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Description

Beach house? Condo? Cabin? Your perfect vacation home awaits. Travel better together with Vrbo.
• SEARCH from over 2 million unique places to stay in 190+ countries
• PLAN and collaborate with friends and family using Trip Boards
• BOOK securely from your phone or tablet
• TRAVEL anywhere and share trip details with your group
With the Vrbo app, you can:
SEARCH
• Browse vacation homes with pools, backyards, and all the room you need.
• Find vacation homes you won’t find on many other travel sites.
• Filter by what’s important to you and your group: price, location, amenities, and more.
• See property photos and reviews at a glance.
• Have questions about a property? Get quick answers from our virtual assistant.
PLAN
• Tap the heart to easily save places you love to a Trip Board.
• Invite friends and family to join your Trip Board and help you plan.
• Leave comments and vote for your favorite properties.
BOOK
• Have questions? Message the owner or manager to ask about the property.
• Book and pay securely on the Vrbo app with your credit card.
TRAVEL
• Quickly access important booking details like check-in instructions, • WiFi passwords, and arrival information -- even when you’re offline.
• Share important trip details with friends and family by adding them to your trip.
• Access your conversations and message homeowners from your device anytime.
Note: currency is displayed as CAD or USD in the property listings unless otherwise noted.

What's New in Version 2020.19

Widgets! View a trip countdown and get helpful reminders on your Home Screen by adding the new Vrbo Widget available only on iOS 14.

Seller

Name

HomeAway.com, Inc.

Information

Categories

Version

2020.19

Size

215.6 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 13.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Danish, Finnish, French, German, Italian, Japanese, Norwegian Bokmål, Portuguese, Spanish, Swedish

App Store: Customer Ratings

All Versions

 4.5 (21,059 Ratings)

App Store: Customer Reviews

Vrbo app. issue

 – 
stanman_60
 – 
2020-07-27
Version 2020.14
I have used this app before on other trios and it was very good This time the app would not load my trip info. I’ve been somewhat in contact with tech support but they were not very helpful. I am a bit disappointed

Bad very bad

 – 
Rrrimp
 – 
2020-07-25
Version 2020.14
I booked a place for my birthday and the day I was suppose to check in... I was outside the place but no one showed up. I waited there for 2 hours and then I got an email that my reservation is canceled.
DON’T TRUST THEM

Easy Peary

 – 
Ms SL
 – 
2020-07-23
Version 2020.14
So easy to make a reservation! The site is so easy to use and you can contact the rental owner with gyrations at any time - love it 😊

Worst place to book

 – 
CrazedLILasian
 – 
2020-07-15
Version 2020.13
I’ve planned trips frequently and was sent some links from buddies they found off vrbo. The first place I booked said they had availability for the week however this was not the case. The second place I booked, I received no response from the owners. The third place I booked was a scam that required a certain amount of guests therefore upped the price but advertised it at a cheap price for less than the maximum that turned out to be the minimum number of guests at a set price. This app is god awful, owners don’t reply/have no obligation to, there is no commitment or service for the customers wishing to rent a property.

Payment issues

 – 
LesTaueux
 – 
2020-07-13
Version 2020.13
I wasn’t able to pay through the email link you sent me.
I had to go on the main website in order to make the payment.

Damage deposit takes forever

 – 
rrpgs
 – 
2020-07-11
Version 2020.13
Takes two weeks from ending our stay to initiate the damage deposit refund then takes 3 to 4 weeks to process. Will not use this again.

Confusing and note helpful

 – 
marcstickle
 – 
2020-06-23
Version 2020.12
Wrong price advertised. More than doubled before accepted by owner and then couldn't book it. We spent 1.5 hours on hold and 3 phone calls to VRBO and multiple messages to the owner. Both ssy they can't fix it "call the other party" and neither would call each other to solve their/our problem.
Frustrated beyond!!
This is not customer service!
Next time will use air bnb or another booking agency.

