2026-03-13
Offers are broken
For whatever reason, the offers portion stopped work. Keeps telling me to check back Monday but nothing appears. Now I can’t claim my roll up the rim prizes.
Updating
-11
#77 in Top Free Apps
±0
#5 in Top Free Apps > Food & Drink
±0
#8 in Top Free iPad Apps > Food & Drink
iPhone Screenshots
iPad Screenshots
Description
Meet the new Tim Hortons app—now including Tims Financial! Download the app to enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order, earn Tims® Rewards Points, and redeem rewards in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, games, and Tims Financial—all through your phone!
Tims® Rewards
Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding?
Tims® Financial
Looking to maximize your points? Sign up for the Tims Credit Card to earn Tims Rewards Points everywhere you shop.* Plus, other great benefits!
Personalized Offers
Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out!
Scan & Pay
Save time at checkout with Scan & Pay. You can now pay for your order, earn Tims Rewards Points, and redeem rewards with one simple scan of your app.
Order Ahead & Delivery
Skip the line inside by ordering ahead with the app. Choose a location, put together your perfect order, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door.
Save Your Favourites
Add recently ordered items with one tap—or create a list of your personal favourites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it.
Contests and Games
Score prizes and extra Tims Rewards Points with our fan-favourite contests and games like Roll Up To WIN™ and the Tims NHL® Hockey Challenge™.
DISCLAIMERS:
The Tims® Credit Card is powered by Neo Financial™ and issued by ATB Financial pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Inc. Tims® Financial is a registered trademark of Tim Hortons Canada.
*Certain purchases are prohibited by law from earning points.
What's New in Version 7.1.523
Meet the new Tim Hortons app—now including Tims Financial! Download the app to enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order, earn Tims® Rewards Points, and redeem rewards in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, games, and Tims Financial—all through your phone!
Tims® Rewards
Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding?
Tims® Financial
Looking to maximize your points? Sign up for the Tims Credit Card to earn Tims Rewards Points everywhere you shop.* Plus, other great benefits!
Personalized Offers
Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out!
Scan & Pay
Save time at checkout with Scan & Pay. You can now pay for your order, earn Tims Rewards Points, and redeem rewards with one simple scan of your app.
Order Ahead & Delivery
Skip the line inside by ordering ahead with the app. Choose a location, put together your perfect order, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door.
Save Your Favourites
Add recently ordered items with one tap—or create a list of your personal favourites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it.
Contests and Games
Score prizes and extra Tims Rewards Points with our fan-favourite contests and games like Roll Up To WIN™ and the Tims NHL® Hockey Challenge™.
DISCLAIMERS:
The Tims® Credit Card is powered by Neo Financial™ and issued by ATB Financial pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Inc. Tims® Financial is a registered trademark of Tim Hortons Canada.
*Certain purchases are prohibited by law from earning points.
Seller
Name
Tim Hortons
Information
Developer
Categories
Version
7.1.523
Size
162.8 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated 12+ for the following:
Frequent/Intense Contests
Compatibility
iOS 15.1 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, French
App Store: Customer Ratings
Ratings & Reviews
4.6 of 5 (416,479 Ratings)
App Store: Customer Reviews
2026-03-13
Simple/Easy
This app is very straightforward.
2026-03-12
Treat Time
It’s nice to have points to treat myself.
2026-03-12
Rewards card
Most of the time the rewards card don’t scan at the drive through window
Loose so many points I usually spend 10.00 to 17.00 and get no points
2026-03-12
tim
easy to order
2026-03-12
Apple Wallet
It would be nice to be able to use the Apple wallet again. I found it very convenient
Thank you!
2026-03-12
Tea
I love the taste and flavour great service Thank you
2026-03-12
Great idea
But I don’t like how some of the workers don’t keep an eye on the free coffees and by the time you realize you didn’t get your free coffe you have already left and pay for my free coffee.. workers need to pay closer attention
2026-03-12
Love the convenience
I love the convenience of everything being in one scanner but the connection at most store are horrible so i dont always get my points or roll ups because there in such a hurry to get me threw they dont want to wait for app to load
2026-03-12
Ice capp
Thr ice capp is soo good
2026-03-12
Awesome
Love it
2026-03-12
Awkward
Weird that we have to activate an offer then add that item in a second action. Especially when sometime you can’t even add the item. Example: I used an offer for a bagel with cream cheese but could not select cream cheese under the spreads options as it was greyed out. Had to ask at restaurant. They tried to get me my offer points but failed. Poorly designed app.
