2020-03-08
Spin unlocked bike wouldn’t go
We unlocked the bike but it wouldn’t go so we didn’t even get to ride it at all.
Updating
iPhone Screenshots
Description
Spin gives you the freedom to move. Just download our easy-to-use, reliable app for access to thousands of shared scooters and bikes across the country. Need a lift? Hop on a Spin for a safe and affordable way to commute, get around campus, run an errand, or get some fresh air. Spin scooters and bikes are emissions-free, so you’ll also help keep the air fresh every time you ride.
How to Take a Spin:
- Open the app to find the nearest Spin scooter or bike.
- Unlock your Spin by scanning the QR code or by entering its ID.
- Ride safely to your destination, using bike lanes where available.
- Park responsibly, avoiding pedestrian right of ways, building entrances, and wheelchair ramps.
Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact support@spin.pm, or find more info at www.spin.app
What's New in Version 2.31.0
Thanks for riding with Spin! To make your rides even more enjoyable, we update our app regularly.
What's new:
- Bug fixes and general improvements
Seller
Name
Skinny Labs Inc.
Information
Developer
Categories
Version
2.31.0
Size
92.3 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 17+ for the following:
Unrestricted Web Access
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Arabic, Burmese, Catalan, Chinese, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Lao, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Somali, Spanish, Swedish, Thai, Ukrainian, Vietnamese
App Store: Customer Ratings
Ratings & Reviews
4.5 of 5 (2,014 Ratings)
App Store: Customer Reviews
2020-01-28
Worst verification process ever.
Enough said. Try to use Apple verification and it fails. Probably because I wouldn’t share my email address.
2019-12-29
Was charged for a scooter that didn’t work and it wouldn’t relock
See above
2019-12-28
Didn’t work
Did not start. Tried several times. Waste of time.
2019-12-19
Fun when phone works
Bad network connection kills the system. You can’t lock it properly with a bad signal. Also map borders (a notable zone) is not obvious in the map.
Otherwise really enjoyed it.
2019-12-16
Glitchy app hard to end ride or know where to return the scooter once stranded
Glitchy app hard to know where to return the scooter once you are stranded and scooter won’t move but you are still being charged for ride and also warning about $25 charge for leaving scooter in wrong spot!?
2019-11-12
Bad
Scooter stopped working after one minute and then wouldn’t allow me to lock it and continued to charge me for the time.
2019-10-19
Battery. Died
Not fun
2019-10-19
Battery died
The app said the battery had 42% but it quit after about 25 minutes and had to walk to get another scooter.
2019-10-14
Didn’t work
I signed up and started a ride but it didn’t work. I would like a refund.
2019-10-13
Scooter
The best day of my life 🤷🏼♀️
2019-10-13
Scooter didn’t work
Scooter power doesn’t work!
2019-10-12
Did not work
Did not work
2019-09-28
Dead scooter
The scooter had no power ! Charged for nothing. Hope they will reimburse me.
2019-09-24
I want my money back
I’m in town for a week and my first 12 hours of needing a ride, there a no rides available. I want my money back.
2019-09-14
Bad ride
Won’t run or move and still charges you money... stay away from these scooters.
2019-09-11
FromNashville
App is so slow. Brakes were brutal. Not recommend
2019-09-02
My ride got taken while paused!
My ride got taken while paused
2019-08-31
Broken
Scooter didn’t work
2019-08-29
Voice notifications
Riding in Knoxville, I hear a garbled message and so keep going and the garbled message comes up again and then no throttle. I went to park the unit and wasn’t able to and so had to walk it back a few blocks to park. Notifications in the app would be better.
2019-08-24
Awful first experience
Scooter unlocked and didn’t work then said it was illegally park so I move it manually to a legal parking. :(
2019-08-22
Dc spin riding
Loved it! What a fantastic way to get around this huge city and way more affordable than lime scooters.
2019-08-20
Brutal...never again
Worst experience ever. Signing up was brutal. After entering all of the payment info requested the APP did nothing and there was no way to move forward. I could only go back and try and try again. After 4 times of writing the SAME info it worked. Then when my
Wife and I were finished using the scooters she could
End her ride and with my
Scooter 6” away I could not because it was not a legal parking area according to the app. No matter what I did I could not find any legal spot to park my
Scooter while the APP kept happily taking my money. Unbelievable! Never will I use SPIN again.
2019-08-19
Waste of time and money
Scooter did not work, so couldn’t use it then wouldn’t lock so being charged the whole time? We’ll find out. BF’s also wouldn’t unlock so couldn’t use either
2019-08-10
Slow app
The app was very slow to start up
2019-07-22
Family
On vacation trying to rent for myself my wife and my kid, app won’t allow, sucks, Spin just lost out on $$$$
2019-06-30
Piece of s app
Won’t let you register as a new member.... how tf do I use it.
2019-06-13
Poor riding quality
Worked half the time I paid for
2019-06-13
Couldn’t end the ride
Ridiculous guarding this thing for 10 mins trying end the ride. Parked beside a ton of other scooters and with 2 other people who parked there and ended no problem.
2019-06-01
Buggy app
Have to restart it often. iPhone 7
2019-05-27
Power
No power on that one. First ride for me
2019-05-26
Frustrating
Why are you charged $5 before you ride and why can’t you sign out two bikes at once.
2019-05-20
Didn’t work - no instructions- waste of $5
Waste of $5
2019-04-01
Hh
Didn’t work
2019-03-28
Thanks
I would totally use them if I could add money to my account using PayPal
2018-04-16
Awesome!
Was easy to use, I was able to get to point A to point B quickly!
2017-08-15
So much better than normal rentals.
Riding a bike for $1.00 is so much better than having to pay out $10.00 for a traditional bike rental!