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Description

The Dexcom Follow App is part of the Dexcom CGM system. 
Use this app if your loved one is sharing data from their Dexcom CGM app.  The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow is the perfect companion to your loved one’s Dexcom CGM, connecting you to those nearest and dearest to you, even when they’re far away. Through secure wireless connections, Dexcom Follow allows you to view and follow the glucose levels, trends and data of your loved ones. 
Whether you have a child who is in school, an elderly parent who lives on their own, or a spouse who is going on a business trip, Dexcom Follow is there to keep you connected and informed.
With Dexcom Follow, you can:
·         Monitor your loved one’s glucose activity at school or anywhere they go.
·         Receive glucose information of up to 10 different Sharers – children, friends, or other loved ones.
·         Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside the usual ranges.

What's New in Version 4.1.0

Updated look and feel
Landscape view with finger trace
Night Mode
Follow up to 10 people
Performance enhancements and bug fixes

Seller

Name

DexCom, Inc.

URL

Information

Developer

Categories

Version

4.1.0

Size

32.5 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 11.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Korean, Norwegian Bokmål, Polish, Portuguese, Slovak, Slovenian, Spanish, Swedish, Turkish

App Store: Customer Ratings

All Versions

 2.5 (62 Ratings)

App Store: Customer Reviews

Warning

 – 
VictorKol1122
 – 
2020-09-17
Version 4.1.0
Не работает сервер после обновления

Impossible de suivre depuis la nouvelle application

 – 
touti73
 – 
2020-09-11
Version 4.1.0
Depuis l’upgrade de l’application, il est impossible pour moi de suivre mon fils. Mon mari ça fonctionne, mais pas moi. Je reçois l’invitation, je suis les étapes et ensuite je reçois un message d’erreur de connection au serveur. J’ai informé Dexcom par courriel et aucun suivi n’a été fait par eux. Vraiment insatisfaite.

Wishing it had a schedule function

 – 
rmckella
 – 
2020-09-03
Version 4.1.0
We share our son’s data with his teacher, on her phone, so she can react quickly if our son is low. I wish we could set a sharing schedule (I.e. M-F, 8am-3pm), as sometimes we forget to share in the am and unshare at night...so she gets alarms throughout the night if he goes low. Is it possible to build in this functionality?

Connection problems

 – 
dovass13
 – 
2020-08-14
Version 4.1.0
It is accurate, but you have to close and reopen the app in order to see the updated results. Loosing connection all the time.

Good concept - needs updating.

 – 
Wilfred-00
 – 
2020-08-05
Version 4.1.0
My alarm for lows is hit or miss. It used to work very well before the update.

Reasonably good, bu needs more

 – 
schroof
 – 
2020-08-05
Version 4.1.0
I’d like to see a widget and a watch app, but I’d really love alerts that can sound during do not disturb mode like the G6 app.

Follow for Apple Watch, Canada!

 – 
Mattamell
 – 
2020-08-03
Version 4.1.0
App works great on phone, I’d love it to work on my watch as well.

Poor data

 – 
Hjnbjbh
 – 
2020-08-03
Version 4.1.0
Ap updated last week now more often then not as a viewer I get no data, meanwhile my sharer is standing beside me and has data. Fix ur bug please

New version really sucks

 – 
wanderingcat123
 – 
2020-08-02
Version 4.1.0
Why so much space is wasted and the chart is so tiny!? Why can’t shift it left and right?! Did the GUI designer ever use the app at least a day!? I would fire them if I were the boss. Can’t believe a sensor is $300 but with such a dumb app.

HATE THE NEWEST VERSION

 – 
gman23beast
 – 
2020-08-01
Version 4.1.0
This newest version is HORRIBLE and does not work properly!! I miss the last version it was much better!!

Why make the visualization worse?

 – 
Spud613
 – 
2020-07-28
Version 4.1.0
The old version of Follow was much easier to track trends. New scale on the graph is awkward, and the screen has tonnes of wasted space that could be used for better tracking.

Where is the Dexcom Follow for Apple Watch?

 – 
Tuim
 – 
2020-07-28
Version 4.1.0
Thank you for this app. I am wondering when the support for Apple Watch will be available in Canada.