2026-03-12
Offers
If you know what I buy, why do you send me offers I will never use??plus adding a nickname is pissing me off
2026-03-11
can not roll up rim on my phone leeskathi@gmail .com i have 83 to roll update
roll up rim
2026-03-11
Fantastic. Hockey. Jeux mots , points cafés gratuits. Etc etc. Merci bcp Tout les matins ♥️🫶
Tout les matins c’est Tim. Et souvent 2 x. Merci 🤩
2026-03-11
Best
I love this place, my favourite place ever. ice coffee forever!!
2026-03-11
Coffees
Sweeter then Sweet🍯
2026-03-11
It’s time for Tim’s is music to my ears
I need to stop spending money there. But it’s too good
2026-03-11
Mme
Très bien facile à nous retrouver bravo
2026-03-11
Best Tim Hortons
This is absolutely the best Tim Hortons location. Especially if you actually want to sit down and enjoy a coffee. Definitely a great place to take friends and family. Staff are very kind, and welcoming. Restaurant and facilities are always clean and tidy. If you appreciate Tim Hortons for the coffee shop it was made to be then this location is the one you want.
2026-03-11
Time app
Very user friendly, two thumbs up
2026-03-11
Good
Very good coffee
2026-03-11
Value and good coffee
Roll up the Rim is my favourite.
2026-03-11
Game
The in app game could have a prize system for collecting points or discounts.
2026-03-11
Café torefaction foncé
Plusieurs restaurants ne font pas de café foncé. Parfois difficile à se procurer
2026-03-11
Love Tim’s Coffee
Excellent coffee. Staff always so pleasant
2026-03-11
Roll up
When going to Tim’s I am not receiving my roll up on my app very disappointed
2026-03-11
Best Tim’s in comox valley
The new Tim’s an cliff ave. In Courtenay is the best fast friendly service and they go above and beyond to make sure that you don’t have to
wait even in busy times
2026-03-11
Good treats
Coffee is okay treats are tasty
2026-03-11
Good
Well
2026-03-11
Carol
The app is fine until it goes to the next order loosing the original order number. Yesterday I got a coffee, donut and 2 breakfast sandwiches for this morning . When we opened the bags there was 2 bagels with a potato. Not my breakfast sandwiches.
2026-03-11
Convivialité
Manque de convivialité
2026-03-11
Timmies
We love Timmies and the ap. Thanks for the rewards, although I haven’t had many. 😊
2026-03-11
B
Great app
2026-03-11
Everyone loves a deal!
Great savings that change weekly!
2026-03-11
So many fake reviews
Seems like they’re really cheating out with the roll ups this year I’ve won a donut and a coffee in a month so far. I get a coffee every morning.
2026-03-11
Best apps
Easy to use, you can order, play and have free coffee almost every week. And the offer i save a lot.
2026-03-11
Roll ups
I like the app, but I am still waiting for a response about the roll ups I didn’t get?
2026-03-11
New user
The app is easy to navigate
2026-03-11
My points
I have eared my points and I should never lose them and, I should be able to spend them how I want. I have earned a free coffee and for answering survey questions using my time and then if I don’t get the coffee in a few days I lose it. Please reconsider your rules
2026-03-10
Tim Hortons
Recommend if your going to Tim’s and there is a big lineup just order online and skip the line and on the app there are offers like get 2 breakfast sandwiches for $6 CAD
2026-03-10
Drive thru
Some stores won’t let you preorder for the drive thru. Talbots street east. St. Thomas. Ontario .
2026-03-10
Lack of sync!
Some items listed in the menu and available for order are sometimes not available in the actual store! Then the sites claim that refunds cannot be made!
2026-03-10
Missed my roll cup
Tim’s is great but they gave me a normal cup this morning and not a roll up the rim cup . I was quite disappointed
2026-03-10
Fantastic
This APP is amazing. Build your points, roll up the rim, amazing offers.
2026-03-10
Awesome
Love this app it’s the best :)
2026-03-10
App
App never works and their roll up never wins anything other than a donut.
2026-03-10
Beverages and Services
Always happy when I entered in Tim Hortons…everything is good and fresh
2026-03-10
J’adore
Toujours accueilli avec un beau Bonjour et sourire… et toujours très bon (Val D’or 3e avenue)
2026-03-10
Coffee at Tims
Enjoying the new enhanced coffee menu. Keep up the good work and add more.
