag? On my leg to athens I was charged $60 CAN online for a checked bag which is extortionate. On my return flight when I tried to pay the additional baggage online it would not allow me to pay the one leg. The app kept on charging me for the leg I already paid. The BA staff were completely unhelpful.I gave up in the end reduced to tears. I was charged 75 euros for my bag at the desk which is absolutely outrageous! It wrecked the end of my holiday where I had gone to Greece to see family! I will never fly British airways again.I have flown to over 50 countries and this is by far the worst experience I have had.
Apps that knows your need
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K hamidi –
2019-04-19
Version 5.54
The British airline app is one of the best I have used so far, it knows your needs very easy to access all your needs . Simple , quick and reliable .
Linda
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rfgy2133 –
2019-04-10
Version 5.54
Absolutely my favourite airline!!!!
Mobile boarding pass fail
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dchan78 –
2019-03-23
Version 5.54
“Sorry this route is not currently eligible for Mobile boarding pass.” ‘This route’ is from Singapore to Sydney—meanwhile Sydney to Singapore a few days prior wasn’t an issue. Deleting the app: it’s useless and just taking up space on my device.
Unable to check in
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Doe-john –
2019-02-01
Version 5.51
Our flight was cancelled, rebooked after over 2 hours of time attempting to communicate with BA via internet, phone.
Still can not check in for tomorrow flight.
Agent could not even assist!
Never again BA!
Very slow
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Gscampy –
2019-01-31
Version 5.51
Very slow response time
Keeps crashing
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AnonymousCcPlayer –
2019-01-29
Version 5.51
The last two updates keep crashing, very disappointing when you have active bookings!
Giant mess
–
qaztree –
2018-12-22
Version 5.50
Why won’t the website just send me my passbook pass when I checkin? Why do I have to download this technical monstrosity?
Buggy and slow.
–
JEFF1234 –
2018-12-14
Version 5.49
Baggage management is super sketchy
No multi-destination
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Maher-Canada –
2018-11-24
Version 5.49
I wanted to book a trip that’s multi-destinations but app lacks that ability, deleted
One of the better airline apps
–
YYZ bound –
2018-10-27
Version 5.46
Smooth checkin, clear information, good UI
Only issue is that you “enter” the app using a booking. I will sometimes have multiple bookings on the same trip. It would be good to be able to view multiple.
Very glitchy
–
Spatulate –
2018-09-28
Version 5.45
App has encountered glitches that prevented progress: won’t accept mobile number if there are dashes, no error message, just can’t proceed (work-around: enter number without dashes); and blank screen when trying to check in (work-around: used desktop browser instead).
The first time I used the app, to pay for seat selection, I got an email two weeks later from BA warning me that my credit card and all personal details had been stolen by a hacker. I had to go through the hassle of canceling and replacing my credit card.
My overall impression has been highly unfavourable.
Awful app experience
–
Deadeyejohnny –
2018-09-17
Version 5.44
Designed to make you login (and register etc...) although you don't have to, there are ways around it.
But the worst part was that while trying to check in to my flight, it prompted me to add passport and info related to where I'm "staying" in the USA, but I wasn't going to nor through the US on any of my flights! The app wouldn't let me check in until I wrote down a US address, with a real zip code so I wrote down a random hotel in a city I'm not even flying to. Why would the app think this or ask for this info? No idea.
It also didn't give me the option to email mobile boarding passes to the other travellers on my trip, it would only let me save their boarding pass to MY phone...? -What! So now the person I'm travelling with, doesn't even get to hold her own boarding pass! How is this acceptable?
Constantly logs out
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Jh Kenya –
2018-07-27
Version 5.43
App now approaching uselessness. Randomly crashes and forces login.
Useless, useless, useless. This is what I’ve been paying BA’ premium prices for???
B
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Hoeschie –
2018-07-25
Version 5.43
Updated new app version. Tried to check in with mobile. Was asked to insert passport info so clicked on link. All req’d info was already completed and stored so clicked on “ go to online check-in” and simply takes me back to original page. It keeps looping so I can’t check in! Not a great version update
Flight delayed 3 hrs and the app was still showing old time to board!
–
Pedram Rahbaran –
2018-07-16
Version 5.42
Flight delayed 3 hrs and the app was still showing old time to board!
Good but...
–
oooKDooo –
2018-05-01
Version 5.40
Managing a reservation should way more easy to do. The web app load is very long which is not very convenient, isn’t it?
Not very easy to use App
–
Naradamini –
2018-04-01
Version 5.39
This app is not the friendliest for first time set up. I had time and patience to go through hoops to complete it. Hopefully, future use will not be as painful.
Needs work
–
Snakeyes' –
2018-01-21
Version 5.36
Can't book multi-city destinations or open-jaw flights on the app, only on laptop.
Mostly works well
–
Oidrees –
2018-01-18
Version 5.36
The app is functional most of the times and works well, however, following are the sticking points:
- inability to do multiple city bookings
- inability to search with local discount offers
- cannot check in on connecting flights together if the 24hr mark has not been reached. For example, JED-LHR-YUL - the app will not let you check in for the LHR-YUL leg until it’s within 24hrs for the flight. To go around this, you need to check in on a PC.
Crashes & Not updated for the iPhone X
–
Ashak256 –
2017-12-20
Version 5.36
Please update the app for the new iPhone X as it doesn't support the new screen size and constantly crashes when opened
BA app
–
Fiona Jay –
2017-11-28
Version 5.35
Well designed and useful app for a frequent traveler.
Poor service
–
Numbiceman –
2017-10-23
Version 5.33
I wonder why I bothered to book on BA. Such lousy customer care both in flight and off. Had better service on a EK A380 than on an old rickety BA 777. Perhaps the oldest 777 G-YMMF in their fleet and they have to use it for a third world country. Classic.
Slick
–
Joe Snowman –
2017-10-03
Version 5.33
boarding pass worked really well for connecting flights - painless
Works flawlessly and better than .com site.
–
rianlb –
2017-09-12
Version 5.32
Currently the best airline app I use.
BA app
–
Micashca –
2017-08-27
Version 5.32
Works well.
Great App!
–
Bebobra –
2017-04-21
Version 5.29
Easy to navigate to check in and get boarding passes.
Okay App, chunky features
–
Colb.45 –
2017-04-13
Version 5.29
I fly a frequent amount and I was very frustrated with the BA app. Not very user friendly and always have issues with the seat configuration. Would expect a more refined app from a premier airline.
BA app
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Hackels –
2017-04-07
Version 5.29
I find this very useful to check bookings, flight departures and store boarding passes.
Apple Wallet integration
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Saeid. –
2017-01-12
Version 5.28
Needs a few improvements:
1) Having the ability to add my BA card to Apple Wallet App.
2) Seat selection during check-in is still a hassle.
Great app
–
Newinlondon –
2016-12-11
Version 5.26
Very convenient, easy to use and great when on the go!