Email for support bounces back
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eH client –
2020-02-19
Version 4.6.2
App worked fine, but I would like a way to cancel purchase immediately
Updating
iPhone Screenshots
Description
Use Boost mobile ordering to preorder meals from your favorite spots on campus, and pay using your credit/debit card or meal plan (at participating locations)*. Just pull out your phone and select your school, pick your current food craving, customize your meal, and choose a pickup time that works best for you!
Boost offers convenience, options, and fast service at your fingertips, leaving more time for studying, seeing friends, and enjoying life on campus.
With Boost mobile ordering, you can:
- Skip the line
- Customize orders
- Pick up on your schedule
- Get exclusive offers
Check it out for yourself!
*Not all credit cards are accepted and vary between locations. Pre-paid debit cards may not be supported depending on issuing bank.
What's New in Version 4.15.0
Wait for it… we have added the ability for you to scan and pay for your items in app so you don’t have to use a kiosk or go to a central cash. Our goal is to make the app more convenient for you. Oh, and we’ve fixed some bugs too.
Information
Developer
Categories
Version
4.15.0
Size
60.3 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 12.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, French
App Store: Customer Ratings
All Versions
3.5 (228 Ratings)
App Store: Customer Reviews
Bug
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Roitelet 0976 –
2020-01-28
Version 4.6.2
It doesnt let me pick a pickup time!
Poor system
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Ronelinho –
2020-01-21
Version 4.6.0
Accepting the order is great. But a direct pickup time is terrible when your placing mobile orders.
The idea is that the customer would like to skip the line and receive their order ASAP. Otherwise they may as well stand in the line.
Very poor in an age where technology should speed up service
I arrived but they said they didn’t receive any order
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MicDeng –
2020-01-07
Version 4.5.0
Still had to order inline
Poor execution
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Sir_Kyle –
2019-10-16
Version 4.3.0
Terrible vendor support and reliability
Doesn’t work
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pdps fetus –
2019-10-15
Version 4.3.0
Literally doesn’t work
Add points cards
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RAJAKING_24 –
2019-10-01
Version 4.3.0
That's the reason I stand in line
Good service but please update when items run out
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hsisosbjsiwbdjcjdh –
2019-09-16
Version 4.2.0
Please find a way to update the menu when an item has run out so that I don’t end up ordering it and then finding out that it has run out when I go to pick it up. Thanks!
Promo codes?
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Dimitri04 –
2019-09-16
Version 4.2.0
“20% off when you sign up for email” signs are everywhere at Fanshawe College. So I decided, hey, why not.
Downloaded the app, signed up for email, placed an order. While there was an option for “Promo Code”, I never received an email so I just assumed it would automatically apply it.
Nope. Promo code was never sent to me. Promo codes don’t automatically apply to your orders either. So download this app to just get your food “quicker”, but don’t expect any promo codes to work.
Refund approved but haven’t received money
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SeanS911 –
2019-04-21
Version 3.5.0
I’m Langara College student,
On day April 3rd I made a purchase through the app. Unfortunately the subway store was closed due to a fire in the building.
I contacted the Boost customer service for my refund. The refund was approved in few days and the associate told me I would receive the money within 3-5 business days. I has been 21 days that I am waiting...
You will have glitches 24/7
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Yaayyy4546 –
2019-04-03
Version 3.5.0
The app developers just don’t know what they’re doing. Every time they update the app it glitches and you can’t use it. Endless problems always with this app. Don’t rely on this app for food, heavily unreliable.
No
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Hgfxdjbv –
2019-04-02
Version 3.5.0
Wrote a review in the past. Developers claim that you can contact support to get a refund. Let me just tell you right now I’ve been trying for months. Don’t use this app. No refund was given both through the app or by the Tim hortons.
Too many problems
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luvhila –
2019-03-13
Version 3.3.0
There has been way too many problems with this app especially when I order food it literally won't print it to the store! This is so frustrating and I end up always explaining and waiting about twenty minutes longer.