2023-12-02
Removed Apple Wallet Functions
Since the launch of scan and pay, Tim Hortons removed the option to add our tims card to Apple Wallet. This is very annoying as sometimes it takes a while to open the app OR might have forgot my phone at home and could have still scanned my tims card on my Apple Watch wallet. Very annoying. Please add it back.
2023-07-11
Used to be so good
When the app first launched it had amazing offers, was easy to use and the roll up the win prizes were always good, making it a no brainer to go to Timmy’s almost every day. Now it’s gotten so bad it’s almost like they want us to go to McDonald’s instead…
2023-06-07
SLOW
This has to be the slowest app ever, this needs to be fixed. It takes an extremely like time to load anything.
2023-06-03
such a slow app!
i feel like i’m in 2012 with how slow this app is. it shouldn’t take me 10 minutes to order a coffee. do better!
2023-02-06
Worst update possible
Why fix something that’s not broken, like the hockey challenge is gone completely, and it’s super buggy to use now. Not a fan at all
2023-01-01
Terrible App!!!
You really expect users to go the extra mile and submit a ticket just for you guys to even address the endless issues in YOUR app??
I remember submitting a ticket for something the app should have had from the start and support responded saying they have gotten a lot of tickets/requests asking the same thing that I did!! That was YEARS ago and it STILL hasn’t been implemented into the app!!!
So yes, as that other person said, you submit a ticket like they ask, only to get further ignored. Even if they address it, they don’t fix anything. They just want to know who’s saying what, to take away the anonymity. Look at them — they don’t care about your privacy, they were collecting data they weren’t supposed to be. And they only want to give us a free coffee and donut for doing so.
What a joke. TERRIBLE.
2022-12-27
🤣🤣🤣
IT’S LAUGHABLE HOW TERRIBLE THIS APP IS, YET IT WAS GIVEN EDITORS’ CHOICE
WHO’S THE DUMB**** THAT GAVE THEM THAT????🤣🤣🤣🤣🤣🤣
2022-06-03
Deleted, Disappointed
This app doesn’t even get a star after I found out it was tracking my every move. Do better Tim Hortons. You lost a customer, won’t be coming to your store anymore.
2022-06-03
Tracks Location
According to the government Regulator, this app has been tracking its customers every few minutes all day, every day. Remove it if you have it installed.
2022-06-03
Avoid ! They track everything about you
Avoid this trash app.
2022-06-03
Shame on Tim Horton
EDIT: love the canned developer response to all complaints -- go to your web site for further tracking? Running!
Been tracking you and me without my permission even when I wasn't using the app. Tim Hortons has proven that they are not worthy of the esteem and idolization the Canadian people bestowed on them. Deleted forever, will drink Tim's never.
2022-06-03
Read most recent reviews
Read the article. Never any offers too. Good riddance
2022-06-02
Literal Spyware confirmed.
Do Not Download.
2022-06-02
Panopticon
An insidious and craven breach of Canadian privacy. Shame on you Tim Horton’s, collecting geotagged data without our consent (presumably to SELL TO UNKNOWN THIRD PARTIES) is unacceptable behaviour from any corporation, and a flagrant abuse of Canadians’ trust in your organization.
I hope this scandal leads to a widespread boycott. I’ve deleted the app, and will be advising everyone I know to do the same.
It’s time for Canadians to stop trusting Tim Horton’s, the man is long gone and the company doesn’t deserve our trust or respect anymore
2022-06-02
Tracking All your data
Apparently this app has been tracking everything you have been doing even when the app is logged off. It’s been in the news if you haven’t downloaded the app already I would steer clear of it.
2022-06-02
Tim Hortons is under investigation in Canada for location tracking
This application is currently under investigation in Canada for tracking its users when the app is not open when users choose to track only when the app is open. Shame on you, Tim Hortons. You lost a customer.
2022-06-02
Essentially malware
I deleted the app after the news that Tim Hortons was using it to continually track location data every few minutes, even when the app was closed.
2022-06-02
App tracking a mass invasion of Canadians' privacy'
Tim Hortons' mobile app tracked and recorded users' movements resulting in "a mass invasion of Canadians' privacy" that violated Canadian laws, an investigation by federal and provincial privacy commissioners has found.
2022-06-01
It’s international news that this app has been spying illegally.
Read the news. This app has been illegally spying on everyone who’s installed it for years.