Prices

 – 
traveller2021
 – 
2020-05-17
Version 2020.09
When I put my price range for a nightly rate the list shows that but once you click on a house to see it the prices increase- therefore they don’t show the amounts in your price range

VRBO makes vacationing a breeze

 – 
SavageJan67
 – 
2020-05-07
Version 2020.09
We have used VRBO to book holidays all over the world and have consistently had positive experiences. I highly recommend this app!

Why show unavailable listings?

 – 
Alkor7
 – 
2020-04-15
Version 2020.07
This app shows me listings that are unavailable for the dates I selected, does it want to waste my time on purpose?

VRBO crooks during COVID pandemic

 – 
Rmnn canada
 – 
2020-04-13
Version 2020.07
Our March 21-28 VRBO booking on St Maarten, Smaart Vacations PM John, refused to refund the other 50% of our vacation in spite of COVID-19 pandemic. We are both health care workers and unemployed with no income in sight. Our loss was over $3000 CDN. We can’t believe how heartless these people have been!
Our family will never book with VRBO again unless this gets rectified. We have written to everyone and one of the agents did call us back and said that almost all owners were giving full refunds in the light of the situation, and we are in an unfortunate 1-2% of owners who are instead choosing to be very greedy, steal our hard-earned vacation money and run! Despicable. At the end it’s the owner’s discretion. We have, however, been contacted by a lawyer looking into a group action suit against VRBO.

Twin Palms Vrbo # 358482

 – 
RnCec
 – 
2020-04-06
Version 2020.06.1
We rented this home from Dec28/ 2019 until March 15/ 2020. We moved out of the house on January 22 due to numerous issues . I think vrbo should ensure that pictures on their web site are accurate and updated . The outside furniture looked fine in the photos but was in fact broken and the paint was peeling on the bench that was also rotting out .
The kitchen cupboards were dirty and open food was left in the cupboards and fridge .
The atrium in the master bedroom was not cared for and the last straw was an ant infestation we had to deal with .
This home is not what is shown on the vrbo website . We would like to forward to vrbo
Cecile and Rob Neil

Despicable Company

 – 
Should-be Working
 – 
2020-03-29
Version 2020.06.1
This is an Expedia owned company that didn’t help us out when we weren’t even allowed to leave our country to travel to our rental property during the COVID-19 pandemic. Greedy owners took all of our money, and VRBO just stood by and supported them. AirBNB did full refunds for their renters - they get ALL my business from now on.

Greedy Scammers

 – 
Pihslac
 – 
2020-03-28
Version 2020.06.1
VRBO refused to issue a refund after i was unable to travel due to Covid19. They would not assist in any way and their live chat was frequently disconnected by the chat agent anytime it was convenient for them. Do. Not. Support. This company.

No communication

 – 
janellesdoyle
 – 
2020-03-25
Version 2020.06
I have been trying done 9 days to get in touch with anyone at vrbo or evolve vacation rentals.
We are trying to cancel due to the state being on lock down, and have still not heard back from anyone.
They have now gone and processed the entire payment, after 9 emails, Facebook messages, comments, calls, and 5 messages through app.
This is a joke!

AVOID VRBO!!!

 – 
Frustrated traveller 2020
 – 
2020-03-19
Version 2020.05
Used to love VRBO until recent buyout by Expedia. They couldn’t process a simple payment on my recent rental leaving me scrambling to contact the owner myself. Multiple calls and online chats ended every time with promises to get back to me, elevate it to tech department, a resolutions department etc. All went unanswered. No responses until I re-initiated contact.
Their final resolution? PAY THE OWNER DIRECTLY IN CASH!!
Spent 3 days of my “vacation” travelling across a Caribbean island to meet up with the owner and pay him as much cash as my debit card would let me withdraw each day. On the third day the bank flagged my card due to multiple large cash withdrawals in a foreign country. 2 hours on hold for that....
I have used AirBnB as well with NO issues whatsoever. They have my business now. VRBO - never again. Cam I give Zero stars?

