It was all good until this January or February, every time I try to sign in it says “GeneralError” and then returns to the login page again. Until today March 18, 2020 I still can’t log in. Very frustrating.
The Co-operators Benefits Now® app allows plan members to submit and manage claims on the go so you have more time for what matters most. No more scanning and attaching paperwork; simply snap a photo and upload it along with your claim if required. Even your pay-direct drug card can be found within the app. If any claims require your attention after you’ve submitted them, you can respond at your convenience. You can also view your benefit maximums and how much coverage you have used at any time using Benefits Now®.
What's New in Version 2.1.2
The Co-operators Group Limited
VPP Device Licensing
iOS 11.4 or later
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air4, iPad Air4Cellular, iPad EighthGen, iPad EighthGenCellular, iPod touch (6th Generation), iPod touch (7th generation)
I’d like to see the ability to add an attachment other than a photograph on the mobile document. I use a scanner app which makes a much cleaner pdf image of the document than a photo of the document.
This app is garbage. Sooo slow and I get errors all the time.
This app continues to forget my login information forcing me to dig out my benefit card to login. Very inconvenient. If they could solve this issue and get Touch ID working properly I would give it 5 stars but this issue is too large to ignore.
Please include FaceID support
Any chance of an update for FaceID/iphoneX?
Please also add ability to add benefits card to iOS wallet
Life is so much easier with this app! I can submit claims quickly and easily, absolutely love it.
This app has made my life so much easier. Saves you lots of time and energy and it's very user friendly. Having access to the status of your claims at any time is the real bonus! Highly recommended :)
Since the last update I am unable to see the claims I have submitted. I keep getting an error message, and then nothing shows. Also the claims seem to take far too long to be completed & funds returned. Other than that, this is a good app.
All banking info is shown on drug card! Not secure at all!!!! Should be hidden.
Great app. I had to track down a "provider license number" and that was a bit of a pain but once I had that all claims thereafter have been easy to make. And the payment is super fast!!
Easily able to make a claim and view benefits coverage and limits. My only desire is Passbook support.
I hate using paper or computers. This app makes claims easy.
Really easy to submit claims on the go. Much faster than logging into the web site. Also includes a history of my claims and how much I have left in benefits allowance.
I like the thumbprint login!
The app works similar to the website however feels quicker, one thing that would be nice to see is a passbook drug card instead of opening the app.