Love the new format!

 – 
Missspazzdextan
 – 
2020-07-27
Version 4.1.0
Thanks for updating this app! We are new to Dexcom and need to follow our son. I was just complaining the other night to my husband how I didn’t like the old format. Couldn’t pinpoint the moment he went low or high while at Grandma’s for a sleepover. I was surprised to see my orange app turn green before I went to bed last night. And I am stoked to see I have pretty much the same dashboard my son has on his phone! 😁

Needs to be updated

 – 
Queenie3810
 – 
2020-07-21
Version 4.1.0
I’d like this app to be updated so it can be added to the widgets for iPhone just like the Dexcom G6 app. As parents it would more convenient I’m our busy schedules to just swipe rather than opening the app.
ALSO, it works awesome with the Fitbit Versa. You even get the graph. BUT, I upgrade to the Apple Watch 5 and the app doesn’t work at all!! Please make this work with more devices!!

G6 works fine for what we need

 – 
lolalolz07
 – 
2020-05-22
Version 2.0.9
Is there a way that you can add a feature that lets you click on a specific time in the graph to see the exact time of lows or highs or even what the glucose level was at that particular time. Even once clicked on the graph a place to add notes or comments? That would be extremely helpful.

G6 not available in Canada

 – 
C77P
 – 
2020-05-17
Version 2.0.9
Dexcom G6 follow is not available in Canada? What a joke.

WIDGET

 – 
ryvdw12
 – 
2020-04-08
Version 2.0.9
Dexcom, I am really happy for what you are doing here. Don’t get me wrong, the app is so great, and it is wonderful to be able to follow your loved one’s glucose levels.
HOWEVER: Why can’t we have a widget instead of having to open up the app???
This would be MUCH more convenient for us to be able to just swipe to check the current glucose level instead of having to open up the app EvErY SiNgLe TiMe! Please update your app for us.
Thank you! :)

Doesn’t work on iPad mini

 – 
clarapeeee
 – 
2020-03-07
Version 2.0.9
My grandparents used to follow my dads blood sugars through their iPad mini (they don’t have a smart phone). However as of last week the app no longer works on their iPad.
Why would they change it so it no longer works for older electronics?

Repeating Warnings

 – 
hatestupidsongs
 – 
2020-02-03
Version 2.0.9
I have the Dexcom follow app set to notify me when my son has been high for an hour and then every two hours after that. This morning I was given 8 notifications, 1 every 5 minutes. Please fix this.

iOS 13?

 – 
Philippe-Olivier
 – 
2020-01-31
Version 2.0.9
Please update the app to be fully compatible with iOS 13. The interface look super old.

Can’t share

 – 
AlexTribeca
 – 
2019-11-12
Version 2.0.9
My partner has send me 3 invites to share their BG levels. But none of them work. The error message ‘Invitation Error’ and states “the invitation has already been used or has expired. Ask them to send another invitation”.
How is it expired if I click the link as soon as I get the email!
Edit:
Horrible User Interface and User Experience throughout the entire app. No useful settings or information.
iPhone 8, iOS 13.1.3.

Not working on current iOS

 – 
Tilly02
 – 
2019-10-30
Version 2.0.9
I just switched back to Dexcom 6 tonight and beginning to regret it...not working on iOS 13.2.4

G6Follow

 – 
FJS1941
 – 
2019-10-30
Version 2.0.9
Follow app won’t work with G6 in Canada help!

It’s not running on iOS 13.2

 – 
smr1967
 – 
2019-10-05
Version 2.0.9
Pls update the software to run on iOS 13.2 . It stopped running once iOS 13.2 was installed.

From diabetic parent monitoring diabetic child.

 – 
pagepauld
 – 
2019-09-28
Version 2.0.9
Nice to be able to see our daughters trends.
Things for developer to consider for updates; as parent would be nice to access data like previous events, and specific times, up or down arrows related to times of events etc, this would allow me to make better decisions re next actions, also would nice to have a widget for quick access from lock screen.
Good start but look at update options in the future.

Please expand the options.