Worthless

 – 
Melgol0616
 – 
2020-03-16
Version 2020.05
App and company are both worthless. Will not refund any amount or allow you to reschedule a booking even during a global pandemic. They could step up and force the policy but refuse.
Use AirBnb at least they actually care about people.

Villa for 2021

 – 
burkemf
 – 
2020-02-28
Version 2020.04.1
Spent a great deal of time searching for villas in Southern Dunes for next year as my place has already been booked. Using VRBO was a great time saver to review places in this community. Booking was easy and confirmation immediate. Thanks for helping get settled for next year!

Disappointing

 – 
who are you trying to kid?
 – 
2020-02-25
Version 2020.03.2
That the pricing shown on the listings does not reflect actual/final prices....teaser prices to get you to book then horrendous additional “fees” to both Vrbo and owner to overall total. I find this practice to be very deceptive.

Does not work

 – 
Evyflygirl
 – 
2020-02-24
Version 2020.03.2
I’ve always used Homeaway seamlessly and now that it’s VRBO the app won’t let me sign in and keeps saying unexpected error Can’t even view upcoming trip.

Terrible App

 – 
fun2right
 – 
2020-02-21
Version 2020.03.2
This app is totally non functional. Non of the actions work. Including trying to make a payment. It was designed on the cheap and they won’t spend the money to fix it. I would give it no stars if I could.

Argh

 – 
Seriously on Jam
 – 
2020-02-18
Version 2020.03
Canadian issued MasterCard that is not acceptable for VRBO while I am in the USA. Does not make sense.

Can’t use the app to book

 – 
SRS #1
 – 
2020-02-15
Version 2020.03
Stick with the website app is useless

Excellent

 – 
creto
 – 
2020-02-14
Version 2020.03
Facile à utiliser

The VRBO captions are tiresome

 – 
WUUWUUW
 – 
2020-02-12
Version 2020.03
100 people looking at it
always booked
good find etc etc etc
Just the facts and forget the hype.

Buggy APP. Great idea and very useful if it works

 – 
Canadian counter
 – 
2020-02-11
Version 2020.03
Dates malfunction. Payments malfunction.

iPad

 – 
cwf6970
 – 
2020-02-09
Version 2020.02.2
Poor performance when using an iPad

Price trap

 – 
lwc726
 – 
2020-02-07
Version 2020.02.2
The lead price should be the price paid per night.

Programmer for this app should be fired!!!

 – 
bjybvdsaghh
 – 
2020-02-03
Version 2020.02.1
Worst most useless app ever!! VRBO get a new programmer ASAP!!! You are probably loosing tons of customers!

Worst booking experience ever

 – 
Prairie Mum
 – 
2020-02-02
Version 2020.02.1
What has happened to VRBO’s user experience to cause it to be THE WORST travel booking experience on the web? After 6 weeks we can finally get through the payment process.
Do better!!!

Question

 – 
iuehsbs
 – 
2020-02-02
Version 2020.02.1
Why are the prices in US dollars?

Great Service

 – 
Cortaa
 – 
2020-01-30
Version 2020.02
Used VRBO for years. 99 % success. ( only one bad experience )
Thanks

Haute Bohemian Hideaway

 – 
anew review
 – 
2020-01-29
Version 2020.02
Kelowna’s best kept secret, a cozy cottage downtown! We loved our stay, the place was spotlessly clean , lots of towels and best of all he beds were comfy . Decorating was something out of a magazine ,it was perfect . Check in was easy and being my first time using VRBO the owners were super helpful and responsive to any questions I had . The Guest book was also very well laid out and tried several of the suggested restaurants too! Cheers,Melissa

Impossible to contact anyone!!!

 – 
Racbor
 – 
2020-01-27
Version 2020.01
The app has no help or way to contact anyone at VRBO. VRBO website is also broken. I have an urgent question. Why don’t you have an email or phone number for people with questions!!!???
Airbnb is so much better for service and they aren’t great.