Crashes at payment
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Ray 778 –
2019-02-25
Version 2.13.5
App crashes when trying to add my credit card
Doesn't work
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Skxksoslqpsnd –
2019-01-23
Version 2.13.3
Closes when I try to add payment
Tatips
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Can't register a credit card –
2018-12-14
Version 2.6.4
I have been trying to register 2 different credit cards and the app can't accept and inform that the credit card number are wrong
Never Working
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Aihpas –
2018-11-28
Version 2.6.4
The app has never worked for me, I have deleted it, downloaded it, updated it, updated my phone and even made another account. NOTHING WORKS. Then I email the technical support or whatever and they give me no help and have stopped responding. Trash
Does not work.
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pipaam –
2018-11-26
Version 2.6.4
The app is useless right now, none of the menus for my location will load and just give a “sorry something went wrong” message. (Langara College)
Terrible
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jwickstead –
2018-11-05
Version 2.6.4
They say you can order at tim Hortons but they don’t tell you that you CAN NOT order food
They advertise is no fees but you still have to pay for the app
Stay away from getting this app unless you like throwing your money away
Issues
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JONAS 00123 –
2018-10-15
Version 2.6.4
I’m having trouble getting on the menu sites and having trouble paying for it, I have money but it keeps saying “ oops something went wrong try again later.” It’s driving me crazy and I hate it
Flash out by touching the picture
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Joshua Geng Zhang –
2018-10-04
Version 2.6
from iphone 8 plus
The app doesn’t work
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ACase32 –
2018-10-04
Version 2.6
Cannot open any menus to order on the app. I have tried to use it multiple times and it has never worked
It works but needs more
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DimmyV –
2018-10-02
Version 2.6
It would be nice if the full menu was given. Cannot order some items. Apple pay not incorporated yet. To encourage app users I’d give a small discount per purchase or have some form of reward program.
Not working
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Alexandre Volney –
2018-10-01
Version 2.6
Doesn’t work at all.
Doesn’t work
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T.LeeABC –
2018-09-28
Version 2.6
Was able to select campus, select item but could not place order, no times available when I was within the hours listed.
I am also unclear why some items that are available all day are only listed under Breakfast eg Bagels.
Also, I am at various campus locations and would like all locations I have ben appear on the venue selection
AND when placing order it should include the campus location name so you can verify you have selected the correct location before completing your order, not just say “Tim Hortons”
So far not impressed
Hasn’t worked appropriately for 4 weeks
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Aisforapples –
2018-09-25
Version 2.6
Haven’t been able to process an order for 4 weeks.
Doesn't load the menus
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Antoine0007 –
2018-09-21
Version 2.6
ever since I downloaded it about a week ago I haven't been able to properly use the app because it doesn't load any menus. Waste of an app, if you're going to make an app you should make sure it works.
Trash
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狐狸最可爱 –
2018-09-07
Version 2.5.2
This app will automatically close itself after signing in. Tried download it several times but didn't helps. Hoping can be able to fix it
Trash
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狐狸最可爱 –
2018-09-07
Version 2.5.2
This app will automatically close itself after signing in. Tried download it several times but didn't helps. Hoping can be able to fix it
Trash
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狐狸最可爱 –
2018-09-07
Version 2.5.2
This app will automatically close itself after signing in. Tried download it several times but didn't helps. Hoping can be able to fix it
Not loading menus
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Kingshery –
2018-08-10
Version 2.5.1
Was working fine for a few weeks. Then all of a sudden it stopped loading menus and keeps saying something went wrong after trying to load a menu.
UPDATE: It was fixed but now it’s happening AGAIN!
Tim hortons
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Taran68 –
2018-06-08
Version 2.4.0
I ordered a hot chocolate from boost app from tim hortons and i went to pick up my at the time which they gave me and they agian ask for the order and then they made infront of me that app was meant for preorder so that the person doesnt have to wait and they can get their order ready by the time they reach the tim hortons to pick up
Can’t create an account
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Mmartino88 –
2018-05-22
Version 2.3.0
Trying to create a new account but get “sorry something went wrong” every time I try to submit my info. Useless app.
