2026-05-07
Jm
Meilleur
Updating
±0
#3 in Top Free Apps > Lifestyle
-2
#22 in Top Free iPad Apps > Lifestyle
iPhone Screenshots
iPad Screenshots
Description
Quickly and easily connect and control your smart home devices through SmartThings.
SmartThings is compatible with 100s of smart home brands. So you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances.
With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app.
Then control your smart devices using voice assistants including Google Assistant
[Key Features]
- Control and check in on your home from wherever you are
- Connect your smart devices across many different brands to work together by setting ‘scenes’
- Build routines that are set on time, weather, and device status, so your home runs smoothly in the background
- Allow shared control by giving access to other users
- Receive status updates about your devices with automated notifications
- Talk to your devices using Google Assistant
- Track, monitor and save money on energy with SmartThings Energy. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours.
- Receive recipe recommendations by scanning meal kits, wine, and meat. Plan, shop and prep meals with the help of SmartThings Cooking
※ Some features may not be available in all countries.
[App requirements]
Some mobile devices may not be supported.
- iOS 17.0 or later / iPhone XR or later / iPad 6 or later
※ App permissions
The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.
[Optional access permissions]
• Apple Health : Used to sync with Apple Health data to give you better Family Care insights
• Apple Music : Used to read music album information
• Bluetooth : Used to scan for nearby devices using Bluetooth Low Energy (BLE)
• Camera: Used to scan QR codes so you can easily add members and devices to SmartThings
• Contacts : Used to get phone numbers of your contacts to send text message notifications
• Location : Used to locate your devices, create routines based on your location, and scan for nearby devices using Wi-Fi
• Local Network : Used to find Wi-Fi connected devices
• Microphone: Used to add certain devices to SmartThings using high-frequency sounds
• Notification : Used to provide notifications about SmartThings devices and features
• NFC : Used to check information about devices that you intend to connect
• Photos : Used to play photos and videos on SmartThings devices
• Voice recognition : Used to convert voice to text
What's New in Version 1.7.46
• Select your desired category in the Routine creation assistant to get Routine suggestions, and even receive recommendations for your next personalised automation (supported in Korea, US, Brazil, Germany, Spain, France, Italy)
• Update all related Routines at once when replacing a device
• See transparent execution history showing when and why Routines ran
• Security and safety alerts are prioritised so you never miss critical moments
Update now and experience it!
Information
Developer
Categories
Version
1.7.46
Size
1,012.6 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 12+
Compatibility
iOS 17.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air11M4, iPad Air11M4Cellular, iPad Air13M4, iPad Air13M4Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4
Languages
English, Albanian, Arabic, Armenian, Assamese, Azerbaijani, Basque, Belarusian, Bengali, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kannada, Kazakh, Khmer, Kirghiz, Korean, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian Bokmål, Oriya, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese
App Store: Customer Ratings
Ratings & Reviews
4.5 of 5 (73,252 Ratings)
App Store: Customer Reviews
2026-05-07
Mysa issue
Unable to link Mysa with the app since last update
2026-05-05
Agréable
Une application très utile
2026-05-05
Steer clear
Nothing but problems. Why does my dishwasher need my precise location. Cannot start dishwasher from phone. What’s the point. AI dishwasher can’t figure out how to run a cycle.
2026-05-04
Barely works
I don’t know if it’s the app, or the tv, but there seems to be something up with the app, where, despite both devices I’m trying to connect being on the same wifi, the app isn’t recognizing the tv I’m trying to pair, so, idk what’s up with that
2026-05-02
Worst App
Not up to date and loading home page forever
2026-05-02
Worst app
Worst
2026-05-02
Stop asking reviw
Stop asking review all the time
2026-04-29
Incontournable
J’utilise SmartThings sur iOS pour gérer plusieurs appareils Samsung à la maison (réfrigérateur, cuisinière et télévision), et globalement, l’expérience est très positive.
Ce que j’apprécie particulièrement, c’est la centralisation : tout est accessible dans une seule application. Je peux surveiller et contrôler mes appareils à distance facilement, ce qui simplifie vraiment le quotidien.
Les automatisations sont aussi un gros plus. Pouvoir créer des routines (par exemple allumer la télé ou ajuster certains appareils selon l’heure ou ma présence) apporte une vraie valeur ajoutée à la maison connectée.
L’intégration avec l’écosystème Apple s’améliore aussi, notamment avec les raccourcis Siri et les contrôles rapides, ce qui rend l’utilisation encore plus fluide.
Quelques points à améliorer toutefois : l’application peut parfois être un peu lente à se connecter ou à charger certains appareils, et certaines fonctionnalités pourraient être plus complètes selon les équipements.