A fantastic tool for any traveling

 – 
Maria-Luz
 – 
2020-01-23
Version 2020.01
We have been using VRBO for many years now, and our experience has been in all cases absolutely flawless. Thank you very much!

Top Vacation Rental site

 – 
Holiday4488
 – 
2020-01-19
Version 2020.01
Our family has used VRBO several times over the years and we have never been disappointed. This is the #1 vacation rental site!!!!!

Oops!

 – 
andreaprairie
 – 
2020-01-14
Version 2020.01
For a couple of years now, when I try to access my bookings in the app, I get the “Oops! Try again” message. So frustrating. Never happens in airBnB app so what’s the issue here, VRBO? I just access my account via Safari now.

The best way to travel

 – 
Ork master
 – 
2020-01-13
Version 2019.27.1
We have stayed in about 10 home away/ Vrbo . Have stayed in some amazing places . Thank you

Excellent APP

 – 
Salmon Cove NL
 – 
2020-01-12
Version 2019.27.1
I have used this service several times and have always gotten excellent service.
It is so user friendly and gives me peace of mind that my information is secure and everything is professional. I only book a vacation from VEBO and recommend it to everyone.

VRBO Booking

 – 
Jocoraelle
 – 
2020-01-10
Version 2019.27.1
Emails that I wrote requesting info were answered promptly and professionally.
The website was efficient for booking and payment.
Joy

New version issue won’t allow me to pay

 – 
gbayguy
 – 
2020-01-01
Version 2019.27
Defaults to zip code and I am Canadian eh not American so I have a postal code and it won’t change so now I cannot pay my remaining balance.... fail on the update

Happy for fine great spots!

 – 
SmileJunkie78
 – 
2020-01-01
Version 2019.27
We have used VRBO for a few of our vacations and love it - thanks!!

Commentaire

 – 
florida best
 – 
2020-01-01
Version 2019.27
Facile et rapide merci

Difficulty sending a message to owner

 – 
2woodies
 – 
2019-12-31
Version 2019.27
I had to revert to my home away account to send a note to the owner. Using the VRBO app, I could not find a place to ask a question without booking. NOT VEY CONVENIENT.
Dave Woodhouse

Lousy followup

 – 
conor1!
 – 
2019-12-15
Version 2019.26
We have been attempting to book a stay for a week now. The app hangs and is unable to redirect, and we can’t get a confirmation of whether our reservation is confirmed. The VRBO bot is useless for anything beyond checking availability dates and it doesn’t pass you on to a human.
Very disappointed.
Conor Sampson

Price details not what quoted.

 – 
Jo-Anne12
 – 
2019-12-09
Version 2019.25
Price details absolutely made no sense. Had discussion back and forth with owner who said it was VRBO issue. Which is difficult to understand. Never had issue when previously used VRBO.
Also they are charging us VRBO fee, we pay to use VRBO ? Should have went directly to resort I guess.

Terrible customer service

 – 
teo2711
 – 
2019-11-24
Version 2019.25
Beware if booking internationally. I booked a family vacation 8 months in advance and the owner cancelled. The property was in the US and although I’m in Canada, the payment was charged in USD. When we got the refund, VRBO used the current exchange rate and we lost almost $300 CAD. The customer service rep was rude and not helpful at all - told us it was our fault and to contact the owner. Makes zero sense that they leave the customer on the hook for this. Terrible customer service and we are still out the money.

Rates

 – 
Savvy ski
 – 
2019-11-22
Version 2019.25
I adjust settings to CAD but ever time I use the app it defaults to USD. BIG difference in rates and makes booking complicated and sometimes confusing

Unhappy to learn that VRBO is actually HomeAway

 – 
unhappyvictorian
 – 
2019-11-08
Version 2019.23
I am still waiting for my reimbursement from HomeAway after the property owner cancelled my booking in August. HomeAway still ‘looking into’ the payment they say was processed. Very frustrating. Hope to get it resolved before Christmas?