 – 
LaurieSou
 – 
2019-09-16
Version 2.0.9
This app is peace of mind to watch my son while he’s at school, but I wish I could see all of his data like the main app, and use with my Apple Watch.

More info please

 – 
Lycan815
 – 
2019-09-11
Version 2.0.9
The app it’s self is great for following blood glucose levels in the moment but as a parent following my sons blood glucose levels I should be able to scroll back and look at patterns over time. This would make the app far more useful. Please pay attention to the reviews and comments as this seems to be a common fault noticed by others it seems that it should be done sooner rather than later. If you could address that along with the constant loss of data and having to re-boot the app each time my three star rating would become a five star

Lack of notifications

 – 
weeabo11009
 – 
2019-06-11
Version 2.0.9
This app is not working properly at all... I am not receiving the low or urgent low notifications at all!! And it loses data connection all the time.

Peace of mind

 – 
GLSmith7
 – 
2019-05-26
Version 2.0.9
This app is awesome for providing peace of mind while my child is at school or I am away from home.
I would like to see a Dexcom caregiver app in which I could record and track meals and carbs, doses of insulin, and look back to see BG readings at specific times.

Great app

 – 
Sab1981
 – 
2019-05-20
Version 2.0.9
This app is a great feature for parents or someone caring for someone with diabetes. I only wish it had the ability like the user’s app to click on a reading in the graph chart and it display the reading and the directional arrow. This would make communication with your endo or decisions a little easier. Hopefully this is something that the next update could include.

Disappointed

 – 
cormik08
 – 
2019-05-12
Version 2.0.9
This would be a great app if it actually notified me with sound when my daughter is low. Right now it only notifies me by a banner notification. If my phone is unlocked and I’m using it then the siren will go off if she is low. If my phone is locked it only notifies by banner not siren. Pointless really. Grrrr. Please fix this. Makes me very nervous that I’m not getting noticed.

Dexcom G5

 – 
Alish 50
 – 
2018-07-03
Version 2.0.9
Im not satisfy about app is not user friendly.

Apple Watch Compatible

 – 
JLF8888
 – 
2018-05-17
Version 2.0.9
I cannot believe this app is not Apple Watch compatible. Such a big let down.

Follow me compatibility

 – 
EMS worker
 – 
2018-04-13
Version 2.0.9
Would sure be nice to have an app that supports the Apple Watch for parents to follow their children

Great App but NEEDS Apple Watch support

 – 
Fire4321
 – 
2018-04-10
Version 2.0.9
This is a great app and we are very thankful to have it. When will you add Apple Watch support so we can quickly glance at our watches to see the levels or alerts?

Great concept - poor execution

 – 
Sarahblackmore
 – 
2018-02-24
Version 2.0.9
The device is life changing for a parent of a T1D.
However, this app could be so much better. The functionality is super limited and very bare bones.
No concept of UX and poor UI.
You have these incredible data points and no way to be able to deep dive them. How about:
- Adding a way to select the reading on the graph and have a pop up that shows be exact time and the exact number
- the ability to be able to pinch zoom on the graph
- the ability to be able to swipe and scroll the graph over time
- the ability to be able to case by case customize alerts, snooze or adjust

Need Apple Watch app

 – 
Ugly ebb
 – 
2017-07-20
Version 2.0.9
Needs an Apple Watch app to quietly alert sleeping caregivers!

Need to allow more than 5 followers

 – 
newtodex
 – 
2017-07-05
Version 2.0.9
For kids that have multiple care givers (daycare, grandparents, parents, etc) that need to follow 5 is not enough. Please add the ability for more followers!!! I'll even pay for the app upgrade for more followers for us it's needed!

Watch

 – 
Organism
 – 
2017-05-13
Version 2.0.9
Any plans for Apple Watch support?

Hooray for Dexcom Share!

 – 
J.77
 – 
2017-04-30
Version 2.0.9
So happy to have Dexcom G5 and Share in Canada! It has given our T1D daughter so much more freedom knowing we can see her BG from anywhere. Wish Dexcom would add the widget to the Share app. It works well on our daughter's phone and I'd love to have such easy access as well.