Malgré ça, SmartThings reste une excellente solution pour gérer une maison intelligente, surtout avec des appareils Samsung. C’est clairement une application qui continue d’évoluer et de s’améliorer.
2026-04-29
Inutile
Comment faire une application aussi inutile? Samsung fait de bonnes TV mais pour les logiciels, ils ne sont pas très bons.
2026-04-26
App becomes more and more annoying over time
I just want to control an AC unit. Samsung wants to push a lifestyle marketing platform with constant updates and interruptions. Extremely anti-consumer.
2026-04-26
Terrible app
Would give zero stars if I could, and maybe stop asking if I like it????
Seriously I bought a Samsung TV, not like I chose it for the app.
2026-04-26
It stinks
My initial review was one star, I came back to make sure it was one star, it might’ve gotten worse somehow
2026-04-25
Basic
This app is Ancient very basic options even when I have Teevi sound bar, washing machine and a lot more appliances from Samsung, but still the connectivity among them and useability is two out of 10 when first I found out about this application I’ve never had TV remote option on my phone, so it was amazing now long time has gone by the options on the remote are still very basic no advancement. There is no way to turn on the sound bar from the app. You have to literally turn on the sound bar Samsung sound bar with a remote or with a switch on sound but itself, then you can control it with the phone and still there are so many complicated things if the sound bar is connected via the TV via HDMI cable then again you cannot control the sound bar now if I use this app 10×8 times I have to sign in again. This app needs a complete transformation actually needs to be built from scratch again. There should be a visual of remote on the screen all the time we should be able to control it from your disappointing anyways.
2026-04-23
Bonne application
Très utile
2026-04-23
😔
You harass me too much asking for a review every time I open the app. It’s very annoying
2026-04-22
Connect issue
Very poor to connect
2026-04-21
Stop
Asking for a review and getting made at me for giving 1 star.
2026-04-20
Not great.
Disconnects regularly from the tv.
Doesn’t connect to the oven unless you manually connect it at the source (oven) first. What’s the point of having a remote if you have to start it up by manually setting it up on the device?
2026-04-20
Bon
Super bon
2026-04-18
Great App
Very helpful to keep my home automation together
2026-04-17
Choppy, blank screens, etc
Still not logged in and managing devices after 30 mins, and I’m an iOS developer and it support person.
2026-04-16
Tellement difficile a comprendre
Pourquoi faire simple quand on peut faire compliqué.
2026-04-16
Super Convenient
Makes my life easier.
2026-04-15
keeps turning off
every time i need to close the app and open it again, and it’s so slow
2026-04-15
Super buggy app
Has troubles connecting, disconnecting. It’s pretty bad almost always
2026-04-15
Bien!
Cest super pour avoir tous les accessoires ensembke mais parfois l’application decide de faire apparaître une page de téléchargement et je ne peux rien toucher pendant ce temps
2026-04-14
Updates are supposed to fix things!
Thanks for destroying the routines screen with useless item numbers!
2026-04-14
Widget is broken
Widget don't see any routines created
2026-04-12
Test
Test
2026-04-10
Never connects
Can never get this app to work.
2026-04-07
App not useful for Samsung fridge
The actual fridge temperature doesn’t show, only the set temperature.
2026-04-06
Tanné de me faire demander tous les jours !
Si j’aime l’application! Oui je l’aime mais j’haïs les demande de rédaction d’avis !
2026-04-05
App Review
Good to have this kind of app,great help for my new qn neo 80qled tv.
2026-04-05
🫶
🙏
2026-04-05
Won’t let me screen share on IPad
I click screen mirroring on and still won’t show my tv, but when I use a horrible 3rd party app to screen mirror it fine my tv instantly and works
2026-04-04
It’s great laundry machine
But there is no scheduled cleaning operations is worse part of Samsung product
2026-04-03
Very annoying
You constantly have to redownload the remote controller. For whatever reason it doesn’t remember your logged in so you also have to log in or wait ten minutes for it recognize that your devices are around. For such a big company you would think Samsung would have a better app.
2026-04-03
Ok
Ok
2026-04-02
Awful
I give this app 0 stars. I bought it, I own it. Why do I need to open an account to access functionality? Why does it need exact location and other information? I want to use a product not be beholden to a data sucking apparatus. Have a bit of time to assess but as of now I’m considering returning for another product.
2026-04-01
.
Completely useless and unnecessary!
2026-03-30
Meilleure que les autres
Bien mieux que Google ou autres appli.
2026-03-29
Need FindMy for solarcell remote!
Need FindMy for solarcell remote!