Crash on iPhone X
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樱流流流流 –
2018-05-01
Version 2.2.12
Can't sign in
Useless app
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kool double T –
2018-04-11
Version 2.2.10
What is the point of an online order if you hav to wait 30 mins to just order a sandwich? Better to just go to the store itself and get it right away
Poor app doesn’t work
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Crouch.m –
2018-02-19
Version 2.2.8
Don’t waste your time!
App sucks
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Lauralee01 –
2018-02-15
Version 2.2.8
My app does not even work
5 stars when it works - 0 most of the time
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Godus on High –
2018-02-13
Version 2.2.8
I used the app twice and it was awesome, I work at the college and my lunch isn’t long enough to make it to the caf and wait in line so having it ready is a huge help. But then is goes and doesn’t load the menu and just has a white screen showing nothing, rendering it completely useless.
This being used and pushed by so many colleges and then being an app that crashes and won’t work seems ridiculous and just plain stupid. If you’re going to be used all over the province and be promoted in colleges, get your act together and make an app that works, or move over and let a company that can.
Zero Stars
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Honestly etc –
2018-02-06
Version 2.2.8
Poor design... The app rarely works, and if it by some miracle does, it shows that the stores are closed or that there are “no available time slots”. This app needs to be completely redone to be usable. What a nightmare.
Take a screenshot saying you paid
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Boo I wanna try –
2018-02-04
Version 2.2.8
The past four times ordering off here, I’ve had to argue with pizza pizza and Tim’s that I did In fact pay. I showed them my visa transactions and “past history” on the app but there is so time on it so they claimed it could have been from earlier in the day. To prevent this take a screen shot of the time you’re supposed to pick up and order details as you cannot see that information again.
Other wise, this app is phenomenal. You get to skip huge lines and actually enjoy your breaks or grab a coffee on the way to class without being late.
App not working
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Sandy_Hari –
2017-12-07
Version 2.2.7
I use this app most of the time! Today app wasn’t working when I wanted to order something! I kept getting error messages “pls log in to complete your order”, although I was signed in. Then I tried to sign out and sign back in. My current password didn’t work. Then I tried forget password and that didn’t also! What’s the problem with the app? Pls fix!!!!
Getting better...
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ScoobyNuts –
2017-12-05
Version 2.2.7
When you’re a uni or college - only game in town
Not as bad as some other things at LU
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Alex3141592653 –
2017-11-27
Version 2.2.7
You have to order in at least 10mins in advance, may as well wait in line.
Did it for the free coffee someone offered me if I downloaded it
Not working
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Rayychel –
2017-11-26
Version 2.2.7
This app worked for me for the first month (September 2017) and it was great but now the menu is not loading. Could not use it at all for the past 2 weeks. It is a great idea for an app but I don't think anyone is updating it when apple comes out with new IOS updates. Wish it was better.
Not working
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ritasummerstar –
2017-11-14
Version 2.2.6
The app isn’t working since the newest iOS update. Menu isn’t loading
Cool idea... poor execution
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MeganSomeone123 –
2017-11-09
Version 2.2.6
What takes the longest in lines isn't the people ordering coffee, but those ordering meals. The app doesn't have all of the menu options on it or any chance to customize your order, so if you want something other than the options listed, you have to wait in line anyway
Terrible
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brayden97 –
2017-10-21
Version 2.2.6
I sent feedback multiple times, and It never gets answered. I would never work for Compass!
Crashing a lot
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M_preet_7 –
2017-09-19
Version 2.2.5
Today, your app is crashing more than expected. In morning I was not able to get into it and now it opens just for few seconds than crash then opens again and crash.
Do something for the bugs.!
How do I give 0 stars?
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Darkrooster69 –
2017-09-18
Version 2.2.5
I had this app it rarely worked last year and I eventually deleted it. Now it's almost a year later and the line ups are huge so like an idiot I thought they must have improved it by now. I have tried for the last two weeks it remembers my account but won't let me add a new or any credit card info every time I try it shuts the whole app down! Totally useless. Obviously making no effort to fix bugs etc. ridiculous