2022-06-01
App Tracks You
App tracks you even when it’s closed. Been collecting for years. Delete it ASAP. Completely in-Canadian.
2022-06-01
THEY SELL YOUR DATA !
Tim Hortons' contract with a U.S. third-party location services supplier contained language so "vague and permissive" that it would have allowed the company to sell "de-identified" location data for its own purposes.
Surveillance of our everyday movements reveals where people live and work
report by The Canadian Press was first published June 1, 2022
2022-06-01
No privacy
Just read the privacy policy of the App and it says how this App may collect any information from you and doesn’t guarantee the security of data collected! Do not trust them!!
2022-06-01
This app tracked you even when you weren’t using it.
Please read the news regarding this app.
The app was tracking you without your permission - even when you were using the app.
Don’t take my word for it - research it - and tell your friends.
2022-06-01
Tims
Stop tracking us
2022-06-01
Sleazabag app
This app is here to steal whatever information it can about you, all the time, and sell to whoever is buying. Should be banned
2022-06-01
Tracking people?
Gone gone gone. That’s all I can say about this app and my support of the company. Track people without their permission….. shame!
2022-06-01
Recording users data isn’t okay, Tim :)
Tim Hortons crossed the line by recording our daily data and activities without a clear consent that the same shall be done even when the app is not used! This is very disappointing..
2022-06-01
Tracks you ….. at all times , everywhere
Illegal fraudulent company tracks you without telling you
App deleted .
2020-01-06
Garbage
I started writing to the app creator about how difficult it had been to use the app and just to contact support, they make you go through a checklist of things to try (as if it’s your fault). I did them and of course it still doesn’t work. Then they close the chat session automatically and direct you to another long form with unrelated questions to answer.
Easier to just say your app sucks. It does not work and I’ve tried randomly for a few months now thinking one day it will.
Going to Starbucks.
2020-01-06
Worst ever
Thought I would be smart and put all my gift cards on my app and be able to pay we fun story is that the app actually must work for
That. Got to Tim’s and an updated happened log me out to get logged back in I needed to wait for an email ( that can take up to 3 mins) follow a link and we’ll my gift card is no longer on my account, which is now sitting at home because well I thought that was the point of the app so now I’ve paid out of pocket.
2020-01-06
App won’t work anymore
Ever since latest update it’s stuck on home loading screen. Can’t access rewards or order
2020-01-06
No email received
I am still waiting for email so I open the app after last update
2020-01-03
Why did you make it worse? - Broken again
Now I can’t even reload or order from the app. What’s going on?
Would love to know who thought this user experience and design through... increased barrier to entry, wasted design space, more scrolling more clicking. The location finding has gone from okay to absolute garbage.
Come on guys. You had a better thing going before this release.
2020-01-02
Frustrated
The new update is very inconvenient. When trying to log on it says you need to use a code in your email. However I NEVER get the email no matter how many times I try to do this. I am doing this during my break and then t never works.. I end up wasting my break trying to get the app working and I’m not able to eat as a result of this new update. The app should go back to being easier to access so I can get back onto my own account especially since my money is on the Tim’s card which I can’t access..
2020-01-02
Sucks: Eats up your money💰
I got a French Vanilla from Tim Hortons online and had to pay for ONE DRINK AT LEAST 3 TIMES!!! This is really disappointing it just ate my money! Then I called Tim’s and asked where my order was. (As everyone else would do the same). They said they never got my order and said to pay again. I complained to them and even showed them my BILL that I have PAYED!! They still said to pay again, since they never got my order. This app is just trash. Totally trash. I would totally recommend the Starbucks app over this one!
I would only have this app back if you guys fix this bug!!😡
2020-01-02
Updated version SUCKS
I enjoy the look of the new updated version of the app, but they changed so much that I barely know how to use it anymore!
1. There’s no where to add a gift card on there. PLUS they make it 10x harder to reload from a saved paying method (visa, debit, etc)
2. Trying to find the location you usually use is now completely haywire because it won’t show you what the place you want looks like to get the right location. Because if this I chose the wrong location for my mobile order on my way to work, missed my order which had me starving to death at work, and I lost about $5 from that.
I love Tim hortons with all my heart, but this is ridiculous. Why fix something that wasn’t broken in the first place?
2020-01-01
Lost my account and money on the app!