Would love functionality with Apple passwords.
2026-03-27
work on the timing
icl the app is pretty good when i cant find my remote but like, its so slow when it moves and it doesnt pause on time or the volume doesnt go up/down when i literally press on it
2026-03-26
Works and then doesn’t work
Broken after updates and I can’t be bothered to fix it
2026-03-24
App developers should be ashamed
Your team should reflect on the terrible app that has been launched. You’ve created a remote app that required a remote to configure? Perfect!
2026-03-21
Application inutile
L’application prétend toujours que la télé est débranchée, ce qui est faux.
2026-03-20
Does what it says!
This app really does the trick. And there is so much more to it, cannot wait to go out and purchase some smart home products that are functional with it other than my tv. Looking forward to creating some great things in the home studio with lights and strip lights etc.
2026-03-20
Garbage app
App is terrible as is their operating system on their TV’s. I’ll never buy another one, go Sony all the way!!
2026-03-19
Privacy Abuse, Trash Functionality
Samsung insists on requiring exact location. F that. Trash company with trash privacy standards and trash products. I’m culling my home of anything Samsung
Constantly does not recognize previously connected devices, requiring hard resets or complex troubleshooting. Like everything Samsung, it straight up sucks.
2024-12-17
Does Not Work
I downloaded the app to add photos to my TV in ambient mode, but when I open the app it’s continuously loading. Never works.
2024-04-04
this app sucks
slow. glitchy. freezes up. need to restart it frequently.
2023-11-20
Cannot change photo on frame tv
I try all the troubleshooting and I’m still unable to change the photo on my tv which kind of negates the whole purpose of having a frame tv.
2023-10-27
IOS 17 compatibility
Honestly, it’s disheartening to see how poorly the app is performing with the latest iOS 17 update. The fact that such a reputable company like Samsung can’t seem to get their app to work smoothly with Apple updates is truly frustrating.
Every time I try to use the app, it’s like playing a game of chance. I can open it without any issues, but the moment I try to interact with a device, it crashes without fail. It’s incredibly frustrating to have this happen repeatedly.
I understand that technology can be complex, and there may be compatibility challenges, but it’s 2023, and we should expect better from a company like Samsung.
2023-10-22
Application plante
L’application plante aussitôt que l’on souhaite consulter un appareil configuré. Je ne peux pas avoir le contrôle sur eux.
2023-10-22
App plante sans pouvoir faire quoi que ce soit
Smart thing me répond continuellement qu’ils sont au courant et feront les correctifs, mais depuis mon achat, impossible de contrôle à distance mon lave vaisselle. L’app ne fait que planter et smarthing ne répons pas a mes question, ils ne font que m’envoyer un texte générique chaque fois.
2023-10-21
Appli non fonctionnel depuis la mise à jour
L'appli ne fonctionne plus depuis la mise à jour. Sous iOS 17. Des qu'on clique sur lappareil l'appli se ferme.
2023-10-21
iOS17 installed then nothing....
Since I got my iPhone and iPad upgraded to iOS17, this app is bricked. I mean the app opens, but as soon as you select one of your appliances the app crashes. Now a useless app.
2023-10-14
iOS 17 bug
Unable to connect to my devices since the update to IOS 17
2023-10-13
Not working
Some problem with the ios17.1
The app not working
Always it bug!!
2023-10-12
It does not work with ios 17
The app stopped working when I upgraded my phone to IOS 17.
2023-09-30
Good job with the update!
Swiping motion for remote was so unnecessary from the previous version. Nice job with the new update!! The app is finally very useful. I love the remote feature!
2023-09-27
iOS 17 - crash
Since Ios17, app crash as soon as I wanna connect to my fridge, oven or dishwasher. For an unknown reason, microwave works…
2023-09-27
L’application plante
L’application plante à chaque fois que je sélectionne mon réfrigérateur dans la liste des appareils
2023-09-25
L’app se ferme lorsque je tente d’accéder à un appareil
L’app crash dès que je tente d’accéder à mon réfrigérateur ou mon four…
2023-09-25
Unable to detect TVs
The app cannot see any of the TVs that are connected to the wifi. Other random apps on the app store can connect instantly to the TV and Samsung are unable to do it with their own devices. This is ridiculous.
2023-09-24
Dernière mise à jour
Je ne sais pas si cela vient d’ios17 ou bien de la mise à jour de l’app mais il n’est impossible de d’aller dans les paramètres de ma laveuse. Je ne peux plus la programmer depuis l’app.
J’ai déjà supprimer et reconfigurer la laveuse. Rien n’y fait.
2023-09-22
Bogue
Incapable d’accéder à mes appareils avec iOS 17. Même en désinstallant l’application et en l’installant à nouveau.
2023-09-20
Unresponsive App
Half the time the devices added to the app keep going on circle. Kill app few times. Launch again. Very frustrating
2023-07-17
Disappointing
I have a Samsung smart fridge (an older version). Samsung family hub worked fantastic, especially for uploading pictures. Now that Samsung decided to discontinue this and force us to use SmartThings, I can never connect to my fridge since the app does not recognize a slightly older version fridge. I can no longer use any of the options for the fridge I was able to use before (shopping list, see inside - very helpful when at the store) etc. This is very disappointing and considering the amount of money we spend on appliances which should at least last 5+ year you would expect that if forced to use this app, Samsung would have ensured it worked properly and was compatible with older version smart fridges.
2023-06-23
Great Hub works like charm.
This Smarthings hub is great and give you control of home automation.
2023-01-29
Frame TV picture upload
Constant challenge to upload pictures to frame tv. Works about 10% of the time. Very frustrating.
2023-01-16
Lost all device settings and automations
I have updated to the new app and have lost all my device settings and automations. Now the app refuses to detect my Smart thing hub
2022-02-19
What a convoluted mess
Email verification, two factor authentication, requires location tracking on always?!
Most people are looking to use this app as a proprietary means of secondary control for their smart home devices so you can hopefully store your remotes or if god forbid you have lost one. Samsung makes this process arduous to say the least where they are attempting to collect and disseminate so much personal data that I actually got fed up during registration and flat out deleted this app entirely.
Samsung you do not need to track my phone at all times to be able to register a bluetooth connection so I can control my tv! This kind of blatant over reach into the personal lives of your clientele is part of the problem with today. If you wish for me and people who are also privacy sensitive to continue to purchase your products, you will need to turn around to the fork in the road where ethical privacy standards were discussed and take the other road.
2021-06-25
App ne se branche pas au réseau
Bravo Samsung!!! J’avais une app qui fonctionnait bien avant votre mise à jour. Maintenant je n’ai plus aucun de mes produits qui fonctionnent…. Je devrais me débarrasser de tout ça pour aller vers Apple!
2021-06-23
Broken
This latest update broke practically every function in this app.
2021-06-23
June update
Since the Latest update (June 2021) the app hasn’t worked at all. It changed all the interface and doesn’t connect to anything and can’t do anything! Please fix this soon!! Husband logged out of the app and can’t even log back in!
2021-06-22
Piece of crap
Garbage app compared to the original. Features don’t work well, less responsive definitely a downgrade.
2021-06-22
Newest update broken but looks good
I was excited to see that they had vastly improved the app interface. Except now nothing in the app works. I can’t connect to my sensors to see data, the widget button presses do nothing, I can’t move things from room to room. It says it can’t connect.
Existing scenes work when launched from the app and automated system is still working though.
2021-06-22
App ne fonctionne depuis le nouvel update
Ca fait 3 jours que l’app ne fonctionne plus sur mon iPhone depuis l’update. Pas tres professionnel! App est fonctionnel sur ma tablette Samsung.
2021-06-21
Turning off auto update
This latest June update has rendered SmartThings useless. I cannot connect to any devices whatsoever anymore…It removed my lighting groups and Hue integration is buggy… Also what’s the idea of putting all devices in the favorites?
2021-06-21
Can even sign in on the app
$2000 TV and can’t even set it up with the app should be ashamed
2021-06-20
Devices not working after latest update
You need to fix this, nothing works now after latest update.
2021-06-20
Are you stupid?
After this update its impossible to connect to the hub... A great piece of hardware ruined by idiots programmer... Bye bye Samsung... I'll don't even bother to sell my 2 hubs, I don't want more people to be stuck with this piece of junk.
2021-06-20
Keep getting error since upgrade
The app keeps giving an error “cannot connect to device” since the recent update. Please fix. The app was working fine before the update.
2021-06-19
Même plus possible de fermer une simple lumière.
SVP l’application SmartThings originale avant Samsung allait tellement mieux.
2021-06-19
Connection issue!
Every time Samsung pushes a new version, something broke. This time the app lost connection to all devices. I could still see their status but not able to operate any. Pay your software developers more and hire competent people please!
2021-06-19
Null
Les informaticiens de SmartThings sont null.
Plus il font des mises à jour moins cela marche.
C’est de pire en pire.
Je quitte SmartThings pour Hubita!!!!
2021-06-19
Won’t load or connect
What a pc of $h/t app you created. Can’t login on one device, won’t load on another. Are you actually trying to drive people away from your products?! I am so glad that at least one device has the old version so I can actually control my house properly. Seriously get your crap together.