Lost my tims account due to the new update, I go to log in and I get the email verification and I try to open with the app but nothing happens. I lost 30$ and I tried to transfer the money to my new account I made and I can’t even email the email they gave me to get my money because it somehow doesn’t exist. Good job Tim Hortons won’t be using this app anymore and the customer service isn’t the greatest as well
2020-01-01
Why all the needless updating
It was nice when the app first came out. I liked it and it was convenient. Then they started rolling out updates some broke the app some made it work again, some were intuitive some down right confusing. The last iteration was working well and easy to use and the did it again, another update. Now there is an even longer process to order and not very straight forward. Thanks for nothing. Then there are these new lids that leak everywhere that customers and employees hate. Thanks again. I have been a customer for Almost 50 years and I think it is time for a change.
2019-12-31
Not intuitive
You MUST make it possible to scan rewards and pay from the same screen - having to hand phone twice while switching screens at drive through or counter does not align with the convenience people expect from an app - especially bc you are Tim’s, not GG’s coffee shop in a dark alley. Get with it! Your prices have gone up but not your level of service.
2019-11-28
Update ruined it
Last updates wiped my balance and rewards (that’s stealing, just FYI) and all of my history, now I can’t add balance back. So, basically I can’t use this app.
I waited patiently for it to resolve, nope. I wrote to their support and received nothing back after several weeks. Sooo...now I give one star. Fix it!! And don’t forget to respond to support tickets!
Oh and also, you are WAY overdoing it with new menu items. Too cluttered. TH had an identify, now it’s a mess.
2019-11-09
Crap
I got an email notification that I’d no longer be able to use my google sign in but an email address. Okay no biggie. Go to Tim’s this am, order a coffee. I have a $20 card loaded in the app as well as my Tim rewards. App says I have to log in with an email so I use my gmail. Get a verification code. Enter it. ‘Sorry we are unable to find your account’. I tried again. Same response. I enter another email thinking maybe I didn’t use gmail. Same thing. Retry. I have three email addresses and I tried all three multiple times whether entering the code manually or tapping through the link in the verification email to get to the app in my phone. I’ve tried now about ten times. Nothing. I had to pay for my coffee with cash and I didn’t get my points. Not looking promising for reaching anyone judging by others’ comments. I’d better get my $20 back and I won’t be using this dumb app again.
2019-09-02
Can’t load payment
I cannot load a cc and cannot get support. I don’t know how anyone can use this. So frustrating.
2019-09-01
Terrible
My credit card info changed and the app won’t let me up date it. Tried deleting the app and entering it and it still didn’t work. Tried to setup a new account with my other email and it also won’t work. Asked for support on Thursday and never heard back
2019-05-13
Crap!
This app sucks. I’ve placed mobile orders several times and then when I get to Tim’s the order didn’t go through. They make me order and pay again, but later I discover that the mobile order went through along with the counter order. In the end, I’ve paid twice for one order. Terrible app. Starbucks works every time, why can’t Tim’s ?!?!?!
2019-05-11
Crap
Would be awesome if it actually gave you the 7th cup free and didn’t reset to zero skipping the free one. Do better Timmies.
2019-04-20
Beware!
Bought a Tim card to transfer to app ( as I have numerous times). Keep getting error message. Call Tim’s - randomly they no longer permit this yet their website states you can. Waste of time and money.
2019-03-22
Add Wallet comptability
Starbucks has done the rewards points and digital card right. You only need to open the Wallet app (double click power button) with all your other digital cards. AND your digital balance and rewards are linked on one card so you only need to scan once.
I don’t want to have to dig through my apps, find the Tims app, wait a few seconds for it to load, click on the reward card to use it then click on the digital balance to pay. Bad design
2019-03-03
Apple wallet
It would be nice to be able to access my Tim card balance with the Apple Wallet instead of having to unlock the phone and then go to the Tim app.
2019-02-27
Thieves!
I lost at least 70 dollars worth of saved gift cards because the app logged me off one fine day. When I went back on, I had a zero balance! It’s been almost 3 weeks and still no one at the head office has gotten back to me. To top it off, the app is no longer working at the location I always go to. It shows an “x” in the app under locations. Yet the machine for mobile pick ups works for others. Not happy with all the glitches with this app!
2018-11-20
Convenient, but...
Convenient for when I don’t want to wait in the long line ups, but it’s really quite dumb that they weren’t able to create an app that charges you the exact amount for your meal, instead doing flat amounts of 5, 10, 20, etc. You know, the way literally every other mobile food app works?