2021-06-19
Needs improvement — too many bugs
Like the new UI/UX — much better than the previous one, I think it can be even better. Still too many bugs occurring frequently (e.g., some devices go offline, running a scene fails to control some devices (it should at least try again if any devices failed), devices are not controlled on the iOS app because they’re “having trouble connecting” (works on other mobile devices, just not from the iOS app as of today), etc. Needs better quality assurance before release, if you want to keep the users.
2021-06-19
Do not update to June 2021 update
I updated to the new app and now I can’t control any device on my app. It won’t even connect to my hub( even power cycled the hub and nothing works) What’s strange is Alexa voice commands will still work. Stay away until they fix this bug filled mess.
2021-06-13
Caution: Never buy Samsung appliances
I renovated my entire home and purchased Samsung appliances, TVs and products. It was a terrible decision. Each one of the appliances (fridge, stove, combo microwave unit, dishwasher) has malfunctioned, broken down and needed technician repair. The SmartThings app has few features, freezes constantly and after I changed my wifi router, it won’t even connect to the new network (it also stupidly doesn’t give you the option to reconnect to the new network). So none of my “smart” devices are even connected. It may seem “cool” to have Samsung products, but trust me when I say it’s not worth the money or headache.
2021-05-08
Privacy Concerns
Why does Samsung require your location at all times to use simple features?
The application requires an account and your location at all times for even simple features to be enabled. When I turned off location access in my phone a number of features disappeared. So I set my location manually and the features reappeared but do not work.
If I am not using a feature that requires my location, why does it disappear?
In today’s age of privacy concerns, should not be a requirement and should make people suspicious of what Samsung is doing with your information.
2020-08-29
Don’t migrate if you’re using Smartthings classic
The whole automation and monitoring is down and nothing works. The support team do not respond to any support ticket. My system has been nonfunctional for past 30 days. It’s horrible !
2020-08-26
Slow
Unless there are settings I don’t know about, it takes about 18 seconds to go from clicking the app to accessing the remote for my TV since it has to reconnect every time I reopen the app. (I’m not fully closing the app, so I don’t think it should disconnect every time.) Also, why is there no keyboard option to type when searching on the TV??
2020-08-15
New Version is poor
After being forced to upgrade to new version can’t get interface to Alexa to work and can’t change times that scenes automatically run.
2020-08-14
Disappointed with Samsung
I bought this hub for my home before I started my renovations and did a few trial installations to see how it behaved. The end result is the experiment flopped, and thankfully I wired one room already in such a way as not to depend on the hub but to have a default where if the hub fails that I could still have lights operate normally.
I connected 5 lutron caseta switches. Here is were I was disappointed with my purchase, one switch is for the bathroom exhaust fan where if I open up the options page for that switch on the phone app, it gives me an option to set the time of day or a particular day to shut off the switch, also another option is to shut the switch off at a preselected time after the switch is turned on. I selected the maximum of 1 hour. And back away from that setting for it to take effect. It worked but it will not repeat again the next time the switch is turned on. For me to have that option, I have to open up the app first and that takes several seconds before it populates the screen. Then I have to select the switch on my screen, once it opens up, I have to go into options page for that switch and select the timer off setting. If I count all that time, it usually takes at least 12 seconds. There is no choice here but to do this each and every time I want to use that feature. My fans tends to stay on a lot, as I leave home right after a shower. Another example is I have used their feature called, “if this, then that”. And this I use when I turn on the exhaust fan, the bathroom lights turn on in dim mode. And that feature works 75% of the time, the other 25% is for the reason that all programming resides on the SmartThings server and if there is an interference in the signal for my wifi, it will not operate. I’ve watched this for 6 months now and for my location it will not work 25% of the time. Also, when it does work, it will have a delay of 3 to 6 seconds for the lights to turn on, and I learned that the reason for that is it has to go out to their server and back to my home instead of going from my SmartThings hub to my Lutron hub which are physical side by side. That is also annoying.
I’m surprised with Samsung that they would allow their name on this hub as it has too many limitations and could easily be programmed to clear up the flaws, yet they don’t. I’ll be putting it back in a box and selling it soon.
2020-05-09
Bad update
Since the update, I can no longer use the track pad in the TV remote section of the app. I can only use the top part (volume, home, etc...). Please fix this ASAP. I use this app all the time and now it is useless.
2019-09-01
connection impossible
l app ne peut même pas ce connecter au conte ou a juste une page blanche. ipad air 2.
2018-11-25
Can’t see my TV
No luck with connecting to my NU7100TV. Useless for me though.